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Cheap Car Rentals in Saint Helena
Best rates found by KAYAK users in the past 24 hours.
Saint Helena car rental reviews and directory
Hertz
Hertz reviews
Car rental locations
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Hertz
Locations in Saint Helena
1235 Santa Rosa Ave
+1 707 575 0440
- 5.0
- 6.9
- 6.2
- 5.0
- 5.5
Recent reviews
10.0 Excellent
May 2 2016
Cons: I didnt like that you sold me insurance of another company
2.0 Poor
Jul 18 2016
Horrible Experience!
Pros: Nothing!
Cons: We never got a car. I was told they rented all the cars to others and did not have one for us. I called to tell them we were on our way and they could not find our reservation. Then they found it and said they couldn't find it because I put it in my husbands name. We both have the same name. Worst experience we ever had. We needed to get to the airport.
2.0 Poor
Oct 24 2016
Was not told extra charge would apply to drop off.
Cons: Poor customer service in not insuring I understood office would be closed and airport office would charge for intercity drop off. So 24 hour rental was not 24 hour and rental cost 30$ more than if I had just rented from airport from the start. Agent had plenty of time to shoot the breeze about cats
10.0 Excellent
Nov 9 2016
The customer service was outstanding !!
Pros: Lisa was the associate who handled my car rental agreement. She was very personable and extremely helpful. I will definitely come back to Hertz again when I need to rent a car.
2.0 Poor
Dec 29 2016
Pros: I called Hertz to ask a question about my car reservation and they said there was NO reservation. I have filed a complaint with AMEX. I want my money returned as Hertz said they did not have a reservation and I was forced to pay for a MUCH more expensive option.
4.0 Mediocre
Feb 13 2017
so disappointed with the Santa Rosa facility
Cons: I have a serious problem with a facility that has no phone or internet. Hertz has a makeshift location now on Santa Rosa ave that has no way of communicating with their customers. Also how can hertz allow you to make a car reservation after 12 noon on saturday when the facility isnt even open??? I reserved a car and when I showed up the front doors were locked and no one was inside. The hours were put on the window as closing at 12 noon.
5.6 Okay
Feb 21 2017
terrible customer service
Cons: very rude customer service
3.6 Mediocre
Mar 10 2017
Customer Service Needs Major Work
Pros: I appreciated that, at the end, some effort was made to correct what was turning into a negative situation.
Cons: The desk attendants were incredibly unfriendly, bordering on rude, very condescending, and did not appear to want to help me, even when I walked away to go to a competitor.
9.2 Excellent
Apr 11 2017
Pros: The car a VW passat was excellent, so nice that I would buy one and the rental rate was very good. The people at the office were very nice.
Cons: The location to pick up the car was so so. I would still rent for them, the location would not stop me and it was not bad.
8.4 Excellent
Apr 15 2017
Cons: Nothing
Enterprise
Enterprise reviews
Car rental locations
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Enterprise
Locations in Saint Helena
1621 Cleveland Ave
+1 707 545 2888
18981 Sonoma Hwy
+1 707 938 0200
251 Bellevue Ave
+1 707 579 5664
2979 Corby Ave
+1 707 579 5664
3155 Santa Rosa Ave
+1 707 536 0011
657 Main St
+1 707 968 0816
950 Petaluma Hill Rd
7075695200
- 8.3
- 8.7
- 8.3
- 8.3
- 8.0
Recent reviews
9.6 Excellent
Mar 1 2017
Pros: really nice staff. Nice car
10.0 Excellent
Mar 6 2017
Pros: Good service car n price. Thnk you. Martin
2.0 Poor
Mar 28 2017
I made a reservation for a car that doesn't exist
Pros: Enterprise called me within 30 minutes of making the online reservation to tell me they were out of cars.
Cons: No cars were available for rent.
10.0 Excellent
Nov 26 2016
Wonderful staff
Pros: All of the staff were wonderful but Kenny took great care of us!
8.4 Excellent
Mar 6 2017
Good
Pros: Pick-up attendant was very accommodating after we realized that I had accidentally selected a different location.
Cons: There was a discrepancy at drop off related to whether I had accepted liability coverage. I was told the pick-up location would call to resolve it and help me get an accurate receipt. That has not happened and when I called their phone number, I am unable to get through to anyone
10.0 Excellent
Apr 15 2017
Staff Service
Pros: Initially the only car available was not satisfactory. Staff went out of their way to find a Toyota Camry which we first selected. The car was in perfect condition and served us well on our travels to Long Beach, CA.
Check-in staff were friendly and helpful. Overall it was an excellent rental experience.
Avis
Avis reviews
Car rental locations
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Avis
Locations in Saint Helena
976 Santa Rosa Avenue
+1 707 542 2687
- 10.0
- 10.0
- 8.0
- 10.0
- 10.0
Recent reviews
9.6 Excellent
Nov 29 2016
Pros: The price they quote is the price you pay. In, out and you are done. Return was easy as well.
Cons: Wrong windshield wipers were installed. Had to pay for new ones. Made it inconvenient to resolve issue.
Budget
Budget reviews
Car rental locations
╳
Budget
Locations in Saint Helena
976 Santa Rosa Avenue
+1 707 528 2964
- 10.0
- 10.0
- 8.0
- 10.0
- 6.0
Recent reviews
8.8 Excellent
Nov 8 2015
DROP OFF AT OTHER LOCATION
Pros: EASY DROP OFF -FAST PICK UP
Cons: PRICE FOR DROPING OFF AT DIFFERENT LOCATION COULD BE LESS
28 travelers who rented a car in Saint Helena gave the car agency they used an average rating of 6.5