Recent Reviews
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7.6
Pros: Pick up and drop off was easy, and the car was easy to drive, had good gas mileage, and was decently comfortable. I had a small leak in one of the tires, and Firestone fixed it for free (billed Enterprise through an agreement with them).
Cons: The tire leak did cause me to lose a day of use. The place I picked it up from closed early on Sunday and I had trouble getting in touch with them about needing to drop off my car later than I had planned.
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6.8
Agents really try to sell the Enterprise CDW
Pros: Overall a good rental experience. Clean car that fit the bill. The agent who handled the check-out process was very helpful.
Cons: Agent who assisted me when I picked up the car was very pushy about purchasing Enterprise's CDW though I had purchased car insurance separately. Even going so far as to say the company wouldn't accept the Allianz policy in the event of damage to the car.
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6.8
Poor customer service
Pros: Great price and the car was up to standard.
Cons: The Enterprise representative was relentless about how I was liable because I didn't take the additional coverage. I made it clear I wasn't interested but she kept bringing it up. Clearly trying to sell it to me but did a poor job of reading the customer and addressing needs.
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9.6
Pros: The car was super clean, new and comfortable. The young lady checked us in and out with no problems and was really nice. Over all I enjoyed driving the little soul.
Cons: I didn't like that the car wasn't ready at the pick up time. Also, it may have been due to the weather but the car had problems starting on some days. The car wasn't very eco friendly I feel the miles per gallon should be informed to the customer as well.
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6.8
Pros: Drop off easy and painless
Cons: Representative at pickup was a little difficult to understand...mumbled a lot and seemed uninterested in customer service.
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7.6
Pros: Pick up and drop off was easy, and the car was easy to drive, had good gas mileage, and was decently comfortable. I had a small leak in one of the tires, and Firestone fixed it for free (billed Enterprise through an agreement with them).
Cons: The tire leak did cause me to lose a day of use. The place I picked it up from closed early on Sunday and I had trouble getting in touch with them about needing to drop off my car later than I had planned.
review from
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6.8
Agents really try to sell the Enterprise CDW
Pros: Overall a good rental experience. Clean car that fit the bill. The agent who handled the check-out process was very helpful.
Cons: Agent who assisted me when I picked up the car was very pushy about purchasing Enterprise's CDW though I had purchased car insurance separately. Even going so far as to say the company wouldn't accept the Allianz policy in the event of damage to the car.
review from
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6.8
Poor customer service
Pros: Great price and the car was up to standard.
Cons: The Enterprise representative was relentless about how I was liable because I didn't take the additional coverage. I made it clear I wasn't interested but she kept bringing it up. Clearly trying to sell it to me but did a poor job of reading the customer and addressing needs.
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6.8
Pros: Drop off easy and painless
Cons: Representative at pickup was a little difficult to understand...mumbled a lot and seemed uninterested in customer service.
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