All the important features were there. I was very happy.
4 stars
21c Museum Hotel Chicago
Photos of 21c Museum Hotel Chicago
Overview
At The James Chicago Magnificent Mile, every guest receives exclusive access to numerous amenities, including complimentary breakfast, room service, laundry service, dry cleaning, and a concierge at the front desk who's prepared to provide guidance and assistance 24 hours a day, 7 days a week. Moreover, this hotel offers on-site parking so that guests can keep their vehicles on secure, private property while they're away from home. There's also a fitness center that visitors can use to exercise during their vacation. Other amenities include access to a bar, a lounge, a spa, and a beauty salon. There are meeting rooms, conference facilities, and a business center available for use as well. The staff here is multilingual and the property is completely smoke-free.
Every room in this hotel has at least one plush bed that includes soft linen and comfortable pillows. Additionally, every room has air conditioning so that each guest feels cool and comfortable during their stay. This hotel also supplies each room with a flat-screen TV that enables visitors to indulge in their favorite movies and TV shows in the comfort of their suite. Every room also has a private bathroom that's full of toiletries and conveniences.
Guests staying at The James Chicago Magnificent Mile are conveniently located next to several popular destinations. Among these beloved attractions are Magnificent Mile, Chicago Riverwalk, 360 CHICAGO, Chicago Theater, and Chicago Cultural Center. Likewise, the closest airports are Chicago Midway Airport and Chicago O'Hare International Airport, while train stations like Chicago-Union and Summit, Illinois are nearby, too.
Latest deals for 21c Museum Hotel Chicago
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at 21c Museum Hotel Chicago
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shared bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
General
- Window
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Bottle of water
- 24hr front desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Drying rack for clothing
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Things to do
- Beach access
Family friendly
- Cribs available
Fitness
- Fitness center
Spa
- Massage
Reviews of 21c Museum Hotel Chicago
8.5
Very good
1068 verified ratings
Wonderful
612
Very good
188
Good
88
Okay
49
Fair
47
Mediocre
31
Poor
53
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its proximity to shopping and downtown areas. Many mentioned the friendly staff and comfortable beds, contributing to a pleasant stay. However, several guests expressed dissatisfaction with service quality, particularly in the restaurant, and noted issues with hidden fees and room amenities.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
19 reviews
9 out of 10
1 review
9.2 out of 10
7 reviews
All reviews
The location and decorations on walls. That’s it. Nothing else.
Pros (+) Such a great visit. Welcome, helpful staff willing to do whatever they could to make my stay great. Room was very comfortable, loved the bed!
Pros (+) Loved that we could pop in and out of shops and bars and be close enough to our room to drop of bags.
Cons (-) I didn't like the parking fee and noticed it was overpriced compared to other lots in the area. The hotel should include this or offer a discount.
Pros (+) Friendly staff. Great rooms
Pros (+) The location of the James is ideal for visiting the River North area. The room is clean, reasonable size, and comfortable. The staff is friendly and helpful.
Cons (-) Even on the 17th floor, there was a lot of street noise. We could even hear the saxophone player at the corner of Rush and Ohio! We also had a charge for the room honor bar that was added to our bill even though we did not use it. Watch your receipts!
Pros (+) friendly and convenient ,
Pros (+) I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especiall...
Cons (-) Me personally, and just my opinion, we weren't too fond of the shampoo/conditioner and body wash scents.
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available at the hotel?
The hotel offers a variety of amenities including a fitness center, bar, lounge, spa, beauty salon, meeting rooms, and a business center. Additionally, guests can enjoy complimentary breakfast, room service, laundry service, and dry cleaning. The property is completely smoke-free and has multilingual staff.
What are guests saying about the hotel's location?
Guests have praised the hotel's location, mentioning its proximity to popular destinations such as Magnificent Mile, Chicago Riverwalk, 360 CHICAGO, Chicago Theater, and Chicago Cultural Center. They also appreciate the convenience of being near Chicago Midway Airport and Chicago O'Hare International Airport.
How are the beds at the hotel described?
Every room at the hotel features at least one plush bed with soft linen and comfortable pillows. Guests have positively commented on the good size of the rooms and the comfort of the beds.
What are guests saying about the cleanliness of the hotel?
Guests have consistently praised the hotel's cleanliness, with many mentioning the clean rooms and the overall cleanliness of the space. However, a few guests have mentioned concerns about slow drains in the shower and street noise on higher floors.
Is parking available at the hotel?
Yes, the hotel offers on-site parking for guests who wish to keep their vehicles on secure, private property. However, some guests have expressed concerns about the cost of parking, describing it as expensive.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests recommended requesting a room with a view for a more enjoyable stay, as it enhances the overall experience.
Consider Parking Alternatives
While the hotel offers on-site parking, some guests found it expensive and suggested exploring nearby parking options for better rates.
Explore Nearby Dining Options
Guests appreciated the hotel's proximity to various dining options, including restaurants and cafes, providing convenient choices for meals.
Noise Consideration
Some guests mentioned street noise as a potential issue, so light sleepers may want to consider higher floors or rooms away from the street.
Check for Additional Fees
Guests highlighted unexpected fees, such as a "resort fee," and suggested clarifying all potential charges before booking to avoid surprises.
Accessibility Note
The hotel is well-suited for exploring the Magnificent Mile and nearby attractions, making it a convenient choice for those interested in sightseeing and shopping.
Room Comfort and Cleanliness
Several guests praised the spacious and clean rooms, emphasizing the comfort and cleanliness as significant highlights of their stay.
Staff Friendliness
Multiple guests commended the friendly and helpful staff, particularly mentioning specific employees who provided exceptional service.
Art Gallery Experience
The hotel's art gallery was mentioned positively by guests, adding an interesting and unique aspect to the overall stay.
Consider Noise Levels
Some guests noted that the rooms were not well soundproofed, so those sensitive to noise may want to take this into account when selecting a room.
Location
55 East Ontario Street, Chicago, IL 60611
What's nearby
- Michigan Avenue251 yd
- Magnificent Mile255 yd
- Michigan Avenue Bridge0.3 mi
- Museum of Contemporary Art0.4 mi
- River North0.5 mi
- Chicago Theater0.5 mi
- Millennium Park0.7 mi
- Art Institute of Chicago0.9 mi
- Chicago Board of Trade Building1.1 mi
- Willis Tower1.1 mi
- Navy Pier1.1 mi
- Grant Park1.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about 21c Museum Hotel Chicago
Low season | November |
|---|---|
High season | September |
Average price (weeknight) | $254 |
Average price (weekend night) | $265 |
When to book a room at 21c Museum Hotel Chicago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.6 mi |