Pros: Service was friendly and helpful. There were no unexpected complications. Thanks!
Sep 29 2016
Pros: Helpful, No surprises. Friendly.
Nov 30 2016
Pros: The car met my expectations. The price was great! Th car ran well.
Cons: The pick up experience was different than I have ever had before. I have rented cars many times, and this time I had to provide the name of my employer, a utility bill, and a $100 deposit...none of which I had ever had to do before. I felt like I could have at least been told at the time I made the reservation that I needed those items. I had to drive home in order to obtain proper items. What if I had been an out of town renter with no way to go home and retrieve the missing items. Honestly, the worst pickup experience I have had with a complete lack of understanding for the from the salesperson.
Feb 4 2017
Pros: Was so easy to access site. Awesome pricing!
Will use Kayak again and will be referring others.
Thank you Kayak