Puako car rental reviews and directory
Dollar
Locations in Puako
1 North Kaniku Drive+1 808 217 9494
| Monday | 08:00 - 16:30 |
| Tuesday | 08:00 - 16:30 |
| Wednesday | 08:00 - 16:30 |
| Thursday | 08:00 - 16:30 |
| Friday | 08:00 - 16:30 |
73-200 Kupipi Street+1 866 434 2226
| Monday | 06:00 - 23:30 |
| Tuesday | 06:00 - 23:30 |
| Wednesday | 06:00 - 23:30 |
| Thursday | 06:00 - 23:30 |
| Friday | 06:00 - 23:30 |
| Saturday | 06:00 - 23:30 |
| Sunday | 06:00 - 23:30 |
8.0 ExcellentJan 5 2021
Pros: Staff was helpful. Did not have the car I reserved (Tahoe) but gave me a suitable upgrade in exchange.Cons: Car rentals in Hawaii are expensive!
6.0 GoodJan 4 2021
Cons: All of the rentals in Kona were being processed through Hertz.
10.0 ExcellentDec 12 2020
Cons: Both the pick up and drop off were easy with no problems at all.
10.0 ExcellentFeb 9 2020
Pros: Very friendly and helpful staff.Cons: Maybe slightly faster process of picking up the car.
3.6 MediocreJan 30 2020
Pros: NothingCons: The car was horrible, all sorts of technical problems, high beams turned on and off, it kept thinking a door was ajar when it wasn't, they said jeep cherokee or similar and the gave me a ford edge that is not similar to a jeep cherokee
10.0 ExcellentJan 5 2020
Pros: Couldn't have been any easier
4.4 OkayDec 23 2019
Pros: The staff was helpfulCons: Kayak rented me a car from the Sheraton, without telling me it was 30 minutes away, and that they closed at noon, after my flight got in. Called the dollar customer service upon landing and they were useless. Only the nice guy Joshua at the counter saved the experience, finding me something at the airport.
10.0 ExcellentNov 28 2019
Cons: Staff is always friendly and helpful, Maile was great during check in.
2.0 MediocreNov 10 2019
Cons: No car was available at the location I requested. I was not familiar w local addresses and received no information during the reservation process that I was defaulted to a town location. Folks were not helpful in providing alternative, and basically said I needed to get myself to town for vehicle or walk to another agency to get a vehicle. Tired of Dollar!! And third party bookers need to do a better job w communication when substituting something NOT what customers requested
8.0 ExcellentNov 3 2019
Pros: Staff was fine and got us out quicklyCons: Car were worn and a little beat up
Thrifty
Locations in Puako
73-200 Kupipi Street+1 877 283 0898
| Monday | 06:00 - 23:30 |
| Tuesday | 06:00 - 23:30 |
| Wednesday | 06:00 - 23:30 |
| Thursday | 06:00 - 23:30 |
| Friday | 06:00 - 23:30 |
| Saturday | 06:00 - 23:30 |
| Sunday | 06:00 - 23:30 |
2.0 MediocreJan 4 2021
Pros: Nothing.Cons: Your agent would not honor the rental reservation because our flight arrived late. While there were cars available on your website, the agent said she had no cars available. We had to rent a car from Avis. I will never rent from Thrifty again and I will tell everyone I know about the horrible experience I had with your company and your representative.
2.0 MediocreSep 12 2020
Cons: Tried to charge me for rental when Covid closed Hawaii to tourists.Said they wouldnt refund me Beyond ridiculous!
2.0 MediocreJul 3 2020
Pros: There was NOTHING to likeCons: It would have been a lot better if I could have rescheduled this reservation. As it was, I was 4000 miles away, unable to use this rental because of the covid-19 issue.
10.0 ExcellentApr 20 2020
Cons: due to the covid 19 virus, the car rental had to be cancelled and they gave all our money back. i was impressed how thrifty handled the situation and would use them again for car rental
6.8 GoodMar 13 2020
Pros: drop off was easyCons: rental agent pushy
10.0 ExcellentFeb 21 2020
Pros: Lost money clip with insurance and credit cards, cash, and id card at drop-off parking (I think) and all were returned. My thanks to the honest folks involved. I am thankful and impressed by these great honest floks!!!
2.0 MediocreFeb 19 2020
Cons: They gave me another persons car and when I stated that this wasn’t the car I made a reservation for they wanted to charge me more. When returning the car, the contract was in another persons name which would explain why they made me take a car I had not requested.
5.6 OkayFeb 17 2020
Cons: There were additional fees not included with the initial purchase.
8.4 ExcellentJan 5 2020
Cons: There was no indication of how much this rental actually cost. There was a hold of $200 on my card and then an additional charge of $20. So what I was planning on about a one day rental costing $81 plus tax....so about $100....Not $220 for a one day rental
5.2 OkayJan 4 2020
Pros: Staff was great.Cons: If all taxes and fees were included in the cost upfront. We were hit with another $250 at the counter.
Enterprise
Locations in Puako
69-275 Waikoloa Beach Dr+1 808 886 0762
| Monday | 08:00 - 16:30 |
| Tuesday | 08:00 - 16:30 |
| Wednesday | 08:00 - 16:30 |
| Thursday | 08:00 - 16:30 |
| Friday | 08:00 - 16:30 |
| Saturday | 08:00 - 16:30 |
| Sunday | 08:00 - 16:30 |
Hertz![Hertz]()
4.7 Okay (6 reviews)
2 locations in Puako
Hertz
Locations in Puako
1 N Kaniku Drive+1 808 217 9494
| Monday | 08:00 - 16:30 |
| Tuesday | 08:00 - 16:30 |
| Wednesday | 08:00 - 16:30 |
| Thursday | 08:00 - 16:30 |
| Friday | 08:00 - 16:30 |
68-1400 Mauna Lani Dr+1 808 796 3800
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
| Saturday | 07:00 - 17:00 |
| Sunday | 07:00 - 17:00 |
2.0 MediocreFeb 19 2020
Cons: I reserved a car 4 weeks out and when I arrived to pick up my car, they were out of cars and had no estimated time for me to get the car I reserved. They called me back hours later to tell me, at the end of a day when I had plans that I had to cancel, that they had found me a minivan, I reserved a full size sedan, that they could rent me, at the minivan rate. Absolute poor planning by their corporate folks, who think reservations are merely suggestions, it seems.
4.8 OkayAug 12 2016
Filthy carPros: Great customer serviceCons: The car was not washed when we picked it up. I have pictures to prove it. Also, I want able to add my wife as drive without an additional charge
2.0 MediocreJul 3 2016
PickupPros: Car was cleanCons: When I booked the flight through Kayak, I put my flight details in the online booking form. My arrival time was 7:00 PM, the Hertz office that I rented from closed at 5:00 pm. It took $250 in cab rides to sort out the logistics of getting to our hotel that night and coming back the next day. I
2.0 MediocreJun 2 2016
Don't change price.Pros: Overall rental was good and deal wasn't too horrible but I was a bait and switch. Car performed great.Cons: Price changed when I got there compared to what I was offered. I asked for no insurance or other addons and still they could not match the price that brought me in.
Alamo
Locations in Puako
69-425 Waikoloa Beach Dr+1 808 886 0205
| Monday | 07:30 - 16:00 |
| Tuesday | 07:30 - 16:00 |
| Wednesday | 07:30 - 16:00 |
| Thursday | 07:30 - 16:00 |
| Friday | 07:30 - 16:00 |
| Saturday | 07:30 - 16:00 |
| Sunday | 07:30 - 16:00 |
Recent reviews
National![National]()
1 location in Puako
National
Locations in Puako
69-425 Waikoloa Beach Dr+1 808 886 0205
| Monday | 07:30 - 16:00 |
| Tuesday | 07:30 - 16:00 |
| Wednesday | 07:30 - 16:00 |
| Thursday | 07:30 - 16:00 |
| Friday | 07:30 - 16:00 |
| Saturday | 07:30 - 16:00 |
| Sunday | 07:30 - 16:00 |
Recent reviews
Sunnycars![Sunnycars]()
1 location in Puako
Sunnycars
Locations in Puako
69-425 Waikoloa Beach Drive
Recent reviews
335 travelers who rented a car in Puako gave the car agency they used an average rating of 7.5
Car rental locations in or near Puako
Good to know
Most popular agency | Thrifty |
|---|---|
Most popular car type | Compact |
Average price | $75/day |
Good deal | $57/day |
When to book a rental car in Puako
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Puako
- 25% of our users found rental cars in Puako for $57 or less
- Economy rental cars in Puako are around 48% cheaper than other car types, on average
FAQs about renting a car in Puako
Some car rental companies in Puako which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Thrifty, Alamo and Budget
On average a rental car in Puako costs $75 per day.
The average gas price in Puako is $0.70 per gallon over the past 30 days. Filling up a gas tank costs between $8 and $11, depending on the car size.
Compact (Nissan Versa or similar) is the most frequently booked rental car type in Puako.
Car rental companies onsite at Kona Intl airport include Dollar, Thrifty, Hertz, Alamo, Enterprise, Budget, Payless, Avis and National.
Car rental companies that offer shuttle or pick-up services from Kona Intl airport to off-airport locations include Dollar, Thrifty, Hertz, Alamo, Enterprise, Budget, Payless, Avis, and National.
Take a look at our extensive car rental location map to find the best rental cars near you.
A Compact car rental in Puako costs $57 per day, on average.
A Standard car rental in Puako costs $52 per day, on average.
A Premium car rental in Puako costs $68 per day, on average.
In Puako, cars are most frequently rented at Thrifty 73-200 Kupipi Street (21 miles from city center).
On average a rental car in Puako costs $525 per week ($75 per day).
On average a rental car in Puako costs $2,248 per month ($75 per day).
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).