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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Express check out, Gift shop, No smoking, Non-smoking rooms available, Parking (surcharge), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Bicycle rental, Fitness center, Game room | ||
| Services | Beauty salon, Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Wedding services | ||
| Internet | Internet (surcharge), WiFi (surcharge) | ||
| Policy | Pets not allowed | Landmarks |
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Star Ratings
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Overall Rating - Excellent
Analyzed 6,531 reviews across the web
Also good to know about the hotel:
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Excellent 9.3
Jul 11 2014
Posted by Gloria
The staff were very welcoming and friendly. The room was good. I liked having a Starbucks and snack shop in the lobby. Great location for shopping, dining, and river boat tours. The staff were very welcoming and friendly. The room was good. I liked having a Starbucks and snack shop in the lobby. Great location for shopping, dining, and river boat tours. Read More |
Excellent 8.3
Jul 7 2014
Posted by lori
This hotel has an excellent location. Since the hotel is huge it always seems very hectic. This hotel has an excellent location. Since the hotel is huge it always seems very hectic. Read More |
Good 7.6
Jul 6 2014
Posted by JUAN CARLOS
I liked this Hotel, The Staff was friendly and very helpful. The best thing this hotel have is the location in front River. Its Very Close to Millennium Park and Magnificents Mall. I had a bad Experience, when I made the check out at the Hotel. They give me a Invoice unless the total Amount i paid to the Agency. They didn't know what was going on. I liked this Hotel, The Staff was friendly and very helpful. The best thing this hotel have is the location in front River. Its Very Close to Millennium Park and Magnificents Mall. I had a bad Experience, when I made the check out at the Hotel. They give me a Invoice unless the total Amount i paid to the Agency. They didn't know what was going on. Read More |
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Excellent 9.0
Jun 30 2014
Posted by Patrick
Location. Close to attractions. Convenient, close parking. Hotel was full and they did not have our reservation. Did not accept Kayak.com confirmation number. Needed to call Kayak customer service number for help. Eventually problem was solved and a Hyatt confirmation number was provided. Kayak help was very courteous, but it was an unexpected inconvenience and a bit unsettling to be told a two-room booking was not in the system and the hotel was full. Location. Close to attractions. Convenient, close parking. Hotel was full and they did not have our reservation. Did not accept Kayak.com confirmation number. Needed to call Kayak customer service number for help. Eventually problem was solved and a Hyatt confirmation number was provided. Kayak help was very courteous, but it was an unexpected inconvenience and a bit unsettling to be told a two-room booking was not in the system and the hotel was full. Read More |
Good 8.0
Jun 30 2014
Posted by Anonymous
Room was very nice, walls seemed reasonably thick, fixtures all seemed to work well. Staff was very friendly and location was excellent. Parking is expensive (Chicago) but there are garages for half the cost within a block or two. Not much is included with the price; wifi costs extra, no food is included (don't touch the minibar, just bumping the electronic tray can shift an item and register a purchase in their system), no pool, parking costs extra, etc. But again, Chicago. Room was very nice, walls seemed reasonably thick, fixtures all seemed to work well. Staff was very friendly and location was excellent. Parking is expensive (Chicago) but there are garages for half the cost within a block or two. Not much is included with the price; wifi costs extra, no food is included (don't touch the minibar, just bumping the electronic tray can shift an item and register a purchase in their system), no pool, parking costs extra, etc. But again, Chicago. Read More |
Good 7.0
Jun 18 2014
Posted by Catherine
The location and the Stetson steakhouse. The Big bar was fun The hallway carpets were dirty and worn; the furnishings were dated and the bed not very comfortable (I have back problems). The rooms were very dark. I was upgraded from a standard queen room to a deluxe which was much larger, my sister and her husband had the standard room and it was very small. The location and the Stetson steakhouse. The Big bar was fun The hallway carpets were dirty and worn; the furnishings were dated and the bed not very comfortable (I have back problems). The rooms were very dark. I was upgraded from a standard queen room to a deluxe which was much larger, my sister and her husband had the standard room and it was very small. Read More |
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Good 7.6
Jun 16 2014
Posted by Nicholas
It was a very nice hotel with many amenities and a very friendly staff. The bed and pillows were significantly above average for a hotel. Although I had a non-smoking room, it was very clear that it had been a smoking room at some point. Parking was a pain, but this is typical in Chicago. Internet was not included and the availability of wifi was limited to common areas. It was a very nice hotel with many amenities and a very friendly staff. The bed and pillows were significantly above average for a hotel. Although I had a non-smoking room, it was very clear that it had been a smoking room at some point. Parking was a pain, but this is typical in Chicago. Internet was not included and the availability of wifi was limited to common areas. Read More |
Excellent 10.0
Jun 14 2014
Posted by Megan
Location was great and rooms were clean and nice. No This hotel was perfect and located in a great location. We could walk to Navy Pier and Millennium ParkLocation was great and rooms were clean and nice. No This hotel was perfect and located in a great location. We could walk to Navy Pier and Millennium Park |
Excellent 9.0
Jun 13 2014
Posted by Terry
Very convenient location on Magnificent Mile. Large room, sunshine, partial view of river and comfortable bed. Great staff: 'Ell' was one of the most efficient check-in staffers I have dealt with in decades. With 2019 rooms, the huge scale of this primarily convention hotel makes it somewhat impersonal. Slight construction noise and minor walk-arounds during day as hotel renewal progresses. In addition to being adjacent to the Illinois Convention Center, this hotel is located directly across the Chicago River from University of Chicago's downtown Gleacher Center.Very convenient location on Magnificent Mile. Large room, sunshine, partial view of river and comfortable bed. Great staff: 'Ell' was one of the most efficient check-in staffers I have dealt with in decades. With 2019 rooms, the huge scale of this primarily convention hotel makes it somewhat impersonal. Slight construction noise and minor walk-arounds during day as hotel renewal progresses. In addition to being adjacent to the Illinois Convention Center, this hotel is located directly across the Chicago River from University of Chicago's downtown Gleacher Center. |
"The Hyatt Regency on Magnificent Mile is one of the city’s largest hotels with 2,019 guestrooms and 228,000 square feet of meeting and event space. The location is prime for sightseers, since it's only a few blocks away from Navy Pier, Michigan Avenue, and Millennium Park. While the exterior may blend in with its sky-scraping counterparts, a $90 million interior renovation was completed in May 2011. The guestrooms feature modern orange and gray decor, and hypo-allergenic Respire rooms are available. In-house restaurants range from Stetson's..."
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