Guest reviews
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All Reviews
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Overall Rating
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9.1 "Excellent wellness & sports facilities."9.6 "
top-notch fitness area , thought 96%." 10.0 "100%loved the sauna ." -
8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 9.6 "96% said theconcierge service was amazing ." 7.1 "71% werehappy with the shuttle service ." 9.4 "Lovely bar service , according to 94%." -
7.7 "Good cleanliness."7.4 "74% said
rooms were clean ." 8.7 "87% thoughtit was clean ." -
7.5 "Nice rooms."7.4 "74% said
rooms were clean ." 7.8 "78% said thebeds were comfortable ." 8.9 "89% thought theview was good ." 8.6 "86% thoughtrooms were spacious ." 7.6 "76% liked thebig bathroom ." 9.6 "96% appreciated themodern rooms ." -
7.4 "Good location."9.0 "90%
liked the proximity to sightseeing ." 9.0 "Near to public transport , according to 90%." 7.6 "Easily accessible by car , said 76%." 7.7 "77%liked the proximity to shopping ." 10.0 "Business sites within easy reach , said 100%." 9.3 "93% thought it waseasy to get to the train station ." -
6.1 "Food is average."5.0 "
Desserts were ok , said 50%." 5.8 "58% thought thedining experience was appropriate ." -
6.1 "Internet is average."
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5.6 "Breakfast is mediocre."5.0 "
Breakfast prices were ok , according to 50%." -
4.7 "Value below average."3.0 "The
price was too high for 70%." 4.0 "60% saidbeverages were too expensive ." -
4.2 "Pool is below average."2.9 "
Dirty pool , said 71%."
Overall Rating
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." 9.7 "97% said theconcierge service was amazing ." -
8.9 "Very nice wellness & sports facilities."9.7 "
top-notch fitness area , thought 97%." -
7.7 "Good cleanliness."7.4 "74% said
rooms were clean ." 8.7 "87% thoughtit was clean ." -
7.5 "Nice rooms."8.5 "85% thought the
view was good ." 7.8 "78% said thebeds were comfortable ." 7.4 "74% saidrooms were clean ." 8.9 "89% thoughtrooms were spacious ." 7.7 "77% liked thebig bathroom ." 9.7 "97% appreciated themodern rooms ." -
6.8 "Location is acceptable."5.3 "
Average proximity to the city centre , said 53%." -
6.3 "Internet is average."
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6.0 "Food is average."
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5.9 "Breakfast is mediocre."5.5 "
Breakfast prices were ok , according to 55%." -
5.0 "Average value."5.5 "
Breakfast prices were ok , according to 55%." -
4.1 "Pool is below average."
Overall Rating
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9.2 "Excellent wellness & sports facilities."9.7 "
top-notch fitness area , thought 97%." -
8.8 "Great service."9.1 "91% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 9.7 "97% said theconcierge service was amazing ." -
7.6 "Good location."9.0 "90%
liked the proximity to sightseeing ." 7.6 "76%liked the proximity to shopping ." 9.1 "Near to public transport , according to 91%." 7.6 "Easily accessible by car , said 76%." -
7.3 "Good cleanliness."7.3 "73% said
rooms were clean ." 8.6 "86% thoughtit was clean ." -
7.2 "Nice rooms."7.3 "73% said
rooms were clean ." 8.8 "88% thought theview was good ." 7.8 "78% said thebeds were comfortable ." 8.3 "83% thoughtrooms were spacious ." -
5.8 "Food is average."
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5.8 "Internet is average."
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5.6 "Breakfast is mediocre."5.1 "
Breakfast prices were ok , according to 51%." -
4.8 "Value below average."2.9 "The
price was too high for 71%." -
4.0 "Pool is below average."2.5 "
Dirty pool , said 75%."
Overall Rating
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8.3 "Great service."7.6 "76% said the
reception staff was great ." -
7.6 "Good cleanliness."7.4 "74% said
rooms were clean ." 8.3 "83% thoughtit was clean ." -
7.1 "Good location."
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7.0 "Nice rooms."5.0 "For only 50%, the
bathroom was ok ." -
5.9 "Food is average."
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5.8 "Breakfast is mediocre."
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4.5 "Value below average."
Overall Rating
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9.2 "Excellent wellness & sports facilities."9.7 "
top-notch fitness area , thought 97%." -
8.6 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.5 "Good cleanliness."7.2 "72% said
rooms were clean ." 8.8 "88% thoughtit was clean ." -
7.5 "Nice rooms."7.9 "79% said the
beds were comfortable ." 7.2 "72% saidrooms were clean ." 8.9 "89% thought theview was good ." 8.7 "87% thoughtrooms were spacious ." -
7.4 "High comfort."7.9 "79% said the
beds were comfortable ." 8.7 "87% thoughtrooms were spacious ." -
6.8 "Location is acceptable."
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6.2 "Food is average."
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6.2 "Internet is average."
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5.6 "Breakfast is mediocre."
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4.7 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Everyone from the door man to the front desk staff were very friendly. We received exceptional service.
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9.7review from
I loved it
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9.7review from
Got a great price for an amazing room. Good on premise restaurant. Easy access just off freeway, adjacent parking (pricey). Parking should be free or subsidized for hotel guests.
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10.0review from
Room was clean and well appointed; staff were friendly; fitness center was phenomenal
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3.7review from
The price was the cheapest we could find Everything was wrong the do not disturb sign got taken off somehow and we were still in the room when they tried to clean it and the beds were too soft and caved in. The pool wasn't fun or relaxing at all and there was no hot tub. It was our honeymoon and they didn't even say congrats when we told Them that at check in. The ice machine was broken and when we asked for an extra sheet we had to call three times and it took an hour to get one. Also there needs to be a continental breakfast or at least some fruit we can grab instead of waiting in a stupid long line just to buy an apple or water. We hated it there.
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8.0review from
Fast valet , nice accommodation, not a bad location. Expensive parking.
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8.2review from
Good hotel from a dependable chain, with convenient deli and ATM inside, direct access to the convention center next door, generally helpful staff. My room was not stylish but it was spotless, comfortable and larger than I expected. Location was fine, easy to get a taxi. I did not try the restaurants or deal with parking. The hot water in my room was not dependable. The lobby of the hotel had an overpowering strong cologne smell - it was like they were going for a 'signature scent' of 'too much Axe.'
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10.0review from
We arrived early on our flight and the staff had no problem checking us in way before the regular time. Very accommodating and incredibly friendly staff. Facility was clean and well maintained. We plan on staying again next time we are in Chicago
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8.2review from
Quick, safe walk to Soldier Field at night with kids. Coffee pot in closet, didn't find it until we were leaving.
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8.0review from
the staff and the room was very nice.. Having to pay to park and the restaurants were $$$$..
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8.2review from
Comfortable rooms Nice facilities Staff was not very helpful or nice Expensive Bad location Far from town
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2.0review from
Absolutely unacceptable and unsanitarity that the beds not have Duvet cover!
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6.2review from
clean,close,pleasant staff you need- 2 x bars, 2 x rest, 2 x taxis
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6.6review from
-Handsome room, especially the bathroom. -Very good bed and linens -Very quiet room and surroundings -Complimentary Wifi - Not much nearby: at least a mile to train stop, pharmacy, coffee shops, bars restaurants, and shops. -Concierge was pretty clueless about what was cool or desirable in the greater Chicago area. - No complimentary breakfast
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7.3review from
Close to Convention center My room was next door to the laundry room-constant rumbling of the washing vibrating the wall AND the TV in the laundry room was always on high - ugh
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10.0review from
Everyone from the door man to the front desk staff were very friendly. We received exceptional service.
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9.7review from
I loved it
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9.7review from
Got a great price for an amazing room. Good on premise restaurant. Easy access just off freeway, adjacent parking (pricey). Parking should be free or subsidized for hotel guests.
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10.0review from
Room was clean and well appointed; staff were friendly; fitness center was phenomenal
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8.0review from
Fast valet , nice accommodation, not a bad location. Expensive parking.
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8.2review from
Good hotel from a dependable chain, with convenient deli and ATM inside, direct access to the convention center next door, generally helpful staff. My room was not stylish but it was spotless, comfortable and larger than I expected. Location was fine, easy to get a taxi. I did not try the restaurants or deal with parking. The hot water in my room was not dependable. The lobby of the hotel had an overpowering strong cologne smell - it was like they were going for a 'signature scent' of 'too much Axe.'
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10.0review from
We arrived early on our flight and the staff had no problem checking us in way before the regular time. Very accommodating and incredibly friendly staff. Facility was clean and well maintained. We plan on staying again next time we are in Chicago
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8.2review from
Quick, safe walk to Soldier Field at night with kids. Coffee pot in closet, didn't find it until we were leaving.
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8.0review from
the staff and the room was very nice.. Having to pay to park and the restaurants were $$$$..
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8.2review from
Comfortable rooms Nice facilities Staff was not very helpful or nice Expensive Bad location Far from town
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6.6review from
-Handsome room, especially the bathroom. -Very good bed and linens -Very quiet room and surroundings -Complimentary Wifi - Not much nearby: at least a mile to train stop, pharmacy, coffee shops, bars restaurants, and shops. -Concierge was pretty clueless about what was cool or desirable in the greater Chicago area. - No complimentary breakfast
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7.3review from
Close to Convention center My room was next door to the laundry room-constant rumbling of the washing vibrating the wall AND the TV in the laundry room was always on high - ugh
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3.7review from
The price was the cheapest we could find Everything was wrong the do not disturb sign got taken off somehow and we were still in the room when they tried to clean it and the beds were too soft and caved in. The pool wasn't fun or relaxing at all and there was no hot tub. It was our honeymoon and they didn't even say congrats when we told Them that at check in. The ice machine was broken and when we asked for an extra sheet we had to call three times and it took an hour to get one. Also there needs to be a continental breakfast or at least some fruit we can grab instead of waiting in a stupid long line just to buy an apple or water. We hated it there.
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2.0review from
Absolutely unacceptable and unsanitarity that the beds not have Duvet cover!
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6.2review from
clean,close,pleasant staff you need- 2 x bars, 2 x rest, 2 x taxis
