Oak Ridge Car Rentals

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Oak Ridge car rental reviews and directory

Enterprise
enterprise
Car rental reviews:
Good (6.2, null reviews)
Car rental locations in Oak Ridge:
5 locations
Enterprise
Locations in Oak Ridge
12019 Kingston Pike
+1 865 288 7914
199 West Weaver Street
+1 865 457 2289
608 Oak Ridge Tpke
+1 865 483 8494
8314 Kingston Pike
+1 865 694 8526
9616 Parkside Dr
+1 865 690 8448
  • 6.4
  • 6.4
  • 6.9
  • 6.0
  • 5.6
Recent reviews
6.0 Good
Mar 13 2017
Pros: felt ignored at counter when I picked up car. I can understand being short staffed but acknowledge me and tell me you are sorry I have to wait. not making eye contact does not help my patience. Expeience was better at drop off.
8.0 Excellent
Oct 25 2017
Pros: Ease of drop off of vehicle.
Cons: Only had 1/4 tank of gas when I picked up vehicle.
2.0 Mediocre
Oct 29 2017
Misleading! No enterprise counter at TYS!
Pros: I selected this rental because the price was extremely attractive, it only $11 per day.
Cons: My husband arrived at TYS only to be told that there was no enterprise counter at the airport. He then had to take a cab to the enterprise location which was some 20 minutes from the airport, resulting in a $30 fee. He also was charged a $50 drop off fee by enterprise for returning the car to the airport. The extra fees ended up totaling more than the car rental itself!
2.0 Mediocre
Nov 2 2015
Insufficient information
Cons: I had booked a car to take on Vacation. I paid for insurance threw kayaks site. Enterprise told me it was threw a 3rd party and it wouldn't actually cover the car. Still haven't seen my money back on that. After booking online I called to verbalize with enterprise that everything was ok. The man told me I had to have a Kub bill in my name. I explained to him it was in my girlfriends name. He told me she could get the car in her name and for $10 extra a day I could be put on as a second driver. That would have worked out perfectly if when I got there to pick up the car, the man behind the counter told me I had to have a Kub bill in my name as well....Which was not discussed on the phone nor does it make since. I do not own a major credit card due to trying to be responsible by not spending money I dont have. I missed out on my vacation due to Enterprise employees not providing the information needed before the day I needed to leave.
2.0 Mediocre
Jan 16 2016
Enterprise
Pros: Nothing
10.0 Excellent
Jan 18 2016
Excellent 10.0
Pros: I use this location frequently and they ALWAYS hit it out of the park.
10.0 Excellent
Mar 1 2016
A good deal
Pros: Got exactly the car I needed.
Cons: Slight smell (smoker previously drove the car maybe)
6.4 Good
Jul 4 2016
nice vehicle, confused with everything else
Pros: clean, nice vehicle. nice employees.
Cons: the payment system is super weird. I did a split payment and for some reason the price of everything changed causing my account to get over drafted upon returning it
6.4 Good
Sep 30 2016
Pros: Staff was friendly and tried to help
Cons: They had no jurisdiction to help with our issues
8.0 Excellent
Nov 5 2016
Pros: Staff went out of way to help me. VERY good employees at the airport Enterprise
Cons: Kayak booked my car at a different location that did NOT work for me.
Hertz
hertz
Car rental reviews:
Okay (5.5, 16 reviews)
Car rental locations in Oak Ridge:
3 locations
Hertz
Locations in Oak Ridge
178 Oak Ridge Turnpike
+1 865 483 7024
201 North Seven Oaks Drive
+1 865 693 0529
6285 Clinton Highway
+1 865 938 6700
  • 5.3
  • 5.7
  • 5.3
  • 6.0
  • 5.3
Recent reviews
8.4 Excellent
Oct 27 2016
Herts was great but finding the right one, proved
Cons: It was hard for me to tell on the Kayak website which of the Hertz were actually at the airport. I tried looking it up online but still ended up booking at a Hertz a good distance from the airport. Would be awesome to have some kind of denotation showing if its actually at the airport, needs a shuttle or is totally off site.
6.0 Good
Apr 21 2017
Pros: The car
Cons: The deposit hold required
2.4 Mediocre
May 28 2017
Most horrific rental experience ever!!
Pros: The roadside assistant was nice and helpful.
Cons: 1. Our vehicle had a plugged sidewall in the front passenger tire that began to work its way out creating a very dangerous situation for my family. 2 While returning the trade in we picked up in Daytona we waited for 45 min which gave us ample opportunity to speak with numerous other families returning cars. 2 had vehicles with expired oil changes 2 had vehicles who's tags expired in 3 day. 3. The office was a complete mess. There were kids and a dog running around the detail bay. A woman kept yelling at Harley...not sure if that was the dog or one of the kids. The attendant was in sweat pants and a tshirt with a very long beard and tatted arms....very unprofessional establishment!! 4. The attendants way of apologizing "Firestone down the road checks all of our vehicles so it's their fault" I call bs on this one because I manage a fleet of 30 company vehicle all serviced by that Firestone and know the manager and most of the mechanics at this location. I know first hand they would NEVER plug a side wall of a tire because they won't take the liability. They are quick to sell a new tire...it's their job!! In fact they often want to replace all 4 tires at a time when I take my fleet in for repairs. 5 That was in no way an apology for putting the safety of my family at risk. We drove over 10hours one way on that tire and had it blown on the interstate it could have easily killed all of us!!! So to answer this question I will not only never recommend Hertz I will adamantly encourage all of my friends, family, and co workers to never use Hertz!
4.4 Okay
Jun 28 2017
Cons: Took $200 more than they said and never told me!
10.0 Excellent
Aug 10 2017
Pros: staff moved fast to get us the car and just as fast to check it back in. Often staff move in slow motion.
2.0 Mediocre
Oct 10 2017
I reserved a car - but it turns out they had none available
Cons: I reserved a car - but it turns out they had none available
Budget
budget
Car rental reviews:
Excellent (8.1, 6 reviews)
Car rental locations in Oak Ridge:
1 location
Budget
Locations in Oak Ridge
8014 Kingston Pike
+1 865 531 2198
  • 8.0
  • 9.3
  • 8.7
  • 7.3
  • 7.3
Recent reviews
8.4 Excellent
Mar 30 2017
Good experience
Pros: They just gave me the same Nissan Versa I brought to them as a one way rental. It was comfortable for me.
Cons: As long as there in no wind Versa drives fine, but wind easily blows it off.
10.0 Excellent
Aug 24 2017
Everything was perfect! Everyone was very helpful!
Pros: Everything!
Cons: Nothing!
6.0 Good
Oct 29 2017
Pick up not near airport
Pros: Clean, helpful representatives
Cons: I arrived at Knoxsville airport and the pickup location was 20 mins away, which wasn't clear at time of booking. Luckily there was a car available at the airport, but I had to spend more money to rent it! Argh. There should have been a warning that the rental pickup was so far away.
Avis
avis
Car rental locations in Oak Ridge:
1 location
Avis
Locations in Oak Ridge
7600 Kingston Pike
+1 865 560 5188
25 travelers who rented a car in Oak Ridge gave the car agency they used an average rating of 6.3

Car Rental Locations in Oak Ridge

Oak Ridge