Hyatt Regency Mccormick Place, Chicago Hotels from $167

Guest reviews

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Couples
Families
Business
Solo

Overall Rating

Based on 4,264 reviews

Service

8.6 "Great service."
Cleanliness

8.0 "Generally very clean."
Location

7.6 "Good location."
Room

7.4 "Nice rooms."
WiFi

7.3 "Internet works."
Value for money

5.4 "Average value."
Breakfast

5.4 "Breakfast is mediocre."
Pool

3.7 "Pool is below average."

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Overall Rating

Based on 1,833 reviews

Service

8.6 "Great service."

9.3 "93% found the staff to be very friendly."

8.3 "83% said the reception staff was great."

8.8 "88% thought the service was very professional."
Cleanliness

7.8 "Good cleanliness."

7.6 "76% said rooms were clean."

9.1 "91% thought it was clean."
WiFi

7.7 "Internet works."

9.0 "90% thought it was a great value."
Room

7.2 "Nice rooms."

7.6 "76% said rooms were clean."

8.8 "88% thought the view was good."

7.5 "75% said the beds were comfortable."

8.4 "84% thought rooms were spacious."

9.7 "97% appreciated the modern rooms."
Location

7.1 "Good location."

8.7 "87% liked the proximity to sightseeing."

8.9 "Easily accessible by car, said 89%."

9.7 "97% thought it was easy to get to the train station."

9.2 "Near to public transport, according to 92%."

7.5 "75% enjoyed the restaurants & bars nearby."
Food

6.1 "Food is average."

5.4 "Only 54% were satisfied with the menu."
Breakfast

5.3 "Breakfast is mediocre."

6.1 "Breakfast prices were ok, according to 61%."
Value for money

5.0 "Average value."

2.5 "The price was too high for 75%."
Pool

3.7 "Pool is below average."

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Overall Rating

Based on 1,236 reviews

Cleanliness

8.1 "Generally very clean."

7.7 "77% said rooms were clean."

9.3 "93% thought it was clean."
Service

8.1 "Great service."

8.7 "87% found the staff to be very friendly."

8.4 "84% thought the service was very professional."

7.7 "77% said the reception staff was great."

8.7 "87% said the concierge service was amazing."
Location

7.7 "Good location."

8.7 "87% liked the proximity to sightseeing."

8.5 "Easily accessible by car, said 85%."

9.2 "Near to public transport, according to 92%."

7.9 "79% enjoyed the restaurants & bars nearby."

10.0 "Business sites within easy reach, said 100%."
Room

7.6 "Nice rooms."

7.7 "77% said rooms were clean."

9.3 "93% thought the view was good."

7.6 "76% said the beds were comfortable."

7.9 "79% thought rooms were spacious."

9.6 "96% appreciated the modern rooms."
WiFi

6.9 "Internet is average."
Food

5.9 "Food is average."
Value for money

5.3 "Average value."

5.4 "Breakfast prices were ok, according to 54%."
Breakfast

5.0 "Breakfast is mediocre."
Pool

3.6 "Pool is below average."

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Overall Rating

Based on 383 reviews

Wellness Area

8.4 "Very nice wellness & sports facilities."

9.6 "top-notch fitness area, thought 96%."
Service

8.4 "Great service."

9.1 "91% found the staff to be very friendly."

7.7 "77% said the reception staff was great."
Cleanliness

7.9 "Good cleanliness."

7.7 "77% said rooms were clean."

8.9 "89% thought it was clean."
Location

7.2 "Good location."

8.5 "Easily accessible by car, said 85%."

8.5 "85% liked the proximity to sightseeing."
Room

6.9 "Rooms are ok."
Food

6.0 "Food is average."
Value for money

5.5 "Average value."

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Overall Rating

Based on 810 reviews

Service

7.8 "Good service."

8.8 "88% found the staff to be very friendly."

7.7 "77% said the reception staff was great."

8.8 "88% thought the service was very professional."
Room

7.5 "Nice rooms."

7.5 "75% said the beds were comfortable."

8.6 "86% thought rooms were spacious."

9.1 "91% thought the view was good."

9.5 "95% appreciated the modern rooms."
WiFi

7.3 "Internet works."

9.2 "92% thought it was a great value."
Cleanliness

7.2 "Good cleanliness."

9.3 "93% thought it was clean."
Comfort

7.2 "High comfort."

7.5 "75% said the beds were comfortable."

8.6 "86% thought rooms were spacious."
Location

6.9 "Location is acceptable."

6.4 "Only 64% were satisfied with the proximity to shopping."
Food

6.2 "Food is average."
Breakfast

5.3 "Breakfast is mediocre."

6.2 "Breakfast prices were ok, according to 62%."

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Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Comfortable beds"

"Clean rooms"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

10.0

review from

We arrived early on our flight and the staff had no problem checking us in way before the regular time. Very accommodating and incredibly friendly staff. Facility was clean and well maintained. We plan on staying again next time we are in Chicago

Reviewed Sep 2016
8.2

review from

Quick, safe walk to Soldier Field at night with kids. Coffee pot in closet, didn't find it until we were leaving.

Reviewed Jun 2016
8.0

review from

the staff and the room was very nice.. Having to pay to park and the restaurants were $$$$..

Reviewed Feb 2016
8.2

review from

Comfortable rooms Nice facilities Staff was not very helpful or nice Expensive Bad location Far from town

Reviewed Dec 2015
2.0

review from

Absolutely unacceptable and unsanitarity that the beds not have Duvet cover!

Reviewed Jul 2015
9.7

review from

Our room had an excellent view, guest services was extremely helpful any time we needed anything, even with the most minor of things. The hotel is within walking distance of the magnificent mile, Millenium park, Shedd aquarium, and the Field museum. The Lincoln Park zoo is only 5 miles away, so this hotel is in the perfect location. We really enjoyed the view that we had from our room, being on the upper floors lets you look over all of Chicago. The only complaint I would have wold be the cleaning of the room. We found a bottle cap just sitting on the floor near one of the chairs, and I know it wasn't ours because we are not of age to drink. The other problem was the bathroom floor. When I stepped out of the shower I stepped on the tile and there was some sticky substance all over the floor by the sink.

Reviewed May 2015
10.0

review from

Jeff helped us check in and he definetly set the tone. He was very welcoming, suggested some places to see in Chicago, and upgraded our room for our anniversary. The best customer service we have experienced in a while. The rooms were clean and comfortable. The view was amazing and it was close to a bus route. An anniversary to remember. Thanks Hyatt.

Reviewed May 2015
9.7

review from

Very clean friendly helpful staff good value Not enough resturaunt bar staff

Reviewed Apr 2015
10.0

review from

Loved everything about this hotel Nothing to dislike

Reviewed Feb 2015
9.4

review from

Beautiful shower. Clean room. Nice view. Shower head could stand to be farther out from the wall. Didnt like the fact that you had to use your room key for the elevator after 11 a.m. We al missed reading the sign and thought that 2 elevators were broken. I would change it so that the sign is in red or that the elevator door doesnt even open without a room key.

Reviewed Feb 2015
8.5

review from

Room was very modern, bathroom was cool and spotless! Perfect location for attending events at McCormick Place. Room was very quiet and comfortable. We would stay here again. Shower lacked water pressure. WIFI did not work well the whole weekend. Plan on lots of extra costs, overpriced food in the entire McCormick Place complex, parking $34/day.

Reviewed Jan 2015
6.2

review from

clean,close,pleasant staff you need- 2 x bars, 2 x rest, 2 x taxis

Reviewed Nov 2014
6.6

review from

-Handsome room, especially the bathroom. -Very good bed and linens -Very quiet room and surroundings -Complimentary Wifi - Not much nearby: at least a mile to train stop, pharmacy, coffee shops, bars restaurants, and shops. -Concierge was pretty clueless about what was cool or desirable in the greater Chicago area. - No complimentary breakfast

Reviewed Sep 2014
7.3

review from

Close to Convention center My room was next door to the laundry room-constant rumbling of the washing vibrating the wall AND the TV in the laundry room was always on high - ugh

Reviewed Jun 2014

10.0

review from

We arrived early on our flight and the staff had no problem checking us in way before the regular time. Very accommodating and incredibly friendly staff. Facility was clean and well maintained. We plan on staying again next time we are in Chicago

Reviewed Sep 2016
8.2

review from

Quick, safe walk to Soldier Field at night with kids. Coffee pot in closet, didn't find it until we were leaving.

Reviewed Jun 2016
8.0

review from

the staff and the room was very nice.. Having to pay to park and the restaurants were $$$$..

Reviewed Feb 2016
8.2

review from

Comfortable rooms Nice facilities Staff was not very helpful or nice Expensive Bad location Far from town

Reviewed Dec 2015
9.7

review from

Our room had an excellent view, guest services was extremely helpful any time we needed anything, even with the most minor of things. The hotel is within walking distance of the magnificent mile, Millenium park, Shedd aquarium, and the Field museum. The Lincoln Park zoo is only 5 miles away, so this hotel is in the perfect location. We really enjoyed the view that we had from our room, being on the upper floors lets you look over all of Chicago. The only complaint I would have wold be the cleaning of the room. We found a bottle cap just sitting on the floor near one of the chairs, and I know it wasn't ours because we are not of age to drink. The other problem was the bathroom floor. When I stepped out of the shower I stepped on the tile and there was some sticky substance all over the floor by the sink.

Reviewed May 2015
10.0

review from

Jeff helped us check in and he definetly set the tone. He was very welcoming, suggested some places to see in Chicago, and upgraded our room for our anniversary. The best customer service we have experienced in a while. The rooms were clean and comfortable. The view was amazing and it was close to a bus route. An anniversary to remember. Thanks Hyatt.

Reviewed May 2015
9.7

review from

Very clean friendly helpful staff good value Not enough resturaunt bar staff

Reviewed Apr 2015
10.0

review from

Loved everything about this hotel Nothing to dislike

Reviewed Feb 2015
9.4

review from

Beautiful shower. Clean room. Nice view. Shower head could stand to be farther out from the wall. Didnt like the fact that you had to use your room key for the elevator after 11 a.m. We al missed reading the sign and thought that 2 elevators were broken. I would change it so that the sign is in red or that the elevator door doesnt even open without a room key.

Reviewed Feb 2015
8.5

review from

Room was very modern, bathroom was cool and spotless! Perfect location for attending events at McCormick Place. Room was very quiet and comfortable. We would stay here again. Shower lacked water pressure. WIFI did not work well the whole weekend. Plan on lots of extra costs, overpriced food in the entire McCormick Place complex, parking $34/day.

Reviewed Jan 2015

6.6

review from

-Handsome room, especially the bathroom. -Very good bed and linens -Very quiet room and surroundings -Complimentary Wifi - Not much nearby: at least a mile to train stop, pharmacy, coffee shops, bars restaurants, and shops. -Concierge was pretty clueless about what was cool or desirable in the greater Chicago area. - No complimentary breakfast

Reviewed Sep 2014
7.3

review from

Close to Convention center My room was next door to the laundry room-constant rumbling of the washing vibrating the wall AND the TV in the laundry room was always on high - ugh

Reviewed Jun 2014

2.0

review from

Absolutely unacceptable and unsanitarity that the beds not have Duvet cover!

Reviewed Jul 2015
6.2

review from

clean,close,pleasant staff you need- 2 x bars, 2 x rest, 2 x taxis

Reviewed Nov 2014

Hyatt Regency Mccormick Place

$167+

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Recent Reviews