Pick-up location | Baton Rouge |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 24 |
Airport locations | 7 |
Popular agencies | Hertz, Budget, Enterprise |
Economy | $39/day |
Compact | $39/day |
Intermediate | $39/day |
Standard | $41/day |
Full-size | $38/day |
Premium | $84/day |
Luxury | $99/day |
Supplier choice | $37/day |
Intermediate SUV | $46/day |
Standard SUV | $57/day |
5.0
Okay
108 reviewsCleanliness
6.3
Comfort
5.7
Pick-up/Drop-off
4.8
Value for money
4.9
5 locations in Baton Rouge
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Reviews
8.0 Excellent
Nov 2021
2.0 Mediocre
Oct 2021
10.0 Excellent
Jun 2021
2.0 Mediocre
Apr 2021
Cons:
Hertz scheduled me to pick up a 12-passenger van on a day they were closed. Horrible customer support all around and difficult to contact. I won’t be using them or this platform in the future.6.0 Good
Apr 2021
Pros:
STAFF WAS FRIENDLY FOR PICK UP BUT THERE THERE WAS NO ONE AROUND AT ALL FOR DROP OFF. JUST A NOTE TO PUT THE KEYS IN A BOX.Cons:
A LARGER CAR AND THEY HAD THEM AVAILABLE AND ALMOST $14 A DAY FOR AN EXTRA DRIVER IS AWFUL. I EVEN HAVE AAA AND THEY WOULD NOT HONOR A FREE EXTRA DRIVER6.0 Good
Sep 2020
Pros:
The staff, in Allentown, at Lehigh International, were great. The lady working the counter there was friendly and polite. The staff at Baton Rouge Airport, now that's a different story. The lady working there was full of attitude. Dealing with her, she made you feel like you were inconveniencing her by being there.Cons:
When I arrived at Baton Rouge to pick up my rental, they didn't have the vehicle type that my reservation was for. I made my reservation 7 days in advance, only to be told they didn't have any luxury vehicles. I did however get an SUV for the price of what my reservation was.6.6
Good
45 reviewsCleanliness
6.6
Comfort
6.6
Pick-up/Drop-off
6.9
Value for money
6.9
3 locations in Baton Rouge
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Reviews
7.9 Good
Jun 2021
2.0 Mediocre
May 2021
Pros:
The staff was wonderful but their were no cars available and ready, I think they should put it on website no car available. They had so many people waiting on car and no cars was available.Cons:
Website is not accurate on vehicle!!!’10.0 Excellent
Jun 2020
Pros:
The van is clean and comfortable, it fitted our need perfectly!Cons:
None2.0 Mediocre
May 2020
Pros:
Staff was super rudeCons:
Costumer service could be better4.0 Okay
Nov 2018
Cons:
You don’t find out everything you need to know until you pay for the car and they don’t tell you that they do a credit check. Also the service at the store was horrible, I noticed a lot of customers left unhappy.8.8 Excellent
Nov 2018
Pros:
Easy in and easy out8 locations in Baton Rouge
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Reviews
8.8 Excellent
Jun 2020
Pros:
Staff was very friendly and helpful.Cons:
The rental smelled like someone had been smoking in it for a long while prior to my rental. It wasn’t too bad, though, and the car was otherwise very comfortable.2.8 Mediocre
Aug 2019
Cons:
Everything the experience wasn’t good at all6.4 Good
Oct 2018
Cons:
Yhe car had a transmission shifting problem and burned lots of gas.10.0 Excellent
Mar 2018
Pros:
Ease of pickup and drop off. Comfort and cleanliness of vehicle.7.6 Good
Jan 2018
Pros:
The lady at he airport rental in Baton Rouge was vwry helpful.Cons:
The location said "on airport" for pickup however was a 30 minute drive from the airport.4.4 Okay
Oct 2017
Pros:
Return was easyCons:
I used the airport code to find a car. Booked economy. Got to the airport to pick it up and they told me I booked it off site and that location was already closed. (Why would it let me book the car if I was booking when the location was closed?) So the airport said they could only get me a full size and I would have to pay for a full size. According to the employee, this happens to people a lot. Unacceptable. Not using Enterprise again. Haven't received email receipt.5.6
Okay
26 reviewsCleanliness
6.6
Comfort
6.6
Pick-up/Drop-off
5.6
Value for money
5.9
4 locations in Baton Rouge
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Reviews
10.0 Excellent
Apr 2021
Pros:
Everything. In and out. Nice staff membersCons:
Price was great. But if I can get it for less then sure.8.0 Excellent
Feb 2021
Cons:
When we Picked up the car the right front tire Air pressure was only at 25 pounds per square inch. We were told to take the car to fire stone on Siegen Lane and have the car repaired. We did so only defined on our trip that fire stone had done nothing to solve the problem. So every day on our vacation we started out finding a gas station to put air in the right front tire.8.0 Excellent
Jun 2020
Pros:
Wait time at counter is only issue I could complain about4.0 Okay
May 2020
Pros:
The staff was rude and not willing to helpCons:
Had my vehicle clean and ready not old class6.4 Good
Feb 2020
Pros:
The price of my rental , the make moleCons:
The person attention to better service and nicer customer service smile...10.0 Excellent
Jun 2019
Pros:
Everything was perfectCons:
Everything was perfectEasirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Baton Rouge
One location in Baton Rouge
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Baton Rouge