Cons: we were charged a mandatory Nicaraguan 'insurance' fee that was not noted at time of online booking... the fee added almost $200 to our booking which is a lot, and the agent at the pickup said it should'be been on the website as it is a nationwide policy. not very impressed to fork out additional $200 because of an oversight on your part
Apr 18 2017
Nice car. Goid service
Pros: The car was ready, very clean and handy and we were expected at the airport. I am quite satisfied. Dollar company quite easy to locate in Managua airport. People quite kind and helpfull. Kayak answered promptly to my question. However I would prefer a telephone number which could be easier.
Cons: Very difficult to reach the company dollar from France. Impossible to have a phone number. It would be highly appreciated to have the exact total amount of the rental before getting to the airport. The taxes and additionnal fees are a really bad surprise and almost double the initial announnced cost.
Jul 30 2016
Pros: The agent offer the Mobile WiFi which end it up to be a great access specially when travelling w teenagers and being new to the area. Very helpful tool, that was the highlight of our trip since we could use it anywhere,
Great CS from the counter staff as well as the guys at the p/u area...
Sep 25 2016
Pros: Friendly, helpful staff
Jan 23 2017
Suzuki Grand Vitara rental
Pros: Car worked well, we did use the 4WD on two occasions and we're glad to have it. Previous rental in Nicaragua did not have 4WD, so we learned from that. You must be OK with manual transmission. Main roads are fine but to get to hot springs, some beaches, waterfalls roads are rough.
Feb 3 2017
they didn't want to take my credit card insurance
Pros: good car
Cons: they lied to me when i got to the airport they told me to get daily car insurance I told them that I got my credit card insurance (amex) with a letter for them in hand. they didn't accepted it and didn't want to give me the car until I accepted the other insurance
I never happen to me I never gonna get a car from them again
Jun 28 2017
Pros: Everything was so good by the agents who took care of me in their