Overview

Swissotel Chicago

323 East Wacker Drive, Chicago, IL 60601, United States
+1 312 565 0565

$199+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 2,389 reviews
See all reviews

Review highlights

  • 8.9
  • 8.9
  • 6.4
  • 6.3

Good to know

  • Clean rooms
  • Friendly service
  • Great view
  • Wonderful sightseeing

Nearby

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    About

    Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 2,389 reviews
    • 8.9 "Very nice wellness & sports facilities."
    • 8.9 "Location is great."
    • 8.3 "Great service."
    • 7.7 "Nice rooms."
    • 7.5 "Good cleanliness."
    • 6.4 "Pool is mediocre."
    • 6.3 "Food is average."
    • 5.7 "Breakfast is mediocre."
    • 4.0 "Value below average."
    • 3.4 "Internet is poor."
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    Overall Rating

    8.5 Excellent
    Based on 1,051 reviews
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "For only 50%, the bathroom was ok."
    • 6.0 "Pool is mediocre."
    • 5.9 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
    • 5.3 "Breakfast is mediocre."
    • 3.3 "Value below average."
      3.3 "67% thought it was overpriced."
      1.8 "The price was too high for 82%."
    • 2.6 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      1.3 "87% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 740 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.1 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 7.4 "Nice rooms."
      9.8 "98% thought the view was good."
      7.1 "71% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
      7.2 "72% liked the big bathroom."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.9 "Pool is mediocre."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Food is average."
    • 3.7 "Value below average."
      4.0 "60% thought it was overpriced."
      1.3 "The price was too high for 87%."
      2.8 "72% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      4.0 "60% thought it was overpriced."
      1.3 "87% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 382 reviews
    • 8.9 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.6 "Good cleanliness."
      8.9 "89% thought it was clean."
    • 7.5 "Nice rooms."
      9.4 "94% thought the view was good."
      7.2 "72% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 6.1 "Food is average."
    • 5.7 "Breakfast is mediocre."
    • 3.9 "Value below average."
      4.4 "56% thought it was overpriced."
    • 3.9 "Internet is poor."
      4.4 "56% thought it was overpriced."
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    Overall Rating

    8.5 Excellent
    Based on 215 reviews
    • 9.1 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.5 "Location is great."
    • 8.0 "Comfort level is high."
      7.8 "78% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
      7.8 "78% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      7.3 "73% said rooms were clean."
    • 6.6 "Bar is ok."
    • 6.2 "Pool is mediocre."
    • 6.2 "Food is average."
    • 3.8 "Value below average."
      3.8 "62% thought it was overpriced."
      1.3 "The price was too high for 87%."
    • 3.1 "Disappointing internet connection."
      3.8 "62% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great view"
    "Wonderful sightseeing"
    data provided by TrustYou

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