Kinzie Hotel, Chicago Hotels from $216

Guest reviews

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Families
Business
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Overall Rating

Based on 2,947 reviews

Wellness Area

9.8 "Excellent wellness & sports facilities."
Location

9.4 "Terrific location."
Cleanliness

9.2 "Perfectly clean."
Service

9.2 "World class service."
WiFi

9.2 "Internet works perfectly."

Overall Rating

Based on 1,797 reviews

Wellness Area

9.7 "Excellent wellness & sports facilities."

9.7 "top-notch fitness area, thought 97%."
Location

9.3 "Terrific location."

9.2 "92% liked the proximity to sightseeing."

10.0 "100% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."

9.5 "Near to public transport, according to 95%."
Cleanliness

9.1 "Perfectly clean."

9.1 "91% said rooms were clean."

9.2 "92% thought it was clean."
WiFi

9.1 "Internet works perfectly."

10.0 "100% thought it was a great value."

8.5 "85% said the wifi quality was great."
Service

9.0 "World class service."

9.5 "95% found the staff to be very friendly."

7.3 "73% said the reception staff was great."

9.2 "92% thought the service was very professional."

8.1 "Housekeeping was great, according to 81%."

Overall Rating

Based on 589 reviews

Location

9.4 "Terrific location."

9.4 "94% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "100% liked the proximity to shopping."
Service

9.3 "World class service."

9.7 "97% found the staff to be very friendly."

7.9 "79% said the reception staff was great."

8.8 "88% thought the service was very professional."
Cleanliness

9.2 "Perfectly clean."

9.1 "91% said rooms were clean."

9.6 "96% thought it was clean."
Room

7.9 "Nice rooms."

8.8 "88% thought rooms were spacious."

8.5 "85% said the beds were comfortable."

9.1 "91% said rooms were clean."

10.0 "100% liked the big bathroom."
Value for money

7.3 "High value."

10.0 "100% were happy with the price of the breakfast."

9.3 "93% thought beverage prices were a great value."
Food

6.9 "Food is average."

Overall Rating

Based on 147 reviews

Service

9.5 "World class service."

9.7 "97% found the staff to be very friendly."
Location

9.4 "Terrific location."

10.0 "100% liked the proximity to shopping."

9.1 "91% liked the proximity to sightseeing."
Cleanliness

9.3 "Perfectly clean."

9.2 "92% said rooms were clean."

9.5 "95% thought it was clean."
WiFi

9.3 "Internet works perfectly."
Vibe

9.0 "Awesome vibe."

Overall Rating

Based on 412 reviews

Wellness Area

9.7 "Excellent wellness & sports facilities."

9.7 "top-notch fitness area, thought 97%."
Location

9.7 "Terrific location."
WiFi

9.3 "Internet works perfectly."

9.0 "90% said the wifi quality was great."
Service

9.1 "World class service."

9.5 "95% found the staff to be very friendly."

8.2 "82% said the reception staff was great."

9.1 "91% thought the service was very professional."
Cleanliness

9.0 "Perfectly clean."

8.9 "89% said rooms were clean."

9.3 "93% thought it was clean."
Food

6.9 "Food is average."
Breakfast

6.3 "Breakfast is mediocre."

View all review categories

Hotel type

Boutique Hotel

This is a wonderful boutique hotel, as guests say.

City Hotel

Guests say it is the perfect hotel for a city trip.

Business Hotel

Guests recommend this hotel for business travelers.

Good to know

"Comfortable beds"

"Clean rooms"

"Modern Hotel"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

10.0

review from

There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.

Reviewed Jun 2016
10.0

review from

I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!

Reviewed Jun 2016
8.2

review from

Location The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.

Reviewed Feb 2016
8.5

review from

The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful. Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.

Reviewed Feb 2016
10.0

review from

Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!

Reviewed Feb 2016
10.0

review from

We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.

Reviewed Jan 2016
10.0

review from

Good breakfast, great location, modern, very clean, all around great!

Reviewed Nov 2015
10.0

review from

The view was beautiful Nothing

Reviewed Sep 2015
9.1

review from

We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!! While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!

Reviewed Jul 2015
9.1

review from

Nice property, good location, professional staff

Reviewed Jul 2015
6.2

review from

Location Not at all what I've experienced from a four star hotel. The rooms weren't very big or nice. And the attendants at the lobby were sitting down, which I found odd. I would never rate this a four star hotel, I found it akin to Aloft hotels. I also bought this room for a friend's birthday, and they said they don't do anything special for birthdays. I've stayed at 3 star hotels that send up champagne on birthdays.

Reviewed Dec 2014

10.0

review from

There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.

Reviewed Jun 2016
10.0

review from

I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!

Reviewed Jun 2016
8.2

review from

Location The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.

Reviewed Feb 2016
8.5

review from

The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful. Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.

Reviewed Feb 2016
10.0

review from

Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!

Reviewed Feb 2016
10.0

review from

We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.

Reviewed Jan 2016
10.0

review from

Good breakfast, great location, modern, very clean, all around great!

Reviewed Nov 2015
10.0

review from

The view was beautiful Nothing

Reviewed Sep 2015
9.1

review from

We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!! While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!

Reviewed Jul 2015
9.1

review from

Nice property, good location, professional staff

Reviewed Jul 2015

6.2

review from

Location Not at all what I've experienced from a four star hotel. The rooms weren't very big or nice. And the attendants at the lobby were sitting down, which I found odd. I would never rate this a four star hotel, I found it akin to Aloft hotels. I also bought this room for a friend's birthday, and they said they don't do anything special for birthdays. I've stayed at 3 star hotels that send up champagne on birthdays.

Reviewed Dec 2014

Kinzie Hotel

$216+

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