Pros: car was an upgrade from what I originally ordered and I had to add a day to the rental...I was allowed to do that at the same discounted rate as original order! Great to hear!
Cons: Fortunately, I had a corporate # code because I only had a debit card to use.. Would be great if debit card was acceptable once credit check is passed.
Dec 6 2016
Pros: Car was real nice!
Cons: Overcharged us! Paid for a full size and they gave us a compact
Feb 28 2017
Did not inform me the age limit
Cons: I paid for the car reservation online where it asked me my age multiple times. I went to pick it up weeks later. They let me pay for it online but I was under 25 so they couldn't accept my payment for the deposit and if I did pay cash it would more than double the price of the car. There was no age limit on the site. The only thing it said was had to be 21. I was late for my trip, have no money to use on vacation be cause I had to find an alternate was to get there, and have to wait 10 days for a refund!!
Jul 10 2017
Vehicle was smoked in and charged extra day
Pros: Good value
Hyundai Sonata was nice vehicle
Comfortable to drive
Easy to reserve using Kayak
Cons: Charged and extra day when I was about 30 minutes past return time.
Picked up vehicle and you could tell they tried to cover up a smoking smell. Especially bad in trunk.
Cons: Being made to pick up the vehicle at a time when that particular rental office was closed - having to rebook through Enterprize for another location (in town) at the airport and being charged a new fee ($5 per day facility fee) and then returning the vehicle two and a half days early and getting charged almost the same original fee. What a dissappointment!
Dec 15 2016
GOOD SERVICE AND COURTEOUS!
Pros: Liked the good service and value for the money.
Cons: Whats not to like about good service and a reliable vehicle.