Phone did not work, towel bar in bath/ shower area was loose and ceiling paint was peeling. I do appreciate that the facility is undergoing renovations- obviously much needed.
3 stars
DoubleTree by Hilton Cherry Hill Philadelphia
2349 Marlton Pike West, Cherry Hill, NJ 08002, United States
Cherry Hill, NJ
See location+1 856 665 6666Photos of DoubleTree by Hilton Cherry Hill Philadelphia
Overview
Crowne Plaza Philadelphia Cherry Hill offers guests a convenient location and the plush surroundings most travelers desire. It’s just across the Delaware River from historic Philadelphia, keeping guests close to the action yet far enough away to feel at ease. The hotel welcomes business guests, couples, families, groups, and more.
Located in Cherry Hill, New Jersey, Crowne Plaza Philadelphia Cherry Hill is just a short drive from Philadelphia International Airport and the city’s famous attractions, including the Liberty Bell, Fairmount Park, Philadelphia Museum of Art, and the Italian Market. The hotel is even closer to popular Cherry Hill sights, such as Cherry Hill Mall, Camden County Golf Academy, and Adventure Aquarium.
Accommodations are pristine and traditional. Guests may choose 1 King Bed rooms overlooking the Philadelphia skyline, 2 Double Bed rooms, and Junior Suites with parlors. All rooms come equipped with a Temple Spa kit and luxurious bedding.
Guests are offered weekday breakfast for a small price at Embers, its on site restaurant that also serves lunch, dinner, and drinks. The lobby’s Corner Café is the perfect spot to grab a hot coffee and light snack during the day. There are also plenty of other delectable dining options located just steps away from the hotel, as well as in downtown Cherry Hill and Philadelphia.
Access to a seasonal outdoor pool and laundry and dry-cleaning services are other perks of staying at Crowne Plaza Philadelphia Cherry Hill. Spacious event facilities are appealing to both business guests as well as those planning their weddings.
A stay at Crowne Plaza Philadelphia Cherry Hill gives guests all the comforts of home as well as easy access to thriving metropolises.
Latest deals for DoubleTree by Hilton Cherry Hill Philadelphia
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Cherry Hill Philadelphia
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
General
- Sea view
- Seating area
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- EV charging station
- Free parking
Bathroom
- Shower
- Hairdryer
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Casino
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of DoubleTree by Hilton Cherry Hill Philadelphia
7.0
Good
1511 verified ratings
Wonderful
472
Very good
217
Good
201
Okay
146
Fair
153
Mediocre
95
Poor
227
Summary of reviews
Guests say
Guests appreciated the friendly service and spacious rooms, but many expressed concerns about cleanliness, outdated facilities, and limited amenities. Issues with heating and bathroom cleanliness were particularly noted, alongside worries about the hotel's condition and potential health risks due to its use for hospital patients.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7 out of 10
40 reviews
7 out of 10
1 review
7.4 out of 10
9 reviews
All reviews
Pros (+) Bed was ok..but the bathroom had the worst ceiling I ever witnessed..peeling paint chip all over floor and in tub..I have video..was too tired to complain bc I had just drove 8hrs..room was missing a lounge chair/ couch and microwave didn't work
Cons (-) Everything. .normally ok visit..this time it sucked
Pros (+) My greatest experience came as I would get back and have dinner in the lounge. Mel was my bartender for three nights. She was fast, accurate, and very pleasant towards me and other guest.Even if I was tired or unsettled she made me feel welcomed, every night. Learning my name by the first visit.
Pros (+) Building - spaciousness
Cons (-) nothing
Pros (+) Room size and overall facilities
Cons (-) Small tv, bath shower in need of upgrade
Pros (+) Almost Everything
Cons (-) Fans loud
Pros (+) Location to my event.
Cons (-) No complimentary breakfast
Cons (-) Dirty stained sheet with blood.. Can you not afford to throw dirty stained sheets away ? Blanket / sheet was stained not sure if even washed
Pros (+) The hotel served us well on an overnight trip to the Philadelphia area. Hotels in the city were hard to find and your location and price met our needs. Thanks.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
Guests are offered weekday breakfast at Embers, the on-site restaurant that also serves lunch, dinner, and drinks. The lobby’s Corner Café is the perfect spot to grab a hot coffee and light snack during the day. There are also plenty of other delectable dining options located just steps away from the hotel, as well as in downtown Cherry Hill and Philadelphia.
What amenities are available for families with kids?
The hotel offers kids meals for families. Additionally, access to a seasonal outdoor pool provides a great recreational option for families with children.
What are the parking options at the hotel?
The hotel offers free parking and an EV charging station, providing convenient parking options for guests.
What can guests expect from the hotel's cleanliness and room quality?
While most rooms are clean and tidy, some guests have mentioned that the hotel is aging and may need repairs. The housekeeping staff is attentive, and guests are provided with a Temple Spa kit and luxurious bedding in all rooms.
When is the best time to visit the hotel?
The high season at the hotel is in June, offering guests the opportunity to enjoy the hotel's location and quick friendly staff. However, it's important to note that some guests have experienced issues with room quality and amenities, so it's advisable to check for recent reviews before planning a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a River View
Guests recommend choosing a room with a river view for a more enjoyable stay, as it offers a refreshing and picturesque outlook.
Consider Using the Hilton Honors App
The hotel has fully integrated the Hilton Honors app, allowing for a seamless check-in process, room selection, and contactless check-out, providing convenience and efficiency for guests.
Be Mindful of Noise Levels
Some guests reported issues with noise, such as loud HVAC systems and construction noise, so it may be beneficial to inquire about quieter room options or bring earplugs for sensitive sleepers.
Check Room Amenities Beforehand
Some guests mentioned issues with room features, such as loud fans, leaky windows, and dry air, so it's advisable to inquire about these aspects before booking to ensure a comfortable stay.
Explore Nearby Dining Options
While the hotel offers dining facilities, guests recommend exploring alternative dining options outside the hotel for a wider variety of choices and potentially better value.
Utilize the Housekeeping Staff
Although rooms are not cleaned by default for stays under two nights, the housekeeping staff is attentive and can provide replenishments if needed, offering a convenient option for maintaining room supplies.
Be Cautious with Specialty Dishes at Embers Restaurant
Specialty items at the on-site restaurant may take longer to prepare and might not be worth the wait, so it's suggested to consider opting for the less time-consuming dishes for a more satisfying dining experience.
Inquire About Room Renovations
Some guests noted that certain rooms showed signs of aging, so it may be beneficial to inquire about recently renovated rooms for a more updated and comfortable accommodation.
Consider Opting for a River View Room
Guests recommended choosing a room with a river view for a more enjoyable stay, as it offers a refreshing and picturesque outlook.
Be Prepared for Potential Room Issues
Some guests reported issues with room cleanliness, maintenance, and amenities, so it's advisable to inspect the room upon arrival and promptly report any concerns to the staff for resolution.
Location
2349 Marlton Pike West, Cherry Hill, NJ 08002
What's nearby
- Cherry Hill Amtrak Station1.3 mi
- The Marian House2.3 mi
- J.A. Sweeton Residence3.2 mi
- Gatehouse at Colestown Cemetery3.4 mi
- Barclay Farm House3.4 mi
- Scarborough Bridge3.7 mi
- Samuel Coles House4.1 mi
- Garden State Discovery Museum4.7 mi
- Temple Emanuel5.5 mi
- Bernard's Salon and Spa6.1 mi
- Congregation M'Kor Shalom7.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Cherry Hill Philadelphia
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $173 |
Average price (weekend night) | $240 |
When to book a room at DoubleTree by Hilton Cherry Hill Philadelphia
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Cherry HillGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Philadelphia |
Distance to airport | 10.5 mi |
Everything you need to know for your stay in Cherry Hill
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