Check in. Took way too long.
4 stars
Chicago Marriott Downtown Magnificent Mile
Photos of Chicago Marriott Downtown Magnificent Mile
Overview
Chicago Marriot Downtown Magnificent Mile is a high-end smoke-free hotel that offers modern accommodation for guests. It features 1200 rooms spread over 46 floors. Each room is outfitted with chic furnishing, air conditioning, modern technology, HD TVs, premium channels, free Wi-Fi, sleek bathrooms and an expansive work area. Upgraded suites offer added living space, future-forward décor, and scenic downtown views.
In addition to a continental breakfast buffet, the hotel offers several on-site dining options. Visitors can grab a quick snack or artisanal items at Rush Street Pantry, while Harvest offers contemporary and classic American meals prepared with farm fresh ingredients. Reviver provides a spot for elevated bites, contemporary cocktails, beer, and wine. The hotel is also situated close to several nearby dining options, including Doughnut Vault, Gus’s Famous Fried Chicken, and French Market.
Hotel amenities include a rooftop terrace, business center, and a 24-hour front desk. The hotel also offers more than three dozen meeting room with over 60,000 sq ft of conference space. In addition, it boasts an expansive, 9,000 sq ft hotel gym featuring modern equipment and digital fitness classes.
Set within a 20-minute drive from Midway International Airport (30 minutes from Chicago Executive Airport), Chicago Marriot Downtown provides a convenient option or business travelers. It’s also located close to several local attractions. It’s roughly five minutes from the Chicago Water Tower and an 11-minute walk from Navy Pier. It’s also situated within a 30-minute walk from the Alder Planetarium and Astronomy Museum and the Field Museum of Natural History.
Latest deals for Chicago Marriott Downtown Magnificent Mile
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Chicago Marriott Downtown Magnificent Mile
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Fishing
- Cycling
- Cooking classes
- Mini-golf
- Bowling
- Hiking
- Ice skating
General
- Executive lounge access
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Valet parking
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Squash
Spa
- Sauna
Reviews of Chicago Marriott Downtown Magnificent Mile
8.2
Very good
1327 verified ratings
Wonderful
667
Very good
220
Good
175
Okay
77
Fair
87
Mediocre
43
Poor
58
Summary of reviews
Guests say
Guests praised the hotel's excellent location and friendly staff, making it a popular choice for visitors. However, there were notable complaints about cleanliness, particularly regarding rooms not being properly cleaned before check-in. Some guests also found the service to be impersonal and the amenities lacking, leading to a mixed overall experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
710 reviews
8.4 out of 10
216 reviews
9 out of 10
11 reviews
8.3 out of 10
13 reviews
All reviews
Pros (+) Good location
Cons (-) Room not clean. Shower terrible.
Pros (+) Location was great. Rooms comfortable
Pros (+) Great location and room quality.
Cons (-) Very busy lobby.
Pros (+) Location , location and location
Cons (-) Extremely crowded and very noisy ( possibly because NHL draft weekend) - it was almost like a busy fish market with so many people crammed in the lobby.. we had hard time navigating through the crowd to reach elevators on both days. Parking is another pain we had to deal with - primarily because of location . Amenities in the room are nothing to boast - but very comfortable bed ( typical Marriott)...
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Cons (-) Please get Keurig coffee pots in each room
Pros (+) This hotel is exactly what you'd expect from a stay in Downtown Chicago. Imposing structure, bustling atmosphere, and lofty prices. The central location couldn't be beat and the view provides you a look at the city no matter which direction you face. Room was clean and modern. After some initial difficulties, a new room was provided and sorted out with a credit to be used with breakfast (delicious...
Cons (-) The price for staying directly on the Magnificent Mile shouldn't be surprising. The lobby was constantly occupied and persistently loud, which also is indicative of a stay in Chicago. The initial room assignment seemed to belong to another individual as there appeared to be clothing in the closet and a suitcase laid out when the door upon a very brief inspection from the cracked door. After inform...
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Cons (-) Full size mattresses sold as queen size
Pros (+) Great newly updated rooms and incredible gym that puts many Health Clubs to shame.
Cons (-) Room Svc leaves a bit to be desired but luckily they're located in great proximity to many great restaurants.
Pros (+) Location and decent sized, clean rooms. We booked day of stay and got a good rate. I would actually rate it a 3.5, but I didn't have that option.
Cons (-) Extremely uncomfortable, stiff sheets.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a continental breakfast buffet and several on-site dining options, including Rush Street Pantry for quick snacks, Harvest for contemporary American meals, and Reviver for elevated bites and cocktails. Additionally, there are several nearby dining options such as Doughnut Vault, Gus’s Famous Fried Chicken, and French Market.
Are there any concerns about noise at the hotel?
Some guests mentioned that street noise was noticeable until late at night. However, the hotel's location and amenities make it a convenient choice for visitors looking to explore the nearby attractions and dining options.
What are the parking options at the hotel?
The hotel offers both self-parking and valet parking. However, some guests found the parking fees to be expensive. It's important to consider this aspect when planning your stay.
How are the hotel's cleanliness and customer service?
Guests have praised the hotel for being super clean and having friendly staff. However, some guests have expressed concerns about the cleanliness of the rooms and mentioned that most of the staff were unresponsive. It's important to keep these aspects in mind when considering your stay.
What are the best times to visit the hotel?
The hotel is conveniently located close to several local attractions and dining options, making it an ideal choice for visitors looking to explore the area. However, it's important to note that the hotel experiences high season in June and low season in December.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that street noise was noticeable until late at night. If you're sensitive to noise, consider requesting a room on a higher floor or away from the street.
Take Advantage of the Location
The hotel's central location makes it convenient for accessing nearby attractions, dining options, and events. Guests appreciated being within walking distance of the Italian Consulate, Lollapalooza festival, and various food places.
Be Mindful of Additional Fees
Some guests found the resort fee and parking charges to be high. Consider factoring in these additional costs when planning your stay.
Check Room Amenities
While some guests praised the cleanliness and comfort of the rooms, others found the amenities to be lacking, such as the absence of basic toiletries and the need for room updates. It may be helpful to inquire about specific room features before booking.
Explore On-Site Dining Options
The hotel offers various dining options, including Rush Street Pantry, Harvest, and Reviver. Guests appreciated the contemporary and classic American meals at Harvest and the convenience of on-site dining.
Utilize the Hotel Gym
The expansive 9,000 sq ft gym with modern equipment and digital fitness classes received positive feedback from guests. Consider taking advantage of this amenity during your stay.
Consider Parking Alternatives
Some guests found the valet parking to be time-consuming and expensive. Exploring nearby parking alternatives or public transportation options could be beneficial.
Be Aware of Service Limitations
A few guests experienced issues with housekeeping and valet car retrieval. It may be helpful to manage expectations regarding these services during your stay.
Engage with Friendly Staff
While some guests encountered unresponsive or rude staff members, others highlighted the friendly and helpful nature of certain hotel employees. Engaging with staff members like Devin at check-in could enhance your overall experience.
Location
540 North Michigan Avenue, Chicago, IL 60611
What's nearby
- Magnificent Mile335 yd
- Michigan Avenue337 yd
- Michigan Avenue Bridge407 yd
- Museum of Contemporary Art0.4 mi
- Chicago Theater0.5 mi
- River North0.6 mi
- Millennium Park0.6 mi
- Art Institute of Chicago0.9 mi
- Navy Pier1.1 mi
- Chicago Board of Trade Building1.1 mi
- Willis Tower1.1 mi
- Grant Park1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Chicago Marriott Downtown Magnificent Mile
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $464 |
Average price (weekend night) | $544 |
When to book a room at Chicago Marriott Downtown Magnificent Mile
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7.4 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 9.6 mi |
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