Hotel Felix Chicago, Chicago Hotels from $170

Guest reviews

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Families
Business
Solo

Overall Rating

Based on 3,501 reviews

Location

9.2 "Terrific location."
Cleanliness

8.7 "Generally very clean."
Service

7.9 "Good service."
Bar and Beverages

6.3 "Bar is ok."
WiFi

5.8 "Internet is average."
Breakfast

4.5 "Breakfast is below average."
Room

4.1 "Rooms are not good."
Comfort

3.0 "Quite uncomfortable."

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Overall Rating

Based on 2,030 reviews

Location

9.2 "Terrific location."

9.6 "96% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

9.2 "Easily accessible by car, said 92%."

8.9 "Near to public transport, according to 89%."
Service

7.6 "Good service."

8.6 "86% found the staff to be very friendly."

8.1 "81% thought the service was very professional."
Bar and Beverages

6.4 "Bar is ok."
Amenities

6.0 "Average amenities."

5.9 "59% thought the building was acceptable."

5.7 "57% considered the lobby entrance to be so-so."

6.7 "For only 67%, the facilities were new enough."
WiFi

5.8 "Internet is average."
Breakfast

4.4 "Breakfast is below average."

4.9 "51% said the breakfast was too expensive."
Room

3.6 "Rooms are not good."

0.9 "91% said rooms were small."

1.8 "82% thought they were poorly maintained."

0.3 "97% were disappointed with the minibar."

1.7 "83% found problems with the furniture."

0.7 "93% were unsatisfied with the kitchenette."

0.9 "Air conditioning was criticized by 91%."

1.9 "81% thought the tv was sub-standard."
Comfort

2.6 "Quite uncomfortable."

0.9 "91% said rooms were small."

3.6 "64% thought it was too noisy."

0.9 "Air conditioning was criticized by 91%."

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Overall Rating

Based on 490 reviews

Location

8.9 "Location is great."

9.2 "92% liked the proximity to sightseeing."

9.5 "95% liked the proximity to shopping."
Service

7.7 "Good service."

8.3 "83% found the staff to be very friendly."
Amenities

6.1 "Average amenities."

5.8 "58% thought the building was acceptable."

5.9 "59% considered the lobby entrance to be so-so."
WiFi

5.9 "Internet is average."
Room

4.1 "Rooms are not good."

1.3 "87% said rooms were small."

2.0 "80% thought they were poorly maintained."

1.8 "82% found problems with the furniture."

0.6 "94% were unsatisfied with the kitchenette."

0.4 "96% were disappointed with the minibar."
Comfort

3.1 "Quite uncomfortable."

1.3 "87% said rooms were small."

3.4 "66% thought it was too noisy."

Overall Rating

Based on 420 reviews

Location

9.0 "Terrific location."
Service

7.4 "Good service."

8.5 "85% found the staff to be very friendly."

7.8 "78% thought the service was very professional."
Value for money

7.2 "High value."
Bar and Beverages

6.5 "Bar is ok."
WiFi

5.4 "Internet is average."
Room

4.0 "Rooms are not good."

0.7 "93% said rooms were small."

2.6 "74% thought they were poorly maintained."

1.6 "84% found problems with the furniture."

0.9 "91% were unsatisfied with the kitchenette."
Comfort

2.5 "Quite uncomfortable."

0.7 "93% said rooms were small."

3.4 "66% thought it was too noisy."

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Overall Rating

Based on 560 reviews

Location

9.2 "Terrific location."

9.6 "96% liked the proximity to sightseeing."

9.5 "95% liked the proximity to shopping."
Cleanliness

8.6 "Generally very clean."

8.5 "85% said rooms were clean."

9.0 "90% thought it was clean."
Service

8.0 "Great service."

8.7 "87% found the staff to be very friendly."

8.1 "81% thought the service was very professional."
Bar and Beverages

6.6 "Bar is ok."
Amenities

6.3 "Average amenities."

6.3 "63% thought the building was acceptable."

5.4 "54% considered the lobby entrance to be so-so."

6.3 "For only 63%, the facilities were new enough."
WiFi

5.7 "Internet is average."
Breakfast

4.4 "Breakfast is below average."
Room

3.4 "Rooms are not good."

0.7 "93% said rooms were small."

1.6 "84% found problems with the furniture."

0.4 "96% were disappointed with the minibar."

1.7 "83% thought they were poorly maintained."

0.8 "Air conditioning was criticized by 92%."

0.8 "92% were unsatisfied with the kitchenette."
Comfort

2.9 "Quite uncomfortable."

0.7 "93% said rooms were small."

3.3 "67% thought it was too noisy."

0.8 "Air conditioning was criticized by 92%."

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Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Business Hotel

Guests recommend this hotel for business travelers.

Good to know

"Comfortable beds"

"Clean rooms"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

Great location, friendly staff, reasonable price Room smelled like smoke

Reviewed Sep 2016
8.8

review from

It looks very chic walking in. The staff was all young and super friendly. The air smelled like it was diffused with something. There was a small bar and restaurant attached, which was convenient. Room was small but clean and nice. Staff suggested a boat tour and also booked it for us AND printed off directions, which was really helpful. The room was very small.. I kept hitting my shins on the edge of the bed. My friend and I stayed there together so it made for a pretty tight space but we didn't spend a ton of time in there so it was fine. Also, no breakfast, just free coffee. We ordered towels at one point and no one ever showed up.

Reviewed Aug 2016
7.7

review from

The staff was nice, and hotel was pretty much what I expected except as noted: Elevators were a little weird and didn't work as expected Room was deceptively *tiny*

Reviewed Aug 2016
6.2

review from

The hotel is very modern and attractive. And it is in a good location. The bell staff is very friendly Extremely small rooms. Small bathroom with shower only whichhas a curtain not glass Detracts from look. There are no bedside lamps ! Too bad for readers.bartender is sweet, not really does not know how to make a drink-not all that familiar with different types of drinks, bar not set up didn't have cherries, fruit.

Reviewed Jun 2016
9.4

review from

Almost everything was absolutely wonderful except... Cleaning staff did not fully replace my used towels and cups. Also, the location made it difficult to easily hail a taxi.

Reviewed Feb 2016
2.0

review from

I did not like anything about this hotel. It's in downtown Chicago and it has carpet like a motel. Does not make you feel comfortable at all. The tv sucks the picture even worse. The worst hotel I've been too! Too expensive for a motel like setting. First and last time ever at this hotel. -10

Reviewed Feb 2016
8.8

review from

Very small rooms.

Reviewed Feb 2016
10.0

review from

Great value...clean....excellent location for shopping Michigan avenue...staff helpful...no complaints!

Reviewed Jan 2016
4.8

review from

Small Room not clean

Reviewed Jan 2016
6.0

review from

I came to stay at Hotel Felix for NYE in Chicago. The location was excellent and I never had to walk more than 15 minutes to get to anything. Just a few blocks from Michigan Ave and tons of restaurants. But, the rooms were dirty and our floor smelled horrible. I'm certain our sheets were never washed due to all of the mystery hairs I found in the sheets. We also had a mix up when we checked in. Instead of putting us in a queen room, like we reserved 4 months prior, we were placed in room with 2 full beds. When we asked to be moved to our appropriate room so were placed in a tiny room. If you don't mind sacrificing space and cleanliness for location this hotel is fine. But if you are expecting a luxurious night in the city don't waste your time.

Reviewed Jan 2016
9.7

review from

Quick check in process. Cute as can be room.

Reviewed Nov 2015
7.4

review from

Air Conditioning was noisy - so sleep was interrupted a bit. I could have asked for a different room, but didn't. My two coworkers who stayed there did not have the same experience. One had no noise, the other had noise and switched rooms. So, not a big negative overall, just something to be aware of.

Reviewed Sep 2015
9.4

review from

Great location and trendy. Rooms a little noisy and small but nicely appointed.

Reviewed May 2015
6.5

review from

The location, staff and facility. The room was unreasonably small. Very small and won't come back for $250. Would like a refund.

Reviewed Apr 2015
7.1

review from

Bed was comfortable Good location Room was very small. Noisy

Reviewed Apr 2015
7.4

review from

Good price for a quick one-night stay. Tiny rooms. Not good for tall\big people. Not good for a longer stay. Paper thin walls so very noisy.

Reviewed Mar 2015
5.4

review from

Clean and good location The size of the room. Think of a small room. Smaller than that! Unless you are a mouse, the size will bother you.

Reviewed Feb 2015
4.5

review from

It was clean. Nice staff. The rooms were a joke for how much we paid. Especially because it was advertised at 70$ then got bumped to 86$ then plus hidden fees got bumped to 100. I could of stayed at a way nicer hotel for that price. I would not recommend this place ever.

Reviewed Jan 2015
7.7

review from

The room was tiny but comfortable.

Reviewed Oct 2014
5.7

review from

- Great location - Staff completely botched our wake up call - Tiny rooms

Reviewed Oct 2014
8.0

review from

The hotel's location is perfect - walking distance from the Magnificent Mile and a ton of restaurants and shopping. The rooms were a bit small for what I typically experience outside of traveling to NYC.

Reviewed Oct 2014
8.3

review from

Location, near my sons apartment. Room was a little small.

Reviewed Sep 2014
2.0

review from

Nothing Staff was rude did not give money for cancel reaervation

Reviewed Aug 2014
5.3

review from

cleaning stuff lazy, unfriendly and not helpful

Reviewed Jul 2014
7.3

review from

Excellent location Thin blankets

Reviewed Jul 2014
7.6

review from

Location Not especially "boutique" Finishes and fixtures were average

Reviewed Jul 2014
8.3

review from

Location Tiny, tiny rooms

Reviewed Mar 2014

8.0

review from

Great location, friendly staff, reasonable price Room smelled like smoke

Reviewed Sep 2016
8.8

review from

It looks very chic walking in. The staff was all young and super friendly. The air smelled like it was diffused with something. There was a small bar and restaurant attached, which was convenient. Room was small but clean and nice. Staff suggested a boat tour and also booked it for us AND printed off directions, which was really helpful. The room was very small.. I kept hitting my shins on the edge of the bed. My friend and I stayed there together so it made for a pretty tight space but we didn't spend a ton of time in there so it was fine. Also, no breakfast, just free coffee. We ordered towels at one point and no one ever showed up.

Reviewed Aug 2016
9.4

review from

Almost everything was absolutely wonderful except... Cleaning staff did not fully replace my used towels and cups. Also, the location made it difficult to easily hail a taxi.

Reviewed Feb 2016
8.8

review from

Very small rooms.

Reviewed Feb 2016
10.0

review from

Great value...clean....excellent location for shopping Michigan avenue...staff helpful...no complaints!

Reviewed Jan 2016
9.7

review from

Quick check in process. Cute as can be room.

Reviewed Nov 2015
9.4

review from

Great location and trendy. Rooms a little noisy and small but nicely appointed.

Reviewed May 2015
8.0

review from

The hotel's location is perfect - walking distance from the Magnificent Mile and a ton of restaurants and shopping. The rooms were a bit small for what I typically experience outside of traveling to NYC.

Reviewed Oct 2014
8.3

review from

Location, near my sons apartment. Room was a little small.

Reviewed Sep 2014
8.3

review from

Location Tiny, tiny rooms

Reviewed Mar 2014

7.7

review from

The staff was nice, and hotel was pretty much what I expected except as noted: Elevators were a little weird and didn't work as expected Room was deceptively *tiny*

Reviewed Aug 2016
7.4

review from

Air Conditioning was noisy - so sleep was interrupted a bit. I could have asked for a different room, but didn't. My two coworkers who stayed there did not have the same experience. One had no noise, the other had noise and switched rooms. So, not a big negative overall, just something to be aware of.

Reviewed Sep 2015
7.1

review from

Bed was comfortable Good location Room was very small. Noisy

Reviewed Apr 2015
7.4

review from

Good price for a quick one-night stay. Tiny rooms. Not good for tall\big people. Not good for a longer stay. Paper thin walls so very noisy.

Reviewed Mar 2015
7.7

review from

The room was tiny but comfortable.

Reviewed Oct 2014
7.3

review from

Excellent location Thin blankets

Reviewed Jul 2014
7.6

review from

Location Not especially "boutique" Finishes and fixtures were average

Reviewed Jul 2014

6.2

review from

The hotel is very modern and attractive. And it is in a good location. The bell staff is very friendly Extremely small rooms. Small bathroom with shower only whichhas a curtain not glass Detracts from look. There are no bedside lamps ! Too bad for readers.bartender is sweet, not really does not know how to make a drink-not all that familiar with different types of drinks, bar not set up didn't have cherries, fruit.

Reviewed Jun 2016
2.0

review from

I did not like anything about this hotel. It's in downtown Chicago and it has carpet like a motel. Does not make you feel comfortable at all. The tv sucks the picture even worse. The worst hotel I've been too! Too expensive for a motel like setting. First and last time ever at this hotel. -10

Reviewed Feb 2016
4.8

review from

Small Room not clean

Reviewed Jan 2016
6.0

review from

I came to stay at Hotel Felix for NYE in Chicago. The location was excellent and I never had to walk more than 15 minutes to get to anything. Just a few blocks from Michigan Ave and tons of restaurants. But, the rooms were dirty and our floor smelled horrible. I'm certain our sheets were never washed due to all of the mystery hairs I found in the sheets. We also had a mix up when we checked in. Instead of putting us in a queen room, like we reserved 4 months prior, we were placed in room with 2 full beds. When we asked to be moved to our appropriate room so were placed in a tiny room. If you don't mind sacrificing space and cleanliness for location this hotel is fine. But if you are expecting a luxurious night in the city don't waste your time.

Reviewed Jan 2016
6.5

review from

The location, staff and facility. The room was unreasonably small. Very small and won't come back for $250. Would like a refund.

Reviewed Apr 2015
5.4

review from

Clean and good location The size of the room. Think of a small room. Smaller than that! Unless you are a mouse, the size will bother you.

Reviewed Feb 2015
4.5

review from

It was clean. Nice staff. The rooms were a joke for how much we paid. Especially because it was advertised at 70$ then got bumped to 86$ then plus hidden fees got bumped to 100. I could of stayed at a way nicer hotel for that price. I would not recommend this place ever.

Reviewed Jan 2015
5.7

review from

- Great location - Staff completely botched our wake up call - Tiny rooms

Reviewed Oct 2014
2.0

review from

Nothing Staff was rude did not give money for cancel reaervation

Reviewed Aug 2014
5.3

review from

cleaning stuff lazy, unfriendly and not helpful

Reviewed Jul 2014

Hotel Felix Chicago

$170+

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