Pros: I was a bit out of their pickup zone,yet they came and picked me up no questions asked.Professional people.I will definitely recommend
them to my friends
Aug 20 2016
Pick up and got me to my destination on time
Pros: I like how I had to be somewhere at 8AM and Daniel picked me way before the time the representative told me to.
Cons: That the deposit was quite high.
Oct 25 2016
Pros: Everyone was very helpful.
Dec 14 2016
Pros: I got a free upgrade to a larger vehicle because it was my birthday! Pickup took a bit longer and was slightly less straightforward than I would have preferred, but overall I had a good experience with my rental.
Jan 28 2017
Great service, friendly staff.
Pros: They made my morning easier.
Cons: The price, but were all broke in this world.
Mar 1 2017
Pros: The service and over all experience was great
Cons: I didnt dislike anything
Nov 14 2016
Not Getting what you paid for
Pros: Unlimited mileage, somewhat comfortable and roomy.
Cons: Price was no where near what was estimated.
Not as clean as it could be, there was an odor and stains.
Dec 4 2016
Very disappointed with Enterprise
Cons: Closed at noon so we had to change our reservation to the airport the next day because they are not open on Sunday. Worked everything our on the phone only to show up the next day back at the airport and have to speak with the horrifying manager, only to end up paying more than agreed upon on the phone.
Icing on the cake: When they asked me why I didn't go to the other location 1 mile away and get a car the previous day, I just about lost it. I asked the guy on the 800 number and he said going back to the airport was the only option. Then they told me the airport was more expensive and tried to charge me an extra $400 before finally talking them down to an extra $110. Then the horrible told me to take it or leave it and wouldn't even add my girlfriend on the policy for no extra charge
Jan 29 2017
While the service team was good...
Pros: Only the price and that it was on time.
Cons: The car was filthy, with soiled seats and cigarette burns. I noticed it did not have a full tank of gas and had another patron's receipt and personal information. Since the manager of the store (it's closed) is not theresponsible on Sundays, I could not simply drop the car off. I don't feel like paying for gas I didn't use. I took pictures of the odometer/gas gauge immediately after renting it because whike the gas was seemed low, it was digitalike and hard to read. I took pictures of the stained seats and burn marks. I didn't want to drive the car because of the smell.
Cons: I took the budget shuttle from the Portland airport because that is the airport I said I was flying into. When they took me to their airport location they said my reservation was at a place 40 minutes away.
Luckily, they were able to accommodate me with a vehicle but for TRIPLE the cost of what I made a reservation for. They said if I went through priceline or kayak this happens all the time. You are a joke. I will be reporting my experience to the better business bureau and never using your site again.
Pros: I needed a rental for about a week. Avis wouldn't let me extend my contract so I had to return the rental I had every few days-really annoying
The only thing I liked was the first and third rental
Cons: Didn't like how the price varies so much
Customer service guy was the rudest ever-throwing my credit card and contract across the counter, rude, not friendly. Also wasn't tuber two times so I had to wait and I'm 8 and a half months pregnant.
Overall would never use Avis again
Also overcharged my card at the end
Apr 8 2017
Pros: It was quick. To fast.
Cons: The person handling the request was very rude!!! I mean he didn't answer any of my questions or concerns. On return he didn't even greet me and he was very vague what he was doing on computer. Didn't ask to why I was returning my rental so soon. I will never go or use their service at that location and won't even recommend them to anyone. What I went through was unacceptable. Very uncomfortable and left me with worries that I didn't have coming in.
Feb 4 2017
Cons: Was for PDX airport pick up...but ended up at another location in Portland...
3 times as expensive...Avis indicated this happens all the time.
Used someone else and will never use this service again.