Cons (-) Breakfast could of been better for the money you spent.
3 stars
Smoky Mountain Inn & Suites
Photos of Smoky Mountain Inn & Suites
Overview
The Smoky Mountain Inn Suites can be a quality place to stay for those who want to explore one of the most beautiful areas in the country. The property is located in the heart of the Smoky Mountains, providing the guests with a stellar location from which they can launch all of their adventures. The property has quality amenities and features that help to make it a good choice.
All of the guestrooms and suites that are located at the inn have been designed to ensure comfort for the guests who stay there. Free WiFi is available in the rooms. The room includes private bathrooms, coffeemakers, irons and ironing boards, satellite TV, and more. Smoking and nonsmoking rooms are available.
When guests arrive at the Smoky Mountain Inn Suites, they will find free parking, along with a 24-hour front desk. The property also has a heated indoor pool and a hot tub, which can be nice places to relax for the guests. It offers a free breakfast in the morning, along with free WiFi. Monday through Friday, it is a continental breakfast, and it is a hot breakfast on the weekend. The staff is helpful and friendly, as well.
The great location of the property helps to make it a good place to stay. It is easy to reach the Great Smoky Mountains National Park, the Blue Ridge Parkway, a nearby casino, and more. Some local places to grab a bite to eat include Front Porch Cakery & Deli and Pizza Inn.
Amenities at Smoky Mountain Inn & Suites
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Hairdryer
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- Key card access
- 24hr front desk
Pool and spa
- Hot tub
- Indoor pool
General
- Telephone
- Carpeted
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Laundry
- Iron and ironing board
Workspace
- Desk
Reviews of Smoky Mountain Inn & Suites
8.1
Very good
2529 verified ratings
Wonderful
1006
Very good
391
Good
449
Okay
161
Fair
218
Mediocre
107
Poor
197
Summary of reviews
Pros (+)
Cons (-)
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
2157 reviews
7.4 out of 10
84 reviews
8.1 out of 10
3 reviews
7.1 out of 10
4 reviews
All reviews
Pros (+) Located near Harrah's Casino and attractions in Cherokee. Breakfast was decent.
Cons (-) Pool was closed. No wi-fi during entire stay. Rooms, bathroom, coffee pot, and TV were all small.
Pros (+) Clean. Comfortable. Spacious shower.
Pros (+) Location
Cons (-) The room was small and the TV was a Tube TV. I think you need to upgrade. The bathroom door had a whole in it. We had to stuff a wash rag in the hole to have a little privacy while showering and using the bathroom. Unless some upgrades are made, I would not recommend staying here again.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered in the guestrooms and suites?
The guestrooms and suites are designed to ensure comfort and include private bathrooms, coffeemakers, irons and ironing boards, satellite TV, and more.
What can guests expect from the free breakfast at the Smoky Mountain Inn Suites?
The property offers a free breakfast, which is a continental breakfast from Monday through Friday and a hot breakfast on the weekend.
Are there any nearby attractions worth visiting?
The property is easy to reach from the Great Smoky Mountains National Park, the Blue Ridge Parkway, a nearby casino, and more.
How is the cleanliness of the hotel?
The hotel is described as stylish and clean, with the cleaning personnel doing a great job according to a guest's review.
What practical information should guests know about the hotel's seasonal changes?
The low season is in June, and the high season is in November, making these months ideal for planning a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Pool and Hot Tub Availability
Some guests were disappointed to find the hot tub and indoor pool closed or not functioning properly. It's advisable to check with the hotel regarding the availability of these facilities before booking.
Consider Room Selection
Guests have reported issues such as hard mattresses and poor water pressure in showers. It might be beneficial to inquire about room features and conditions to ensure a comfortable stay.
Verify Breakfast Options
While some guests enjoyed the breakfast, others found the options limited. It's advisable to confirm the breakfast selection based on the day of the week to set expectations accordingly.
Inquire About Maintenance
Several guests encountered maintenance issues such as non-functional room amenities and lighting problems. It's recommended to inquire about the status of maintenance and room functionality before arrival.
Confirm Heating and Cooling
Some guests mentioned challenges with regulating room temperature. It's advisable to confirm the functionality of heating and cooling systems, especially during extreme weather conditions.
Check for Nearby Attractions
The hotel's proximity to attractions like the Great Smoky Mountains National Park and the Blue Ridge Parkway makes it an ideal base for exploration. Guests can plan their itinerary to include visits to these nearby attractions.
Accessibility Consideration
For guests with accessibility needs, it's beneficial to confirm the availability of amenities such as elevators and accessible rooms to ensure a comfortable stay.
Address Noise Concerns
Some guests reported noise disturbances from neighboring rooms and the surrounding area. It's advisable to inquire about room locations and noise insulation to mitigate potential disruptions.
Coordinate with Hotel Staff
The staff received positive feedback for being friendly and helpful. Guests can benefit from engaging with the staff for any assistance or special requests during their stay.
Location
344 Seven Clans Lane, Cherokee, NC 28719
What's nearby
- Cherokee Zoo0.7 mi
- Oconaluftee Islands Park0.7 mi
- Eastern Cherokee Agency Bureau of Indian Affairs0.8 mi
- Unto These Hills1.1 mi
- Qualla Arts and Crafts Mutual1.2 mi
- Oconaluftee Indian Village1.2 mi
- Museum of the Cherokee Indian1.4 mi
- Harrahs Cherokee Casino1.5 mi
- Cooper Creek Trout Farm & Pond2.9 mi
- Santa's Land3.8 mi
- Mingo Falls5.1 mi
- Oconaluftee Baptist Church5.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Smoky Mountain Inn & Suites
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $94 |
Average price (weekend night) | $176 |
When to book a room at Smoky Mountain Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Smoky Mountain Inn & Suites
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Value for money | 8.6 |
|---|---|
Distance to city center | 0.5 mi |
Everything you need to know for your stay in Cherokee
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