Guest reviews
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Overall Rating
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9.4 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 9.5 "Near to public transport , according to 95%." 10.0 "100% thought it waseasy to get to the train station ." -
9.2 "Perfectly clean."9.1 "91% said
rooms were clean ." 9.6 "96% thoughtit was clean ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.5 "85% said theconcierge service was amazing ." -
8.8 "Bar is amazing."9.3 "93% thought
beverage prices were a great value ." 8.2 "Delicious alcoholic drinks , according to 82%." -
8.8 "Vibe was good."9.7 "97% said it was a
stylish hotel ." 9.2 "92% thought, thehotel was modern ." 8.4 "84%enjoyed the friendly atmosphere ." 9.0 "90% thought thehotel was luxurious ." -
6.9 "Breakfast is mediocre."
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6.2 "Pool is mediocre."
Overall Rating
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9.5 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 9.6 "Near to public transport , according to 96%." -
9.1 "Perfectly clean."9.1 "91% said
rooms were clean ." 9.6 "96% thoughtit was clean ." -
9.0 "Excellent wellness & sports facilities."8.9 "
top-notch fitness area , thought 89%." -
8.9 "Vibe was good."9.7 "97% said it was a
stylish hotel ." 9.3 "93% thought, thehotel was modern ." 8.5 "85%enjoyed the friendly atmosphere ." -
8.8 "Bar is amazing."9.2 "92% thought
beverage prices were a great value ." 8.2 "Delicious alcoholic drinks , according to 82%." -
6.9 "Breakfast is mediocre."
Overall Rating
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9.3 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
9.0 "Excellent wellness & sports facilities."8.9 "
top-notch fitness area , thought 89%." -
9.0 "Perfectly clean."8.8 "88% said
rooms were clean ." 9.7 "97% thoughtit was clean ." -
8.9 "Vibe was good."9.8 "98% said it was a
stylish hotel ." 9.3 "93% thought, thehotel was modern ." -
8.9 "Great service."9.8 "98% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." -
6.8 "Breakfast is mediocre."
Overall Rating
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9.5 "Terrific location."
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." 8.3 "83% said thereception staff was great ." -
9.3 "Perfectly clean."9.2 "92% said
rooms were clean ." -
9.0 "Incredible bar."
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8.0 "Rooms are great."9.2 "92% said
rooms were clean ." 8.2 "82% said thebeds were comfortable ." 9.5 "95% thoughtrooms were spacious ."
Overall Rating
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9.3 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
9.1 "Perfectly clean."8.9 "89% said
rooms were clean ." 9.7 "97% thoughtit was clean ." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
8.9 "Vibe was good."9.1 "91% thought, the
hotel was modern ." 9.6 "96% said it was astylish hotel ." 8.6 "86%enjoyed the friendly atmosphere ." -
8.8 "Bar is amazing."
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6.2 "Breakfast is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door. View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.
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10.0review from
There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.
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10.0review from
I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!
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8.2review from
Location The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.
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8.5review from
The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful. Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.
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10.0review from
Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!
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10.0review from
We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.
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10.0review from
Good breakfast, great location, modern, very clean, all around great!
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10.0review from
The view was beautiful Nothing
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9.1review from
We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!! While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!
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6.2review from
Location Not at all what I've experienced from a four star hotel. The rooms weren't very big or nice. And the attendants at the lobby were sitting down, which I found odd. I would never rate this a four star hotel, I found it akin to Aloft hotels. I also bought this room for a friend's birthday, and they said they don't do anything special for birthdays. I've stayed at 3 star hotels that send up champagne on birthdays.
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8.5review from
We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door. View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.
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10.0review from
There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.
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10.0review from
I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!
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8.2review from
Location The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.
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8.5review from
The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful. Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.
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10.0review from
Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!
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10.0review from
We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.
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10.0review from
Good breakfast, great location, modern, very clean, all around great!
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10.0review from
The view was beautiful Nothing
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9.1review from
We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!! While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!
