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21c Museum Hotel Chicago
4 stars

21c Museum Hotel Chicago

55 East Ontario Street, Chicago, IL 60611, United States
+1 312 660 6100

rate per night


based on 1,388 reviews

21c Museum Hotel Chicago
Thu 6/27
Fri 6/28
Room type
Nightly total
Deluxe room
Standard room
King room

About 21c Museum Hotel Chicago

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

At The James Chicago Magnificent Mile, every guest receives exclusive access to numerous amenities, including complimentary breakfast, room service, laundry service, dry cleaning, and a concierge at the front desk who's prepared to provide guidance and assistance 24 hours a day, 7 days a week. Moreover, this hotel offers on-site parking so that guests can keep their vehicles on secure, private property while they're away from home. There's also a fitness center that visitors can use to exercise during their vacation. Other amenities include access to a bar, a lounge, a spa, and a beauty salon. There are meeting rooms, conference facilities, and a business center available for use as well. The staff here is multilingual and the property is completely smoke-free.

Every room in this hotel has at least one plush bed that includes soft linen and comfortable pillows. Additionally, every room has air conditioning so that each guest feels cool and comfortable during their stay. This hotel also supplies each room with a flat-screen TV that enables visitors to indulge in their favorite movies and TV shows in the comfort of their suite. Every room also has a private bathroom that's full of toiletries and conveniences.

Guests staying at The James Chicago Magnificent Mile are conveniently located next to several popular destinations. Among these beloved attractions are Magnificent Mile, Chicago Riverwalk, 360 CHICAGO, Chicago Theater, and Chicago Cultural Center. Likewise, the closest airports are Chicago Midway Airport and Chicago O'Hare International Airport, while train stations like Chicago-Union and Summit, Illinois are nearby, too.

Photos of 21c Museum Hotel Chicago

Latest deals for 21c Museum Hotel Chicago

Thu 6/27
Fri 6/28
King room
1 king bed
1 king bed
1 king bed
Double room
bed type unknown
1 king bed
Deluxe room
2 double beds
2 queen beds
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
Luxury room
2 double beds
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at 21c Museum Hotel Chicago

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • Accessible by elevator
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Upper floors accessible by elevator

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk


  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom


  • Window
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • Storage available


  • Minibar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press
  • Drying rack for clothing


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Things to do

  • Gift shop
  • Beach access
  • Casino
  • Beauty salon
  • Ice skating


  • Massage
  • Spa
  • Sauna


  • Fax/photocopying
  • Desk

Parking and transportation

  • Parking (surcharge)

Family friendly

  • Cribs available


  • Fitness center

Reviews of 21c Museum Hotel Chicago

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Very goodBased on 1,388 verified guest reviews

Pros +
Cons -

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6.0 Okay
All the important features were there. I was very happy.
2.0 Poor
The location and decorations on walls. That’s it. Nothing else.
10.0 Wonderful
Pros:Such a great visit. Welcome, helpful staff willing to do whatever they could to make my stay great. Room was very comfortable, loved the bed!
10.0 Wonderful
Pros:Loved that we could pop in and out of shops and bars and be close enough to our room to drop of bags.
Cons:I didn't like the parking fee and noticed it was overpriced compared to other lots in the area. The hotel should include this or offer a discount.
10.0 Wonderful
Pros:Friendly staff. Great rooms
9.7 Wonderful
Pros:The location of the James is ideal for visiting the River North area. The room is clean, reasonable size, and comfortable. The staff is friendly and helpful.
Cons:Even on the 17th floor, there was a lot of street noise. We could even hear the saxophone player at the corner of Rush and Ohio! We also had a charge for the room honor bar that was added to our bill even though we did not use it. Watch your receipts!
10.0 Wonderful
Pros:friendly and convenient ,
10.0 Wonderful
Pros:I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especially liked the room my friends were staying in. They had a little movie projector room. We paid the same price but they were staying there a little bit longer than we were. But I did like their room. Staff was very friendly and informative when asked about recommendations of transportation and location of places nearby.
Cons:Me personally, and just my opinion, we weren't too fond of the shampoo/conditioner and body wash scents.
8.2 Very good
Pros:we were delightfully surprised to find that the hotel had a free "shuttle" when we were headed out for dinner. It really wasn't a shuttle …. more like a very nice, well dressed young man driving a nice sedan to our location. A great touch! The doorman was awesome as well. Very personable, approachable, and helpful.
9.3 Wonderful
Pros:The art collection was great.
Cons:The noise traveled into the rooms from the hallways. It was very easy to hear my neighbors going in & out of their rooms in the morning.


55 East Ontario Street, Chicago, IL 60611

What's nearby

  • Magnificent Mile255 yd
  • Chicago Riverwalk0.4 mi
  • 360 CHICAGO0.4 mi
  • Chicago Theater0.5 mi
  • Chicago Cultural Center0.6 mi
  • Millennium Park0.7 mi
  • Cloud Gate0.7 mi
  • Chicago Lakefront Trail0.9 mi
  • Art Institute of Chicago0.9 mi
  • Symphony Center1 mi
  • Willis Tower1.1 mi
  • Navy Pier1.1 mi



Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Essential information about 21c Museum Hotel Chicago

Low season


High season


Average price (weeknight)


Average price (weekend night)

Cheapest month to stay with an average 49% drop in price.
Most expensive month to stay with an average 25% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at 21c Museum Hotel Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at 21c Museum Hotel Chicago

  • If you’re after a cheap room at 21c Museum Hotel Chicago, then you should consider staying during the low season. The cheapest deals can generally be found in February and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at 21c Museum Hotel Chicago, plan to stay on a Saturday or Wednesday. The most expensive day is usually Monday.
  • The cheapest price a room at 21c Museum Hotel Chicago was booked for on KAYAK in the last 2 weeks was $126, while the most expensive was $577.
  • How long should you stay at 21c Museum Hotel Chicago? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at 21c Museum Hotel Chicago

  • Where is 21c Museum Hotel Chicago located?

    21c Museum Hotel Chicago is located at 55 East Ontario Street in Near North Side, 1.2 miles from the center of Chicago. Magnificent Mile is the closest landmark to 21c Museum Hotel Chicago.

  • When is check-in time and check-out time at 21c Museum Hotel Chicago?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at 21c Museum Hotel Chicago.

  • Does 21c Museum Hotel Chicago offer free Wi-Fi?

    Yes, 21c Museum Hotel Chicago offers free Wi-Fi.

  • How far is 21c Museum Hotel Chicago from the airport?

    21c Museum Hotel Chicago is 9.4 miles from Chicago Midway.

  • How does KAYAK find such great 21c Museum Hotel Chicago hotel deals?

    KAYAK scours the web for all room deals available at 21c Museum Hotel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at 21c Museum Hotel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for 21c Museum Hotel Chicago.

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Good to know

Value for money


Distance to city center

1.2 mi

Nearest Airport

Chicago Midway

Distance to airport

9.6 mi