Great service and great location.
The staff was incredibly welcoming and friendly. We had a great stay and felt well taken care of. Rooms are well appointed, will definitely stay here again in the future!
We had no issues.
Not worth the money
Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming.
Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.
Clean hotel, great location, staff was very accommodating
Honestly, nothing comes to mind.
Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away.
The parking is expensive if you use the hotel valet. You can save about half if you book a spot at a nearby garage through spothero or another site.
Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room.
Parking added 30% to the cost of room. The cost of parking in Chicago is a major negative to doing business in the city. The restaurant attached to the hotel ran out of black tea. The waiter indicated it happens frequently. The hotel lobby had no black tea. How can you run out of black tea?
The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing.
The only problem I had with the stay is that the hotel parking lot charges $58 a night.
one of the two hotel elevators was not working... we were on the 11th floor.. it took nearly 30 minutes each time to get an elevator..the AC was not working . The room was nice and comfortable.. however the AC and the elevator really created a bit of stress for us... the cost for the weekend visit 2 nights was not acceptable given the conditions.. When I asked the front desk clerk to adjust our bill she went on about how they were working on getting the elevator repair but it was difficult on the weekend.. still no satisfaction on my end. SORELY DISAPPOINTED. Margo DOlan firstname.lastname@example.org
evening cocktail hour not too big
Good Room in a Great Location; oversold amenities
The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.
The room was advertised as having a special bathtub, a key reason we booked this room. However, the bath wasn't anything special. It was just a typical hotel short tub, not the large tub we were hoping for. I would have paid a premium for a nice tub, but there are no such things at the Monaco, so we were stuck.
The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.
We requested and were told we would be receiving a feather-free room but the room we were checked into had feather pillows and a down comforter.
Surrounded by downtown Chicago’s famed skyscrapers, Kimpton Hotel Monaco is an old hat factory turned boutique getaway. Inside, striking patterns and designer touches make for a stylish, sophisticated atmosphere, while outside, you’re near Millennium Park, award-winning theater, and shopping galore. When you’re back from exploring, luxuriate in the living room–style lobby, with art deco frescoes, a fireplace, and a nightly hosted wine hour where you can swap stories with fellow guests.
Based on 1,471 reviews
Policies vary by room type and provider.