Sun 5/17
-
Mon 5/18
2 guests, 1 room
Provider
Provider for Gale Chicago
Provider for Gale Chicago
Provider for Gale Chicago
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

A four-star boutique property in Chicago’s Streeterville neighborhood, the Raffaello Hotel is a good choice for leisure and business travelers alike. Next door to the John Hancock Center, 360 Chicago, Water Tower Place, and steps from the Chicago Museum of Contemporary Art, Loyola University Museum of Art and Oak Street Beach, it is also near Michigan Avenue, the Navy Pier and a long list of museums, landmarks, universities, and businesses. Visit famous restaurants, enjoy endless shopping and reach any part of the city easily from here. The Chicago O’Hare Airport is only 16 miles from the hotel.

As a luxury hotel, it has many amenities and services that include the award-winning drumBar with its rooftop setting, a comprehensive business service center, a 24-hour fitness center, a concierge desk, free Wi-Fi throughout the building, parking (for a fee), a Michelin starred restaurant, a ticketing desk, and meeting rooms.

The beautiful public spaces are reflected in the stylish and timeless décor of the rooms and suites in this hotel. Guests select from Elegant King, Elegant Double, or Grand Suite options. All are furnished with premium marble baths with signature toiletries, Egyptian cotton linens and bedding, terry robes, separate sitting areas, work desks, direct dial phones with voicemail, kitchenettes, entertainment systems, and great views. Some have mini-fridges, microwaves and beverage systems rather than kitchenettes, as well.

Whether it is a short visit to Chicago or a lengthy business trip, the world-class amenities and services of the Raffaello Hotel are tough to beat and sure to appeal to all.

8.0
Very good rating
Based on 2,930 verified guest reviews

Latest deals for Gale Chicago

Sun 5/17
-
Mon 5/18

Amenities at Gale Chicago

  • Restaurant
  • Room service
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • Express check-out
  • ATM on-site
  • Babysitting or child care

Services and conveniences

  • ATM on-site
  • Room service
  • Express check-out
  • 24hr front desk

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Restaurant
  • Refrigerator

Basics

  • Internet
  • Air-conditioned

Parking and transportation

  • Parking

Accessibility and suitability

  • Elevator

Bathroom

  • Hairdryer

Things to do

  • Bicycle rental

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Reviews of Gale Chicago

8.0
Very good
2930 verified ratings
Wonderful
1121
Very good
563
Good
615
Okay
245
Fair
210
Mediocre
76
Poor
100

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, spacious rooms, and comfortable beds. The staff was appreciated in some reviews for kindness and helpfulness, although many guests noted poor or minimal service. Cleanliness and maintenance issues were commonly mentioned as negatives, with some rooms and facilities needing improvement. Overall, the hotel is valued for its prime location and room comfort but has room for service and upkeep enhancements.
AI-Generated from customer reviews
Location10 out of 10
Room Size8 out of 10
Bed Comfort7.5 out of 10
Service1.5 out of 10
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All reviews

5.1
Fair
Suzanne, Jul 2019
Pros (+) No room service! Best thing is the vintage facade and location right off Michigan Ave
Cons (-) Service was lacking in total. Basic room service and maintenance would have changed everything. Gnats filled the bathroom!
10
Wonderful
Jen, Nov 2018
Pros (+) The rooms are larger than any other room I’ve stayed in in Chicago. Beautiful bathroom and perfect location.
10
Wonderful
Anonymous, Jul 2018
Pros (+) Very clean and accommodating. Would stay there again.
8.0
Very good
Anonymous, Apr 2018
Pros (+) large bathroom, lots of hot water, good water pressure, lots of towels (just me in a double), adequate counter space room was clean, quiet, comfortable bed, slept well :-) housekeeping did a terrific job staff was friendly and helpful basically it was hit and miss as there were some who just wanted you to go away and leave them alone!
Cons (-) dim lighting, could have been brighter or had more lights no complementary bottled water stain on carpet, wall patch work done in bathroom; neither of these bothered me but may for someone else staff was useless basically it was hit and miss as there were some who had a positive attitude and would go out of their way to help you!
8.2
Very good
Anonymous, Dec 2017
Pros (+) The location was excellent! The property was clean and the lobby renovated and nice. The Windows opened which was great because the room got very hot at night. The bed was comfortable and the rooms were modern and recently renovated
Cons (-) The room was incredibly small; the building only has one heating system and my room remained hot, so I was unable to adjust the temperature, which made sleeping extremely uncomfortable; there are no tubs, only showers; I had to walk up 3 flights of stairs to find a working ice machine; and the elevators are tiny and very slow. Also, the outer room door needs to be repainted
6.5
Okay
Anonymous, Oct 2017
Pros (+) All of the rooms are suites. There is a bar on property. Location is really convenient.
Cons (-) No early check in. Rooms are dated (especially bathrooms) and need updating. No coffee or breakfast options unless you want to buy something from the donut shop the lease lobby space to.
8.8
Very good
Anonymous, Apr 2017
Cons (-) Elevator was an issue. Very small for the size hotel.
2.0
Poor
Anonymous, Nov 2016
Pros (+) Can't say a thing.
Cons (-) I travel quite a bit every year and stay in dozens of hotels. I must say this was the worst experience at a hotel I have ever had. I would never suggest this place to anyone.
2.0
Poor
Anonymous, Oct 2016
Cons (-) This is a Kayak review- not a hotel review. I booked my travel a week in advance and with 2 days notice I received a call that I no longer had a reservation and there was nothing that could be done. It left me scrambling to find a room and I had to pay 40% more than expected because I never really had a reservation. Will never use Kayak again.
10
Wonderful
Anonymous, Oct 2016
Pros (+) Great location and value...staff was fantastic, reacted to every need we had with a positive attitude and were very timely.
Cons (-) nothing...we don't spend a lot of time in a hotel when we travel...met our needs perfectly

Location

201 East Delaware Place, Chicago, IL 60611

What's nearby

  • Museum of Contemporary Art242 yd
  • Magnificent Mile0.3 mi
  • Michigan Avenue0.3 mi
  • River North0.7 mi
  • Michigan Avenue Bridge0.7 mi
  • Chicago Theater1 mi
  • Navy Pier1.1 mi
  • Millennium Park1.1 mi
  • Art Institute of Chicago1.4 mi
  • Chicago Board of Trade Building1.6 mi
  • Willis Tower1.6 mi
  • Grant Park1.6 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Gale Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Gale Chicago

  • Where is Gale Chicago located?

    Gale Chicago is located at 201 East Delaware Place in Near North Side, 1.6 miles from the center of Chicago. Museum of Contemporary Art is the closest landmark to Gale Chicago.

  • When is check-in time and check-out time at Gale Chicago?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Gale Chicago.

  • How far is Gale Chicago from the airport?

    Gale Chicago is 10 miles from Chicago Midway.

  • How does KAYAK find such great Gale Chicago hotel deals?

    KAYAK scours the web for all room deals available at Gale Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Gale Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Gale Chicago.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.6
1.6 mi
Chicago Midway
10.0 mi