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7 locations in Munster
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10.0 Wonderful
Sep 2020
Cons:
The drop off process10.0 Wonderful
Apr 2019
Pros:
The staff was greatCons:
Everything was great2.4 Poor
Feb 2019
Pros:
The single overworked staff member was very pleasant and competent.Cons:
Hire more staff at this location! You can never get through on the phone and will be serviced by a single person (multiple visits - this was the case). Interior of the building was antiquated and dirty.10.0 Wonderful
Sep 2018
Pros:
Very organized and very nice10.0 Wonderful
Sep 2018
Pros:
The sales rep Malik was a tremendous help and very accommodating as they were closing. Appreciate the effort of the whole staff and team at that location10.0 Wonderful
Oct 2022
2 locations in Munster
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8.0 Very good
May 2021
Cons:
Car smelled so bad (weed and cigarettes). Had tons of pet hair.6.0 Okay
Apr 2021
Pros:
Alarm key did not work2.0 Poor
Aug 2020
Pros:
The young man working the counter was pleasant while telling me that they had NO CARS, NO POWER and NO WAY TO GET ME A CAR.Cons:
The reservation system needs to be in better sync with the rental location so when there's an issue like NO POWER at the pick up site and NO CARS available, a customer doesn't waste money taking an Uber to the store only to have to waste more taking another Uber home!!!3.2 Poor
Dec 2018
Pros:
That I finally received a rental.Cons:
The guy who checked me out was completely untrained and unfamiliar with how to complete my rental. He had to ask a colleague multiple times for assistance and still made mistakes on my rental. The checkout process was long and tedious. Insufficient lighting in the parking lot to inspect the vehicle. The facility was filthy. The car I needed was not available and they gave me a downgraded vehicle.10.0 Wonderful
Oct 2018
Pros:
The staff was very friendly and helpful. The car was a nice vehicle for my needs.Cons:
The parking lot was a little difficult to park in when I went to drop off the vehicle, Very confusing With cars stopped in every lane.8.8 Very good
Jul 2018
Pros:
The car was great!Cons:
I did not like that an additional $200 deposit is added to the cost of the rental and that is NOT clearly informed BEFORE picking up the car.One location in Munster