Cons: Focus felt like it slipped when taking off! Transmittion
Feb 19 2016
Pros: it was a great vehicle however . . .
Cons: we had to take a $20 dollar cab ride each way from RSW to Page field (30 minutes in heavy traffic) then back for the return - - the add was very misleading
Feb 28 2016
Cons: The rental took me to the old Fort Meyers airport which is 20 minutes away from the new one. I ended up paying a $300 premium and was lucky to get a car.
Apr 3 2016
Kayak said shuttle from airport to car...not true
Cons: Ad on Kayak stated that there was a shuttle from airport to car. Not true. Woman at Hertz counter said it would be a twenty minute cab ride to the off airport hertz site but she might be able to take pity and, "help me out.". At this point I knew I was being had. Ended up paying $150 more for car. Had to accept the insurance, (even though my own auto ins. covered me) or I wouldn't get the, "sale price.". Too tired after long trip to try and shop rentals in crowded airport, something hertz depends on and took the deal. Kind of a shame the company routinely takes advantage of people like that.
Apr 11 2016
Added $15 fee due to no reciept for gas
Cons: Added fee
Nov 21 2016
Pros: I really liked how easy the whole process was. The car was clean and ready for us as soon as we arrived. I thought the price was extremely fair for the car. The customer service was pretty great. Overall it was a pretty good experience and we will definitely be booking again with hertz.
Pros: I appreciated the professional and very efficient process. The staff were friendly, helpful and made the process easy.
Cons: It was all good.
Jan 9 2017
NEVER got a car
Cons: We arrived at the Enterprise in Ft Meyers with a week long confirmed rental to be informed that there was not a car for us. Luckily, we were with my father-in-law who brought us to the rental house. They told us they would call us in a few hours when they had a car. We called several times but they NEVER called us back. We rented from another Enterprise closer to the house but it was over $100 more. Obviously, I would never rent from them again. Would also love to get a refund for the extra $100 we spent.