TownePlace Suites by Marriott Ontario Chino Hills

The hotel offers a complimentary breakfast with a delicious array of foods, perfect for a hotel breakfast experience.

Some guests mentioned that the hotel is too close to the freeway, which may impact noise levels in certain areas.

Guests have consistently praised the hotel for being very clean and well taken care of, providing a comfortable and spotless environment.

The hotel provides a bowling alley, an outdoor pool, and a fitness center, offering a range of activities for guests to enjoy during their stay.

Guests have highlighted the super helpful and friendly staff, who go above and beyond to ensure a pleasant and welcoming experience for all visitors.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the hotel is close to the freeway, which may result in some noise disturbances. Light sleepers may want to request a room away from the freeway side.

A guest had a negative experience with a staff member during breakfast. It may be helpful to be mindful of potential interactions during meal times.

While many guests praised the cleanliness, a few mentioned issues with room cleanliness. It might be beneficial to double-check the room's cleanliness upon arrival and promptly address any concerns with the staff.

Some guests reported issues with room availability and receiving a different room than reserved. It could be helpful to confirm room availability and preferences during the check-in process.

Guests staying on the first floor mentioned hearing traffic and lobby noise. Requesting a room away from high-traffic areas might be beneficial for those sensitive to noise.

Some guests encountered maintenance issues, such as problems with water temperature in the showers. It may be helpful to promptly report any maintenance issues for resolution.

Many guests appreciated the proximity to restaurants and stores. Exploring the nearby eateries and coffee shops is recommended for a convenient dining experience.

A guest experienced a discrepancy between the reserved room and the actual room provided. Verifying reservation details and room allocation during check-in could help avoid such issues.

Guests traveling with pets should inquire about the hotel's pet policy and associated charges to ensure a smooth check-in process.