Pros (+) Breakfast was excellent
Cons (-) Cannot think of anything
3 stars
TownePlace Suites by Marriott Ontario Chino Hills
15881 Pomona Rincon Road, Chino Hills, CA 91709, United States
Chino Hills, CA
See location+1 909 479 8100Photos of TownePlace Suites by Marriott Ontario Chino Hills
Overview
This comfortable hotel in Chino Hills offers free Wi-Fi, as well as a bowling alley and an outdoor pool. It also provides a concierge, a lift and a 24-hour business centre.
TownePlace Suites by Marriott Ontario Chino Hills offers rooms equipped with a dishwasher, a refrigerator and a microwave, plus all the essentials to ensure an enjoyable stay.
John Wayne Airport is a 75-minute drive from TownePlace Suites by Marriott Ontario Chino Hills. Guests can also visit Honda Center.
Latest deals for TownePlace Suites by Marriott Ontario Chino Hills
Amenities at TownePlace Suites by Marriott Ontario Chino Hills
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Ice maker
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Key access
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Dining room
- Snack bar
- Dining table
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Pool
- Heated pool
- Outdoor pool
- Pool towels
Parking and transportation
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Golf
Health and safety
- Cleaning products
Fitness
- Fitness center
Reviews of TownePlace Suites by Marriott Ontario Chino Hills
8.3
Very good
143 verified ratings
Wonderful
92
Very good
20
Good
9
Okay
7
Fair
2
Mediocre
5
Poor
8
Summary of reviews
Guests say
Overall, guests enjoyed the hotel's location and found it convenient with nearby restaurants and coffee shops. However, many expressed dissatisfaction with the service, particularly at the front desk, where staff were perceived as unhelpful and dismissive. Cleanliness was also a concern, with reports of unclean linens and inadequate room cleaning during longer stays. Despite these issues, some guests appreciated the amenities and the overall experience, especially during family visits.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
106 reviews
8.5 out of 10
6 reviews
8.5 out of 10
2 reviews
9.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast options?
The hotel offers a complimentary breakfast with a delicious array of foods, perfect for a hotel breakfast experience.
Are there any concerns about noise levels at the hotel?
Some guests mentioned that the hotel is too close to the freeway, which may impact noise levels in certain areas.
How would you describe the cleanliness of the hotel?
Guests have consistently praised the hotel for being very clean and well taken care of, providing a comfortable and spotless environment.
What are the unique amenities offered by the hotel?
The hotel provides a bowling alley, an outdoor pool, and a fitness center, offering a range of activities for guests to enjoy during their stay.
Is the hotel staff accommodating and friendly?
Guests have highlighted the super helpful and friendly staff, who go above and beyond to ensure a pleasant and welcoming experience for all visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that the hotel is close to the freeway, which may result in some noise disturbances. Light sleepers may want to request a room away from the freeway side.
Check Breakfast Staff Interaction
A guest had a negative experience with a staff member during breakfast. It may be helpful to be mindful of potential interactions during meal times.
Verify Room Cleanliness
While many guests praised the cleanliness, a few mentioned issues with room cleanliness. It might be beneficial to double-check the room's cleanliness upon arrival and promptly address any concerns with the staff.
Inquire About Room Availability
Some guests reported issues with room availability and receiving a different room than reserved. It could be helpful to confirm room availability and preferences during the check-in process.
Consider Noise Levels
Guests staying on the first floor mentioned hearing traffic and lobby noise. Requesting a room away from high-traffic areas might be beneficial for those sensitive to noise.
Address Room Maintenance
Some guests encountered maintenance issues, such as problems with water temperature in the showers. It may be helpful to promptly report any maintenance issues for resolution.
Explore Nearby Dining Options
Many guests appreciated the proximity to restaurants and stores. Exploring the nearby eateries and coffee shops is recommended for a convenient dining experience.
Confirm Reservation Details
A guest experienced a discrepancy between the reserved room and the actual room provided. Verifying reservation details and room allocation during check-in could help avoid such issues.
Consider Pet Policy
Guests traveling with pets should inquire about the hotel's pet policy and associated charges to ensure a smooth check-in process.
Location
15881 Pomona Rincon Road, Chino Hills, CA 91709
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about TownePlace Suites by Marriott Ontario Chino Hills
Low season | February |
|---|---|
High season | March |
Average price (weeknight) | $154 |
Average price (weekend night) | $185 |
When to book a room at TownePlace Suites by Marriott Ontario Chino Hills
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at TownePlace Suites by Marriott Ontario Chino Hills
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See most recommended stays in Chino HillsGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | Ontario |
Distance to airport | 8.2 mi |
Everything you need to know for your stay in Chino Hills
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