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Broken Arrow car rental reviews and directory
Enterprise
Enterprise reviews
Car rental locations
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Enterprise
Locations in Broken Arrow
10104 E 51st St
+1 918 270 4657
1185 S Aspen Ave
+1 918 251 4880
1505 E Kenosha St
+1 918 615 0063
4817 S Memorial Dr
+1 918 622 4880
9233 S Memorial Dr
+1 918 250 0519
- 7.7
- 8.7
- 7.7
- 7.3
- 7.7
Recent reviews
8.0 Good
Nov 11 2016
Pros: Fuel efficient. New model. Comfortable. The staff was extremely courteous and gave me a ride home after drop off.
Cons: We took a long trip and it would have been nice if the passenger seat could have reclined.
5.6 Okay
Nov 23 2016
Cons: The website did not reflect the Tulsa airport Enterprise office and I called the number for what I thought was the address (on Memorial Drive) which is the street Tulsa airport is on. I guess it's not and the airport office didn't have my reservation.
However, they did give an upgrade though.
10.0 Excellent
Dec 21 2016
Service Excellence
Pros: I had a great experience from beginning to the end. My keys were mistakenly taken by a friend as he left Houston for Santa Fe. I called Enterprise and a locksmith appeared quickly and made a set! Hassle free and an immediate response salvaged the trip! Thanks for such great service!
8.0 Good
Feb 1 2017
Pros: Service is great!
Cons: The car I got seemed to have some problems. Did not like the vehicle!
9.6 Excellent
Sep 22 2016
Easy Transaction
Pros: Vehicle was ready to go when I arrived; just a quick inspection, a couple of signatures and I was on my way. Quick and painless.
5.6 Okay
May 21 2017
Pros: The people were super friendly and they did what they could to help out.
Cons: The cost changed. Needed to have a credit card. And lots of pressure after landing in Edmonton.
Hertz
Hertz reviews
Car rental locations
╳
Hertz
Locations in Broken Arrow
4406 S. Memorial
+1 918 627 5516
- 6.0
- 6.8
- 5.6
- 4.8
- 8.0
Recent reviews
8.0 Good
Feb 11 2017
Pros: The service
Cons: The car
9.6 Excellent
Apr 10 2017
Hertz rental car
Pros: The car was nice, clean and had nice extras.
Cons: Picking up the car is a slower process then I prefer.
3.6 Mediocre
Apr 20 2017
Good car Poor first Impression
Pros: It was easy to add an extra day to the rental and at a reasonable rate. The dropoff person was friendly unlike the pickup.
Cons: The location i picked the car up from closed at 6 but nothing was mentioned on the site about having to arrive before 6 or your car would be given away. I was treated very rudely until another person arrived after me who also had a reservation but was not told they were close or that their car was given away. The manager offered me a smaller car for the same rate and larger car but I would have to pay more! He then partially cleaned up a newly returned car and gave it to me. Very Bad Experience. Did not want to help fix the issue but reluctantly did after I advised I had prepaid for the rental.
2.0 Poor
Apr 21 2017
Horrible Customer Service
Pros: Leaving
Cons: They didn't have a car for me even though they could see I had reserved a vehichle. I was dropped off so I had to use Uber to take me to the airport. They offered no compensation nor did they even try to see if they coild set me up with something at the airport. Very disappointed in Hertz.
8.0 Good
Apr 25 2017
time is money
Pros: Good value, nice people at check in.
Cons: check in and check out very slow. I did an online payment and yet when I got to the rental place I had to give them the exact same information which took way too long, considering I'd already given that information, online.
Car rental locations
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Avis
Locations in Broken Arrow
324 East Kenosha Street
+1 918 258 2847
6929 South Memorial Drive
(1) 918-307-0005
Car rental locations
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Budget
Locations in Broken Arrow
324 East Kenosha Street
+1 918 258 0272
6929 South Memorial Drive
918-459-0378
11 travelers who rented a car in Broken Arrow gave the car agency they used an average rating of 7.1