Beaverton Car Rentals

Fail

Pros: The worker on duty was kind.

Cons: We booked a Hertz car through Kayak/CarRentals.com and when we arrived at our pickup location the attendant told us they had no cars available and that the store was closing that moment, despite us having a valid confirmation number. We wasted money ubering to the store, and everywhere after, as well as our time and we were not happy about the experience. The worker was kind, but said to never book through 3rd party sites. So it is very frustrating that you choose to even make that an option if it's likely to fail and waste my time and money.

Sunday rental returns

Cons: Why give people the option to return a vehicle on Sunday without disclosing that the facility is closed? All of the local rental offices are closed on Sunday and if you return a rental car on that day of the week, the 800# customer service line reminds you over and over that you are responsible for whatever happens to the vehicle when you leave it in their lot.....if you decide to return the rental car on the following day (Monday) because of this, then they'll charge you an extra $10.00. Seems pretty cheesy to me.....this should clearly be disclosed when someone schedules to return a car to a rental office that won't be open.

Hertz, Beaverton, OR - Poor service for pick-up

Cons: • Will "hold" reservation for less than 60 min • Arrived about 15 min after supposed 60 min-end of reservation, and vehicle was already rented for another "reservation". That means only 1 vehicle was moved to this location by its staff for 2 close-in-time reservations • Unprofessional conduct/attitude: "Sorry dude" • While walking out of location, another customer advised that that was "ridiculous" and "unacceptable". He advised he had made reservations with this location on prior occasions and experienced the same problem.