Beautiful hotel, nice staff
4 stars
LondonHouse Chicago, Curio Collection by Hilton
Photos of LondonHouse Chicago, Curio Collection by Hilton
Overview
Blending modern luxury with simple sophistication, The LondonHouse Chicago, Curio Collection by Hilton is an excellent choice for guests who seek top-notch accommodations in the heart of Chicago.
Located in downtown Chicago, The LondonHouse Chicago is less than ten miles away from Chicago Midway Airport. Guests can take advantage of its convenient location by visiting such sites and landmarks as the Bridgehouse and Chicago River Museum, Wrigley Building, Chicago Vietnam Veterans Memorial, McCormick Tribune Freedom Museum, The Chicago Theater and the House Of Blues Chicago. Navy Pier, known for its ferris wheel that offers sweeping views over state lines, is also a popular attraction. The famed "Magnificent Mile," known for its many stores and boutiques, is also merely minutes away.
The LondonHouse Chicago is no stranger to luxurious accommodations. Its rooms and suites come fully equipped with free high-speed Wi-Fi, air-conditioning, 55-inch LED HDTVs, and high-end toiletries. It also offers accessible rooms for guests with disabilities.
Guests have at their disposal the hotel's fitness center, fitness room, and a full-service spa. The business center, complete with meeting rooms, notary public, photocopying service, complimentary printing services, and secretarial services are also available for guest usage.
For guests wishing to dine in, the Land and Lake Restaurant has a mom and pop feel to it and prides itself on serving up comforting midwestern flair. Guest can munch on small plates and indulge in cocktails at the Lobby Bar, and the Tri-Level Rooftop Bar offers bar food and cocktails on the 21st floor, 22nd floor Rooftop Bar, and the 23rd-floor Cupola.
Guests looking to experience all that Chicago has to offer while staying at elegant yet relaxing accommodations, need to look no further than the LondonHouse Chicago. With its unique style, on-site dining options, and its variety of amenities, The LondonHouse Chicago Hotel is an excellent choice.
Latest deals for LondonHouse Chicago, Curio Collection by Hilton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at LondonHouse Chicago, Curio Collection by Hilton
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
General
- Family rooms
- Slippers
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Spa
- Spa and wellness center
- Massage
- Spa
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Desk
Things to do
- Beach access
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of LondonHouse Chicago, Curio Collection by Hilton
8.9
Very good
2072 verified ratings
Wonderful
1457
Very good
262
Good
150
Okay
74
Fair
54
Mediocre
26
Poor
49
Summary of reviews
Guests say
Guests appreciated the hotel's great location and some aspects of the atmosphere, but many expressed dissatisfaction with the service, citing rude staff and long wait times. Cleanliness was also a concern, with reports of dirty bathrooms and unclean dishes. Overall, while the location and views were praised, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
96 reviews
9.7 out of 10
1 review
9.4 out of 10
25 reviews
All reviews
Really beautiful, well kept hotel in the heart of the city. Staff was great. Room was a nice size.
1. Bathroom was drafty and chilly / room 1134 2. Bed had drafty window / room 1134 3. Placement and access to Nespresso was awkward and not fully equipped The lobby area on 2nd floor was lovely, location fantastic. I would return.
Great location, impeccable rooms, good service. This is my favorite hotel in Chicago now.
Pros (+) Location was great.
Cons (-) We went to this hotel so we could have access to the rooftop lounge. They made it very hard for everyone by saying that it’s Booked all year but if you come and wait in a ridiculous line for a few hours you will get in. Are you booked or not? Another thing was the shower water that took very long to get hot.
Pros (+) Good
Cons (-) There should be a parking facility for the guest. I was paying almost the same amount for the parking what is was paying for my room.
Pros (+) Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views
Cons (-) We checked in early and dropped off our bags, no problem. Then we got the notification that our room and digital key was ready, so we made our way back. When we tried to get our bags, no one was there to talk to so we had to go to the front desk and they were going to send them up. We went upstairs with our digital key ready and it didn't work. We had to go back to the front desk, only to have the...
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Pros (+) Attention to detail was spectacular, gave over and beyond service
Pros (+) Location and friendly staff
Cons (-) Bar, location and staff
Pros (+) Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a full-service spa, a fitness center, and a variety of dining options including the Land and Lake Restaurant, the Lobby Bar, and the Tri-Level Rooftop Bar.
How is the cleanliness of the hotel?
Guests have praised the hotel's cleanliness, with many mentioning the modern facility and very clean rooms.
What can guests expect from the hotel's customer service?
Guests can expect outstanding customer service, with many reviewers highlighting the friendly and helpful staff.
Is parking readily available at the hotel?
While some guests found the on-site parking to be expensive, valet parking and private parking options are available.
When is the best time to visit the hotel?
The high season is in September, offering guests the opportunity to explore the city with ease due to the hotel's prime location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.
Take Advantage of On-Site Dining
Guests appreciated the convenience of having restaurants and bars within the hotel, especially during inclement weather. Consider dining at the on-site Land and Lake Restaurant or enjoying cocktails at the Lobby Bar.
Check for Complimentary Upgrades
Some guests reported receiving complimentary upgrades to rooms with better views. It may be worth inquiring about this possibility at the time of booking or during check-in.
Be Mindful of Noise Levels
Guests staying in rooms near the lifts noted that the noise levels could be disruptive at night. If you are sensitive to noise, consider requesting a room away from high-traffic areas.
Explore Nearby Attractions
The hotel's prime location makes it easy to explore popular attractions such as the Chicago Riverwalk, Chicago Theater, Millennium Park, and the Magnificent Mile, all within walking distance.
Consider Self-Parking
While some guests found the on-site parking expensive, others appreciated the convenience of self-parking nearby. It may be worth exploring off-site parking options for potential cost savings.
Engage with the Staff
Many guests highlighted the friendly and helpful nature of the hotel staff. Engaging with the staff, especially the concierge, can provide valuable insights and recommendations for exploring the city.
Utilize the Fitness and Spa Facilities
Guests enjoyed the hotel's fitness center and full-service spa. Take advantage of these facilities to unwind and stay active during your stay.
Be Mindful of Room Cleanliness
A few guests mentioned minor cleanliness issues such as stained or broken items in the rooms. It may be beneficial to inspect the room upon arrival and report any issues to the staff promptly.
Plan for High Season Visits
If you prefer to avoid crowds, consider visiting during the low season in February to experience the city with fewer tourists and potentially lower accommodation rates.
Location
85 East Wacker Drive, Chicago, IL 60601
What's nearby
- Michigan Avenue Bridge136 yd
- Chicago Theater347 yd
- Millennium Park0.4 mi
- Magnificent Mile0.5 mi
- Michigan Avenue0.5 mi
- Art Institute of Chicago0.6 mi
- Museum of Contemporary Art0.7 mi
- River North0.7 mi
- Chicago Board of Trade Building0.8 mi
- Willis Tower0.8 mi
- Grant Park0.9 mi
- Navy Pier1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about LondonHouse Chicago, Curio Collection by Hilton
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $290 |
Average price (weekend night) | $373 |
When to book a room at LondonHouse Chicago, Curio Collection by Hilton
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.3 mi |