Would you like to save as your currency permanently or for this visit only?
When i arrived to the hotel to check in, the hotel rooms were mostly empty. despite this, they checked me in a room with a terrible location, i had to walk to another wing, take a bridge then an elevator to ground level, to find myself in a room right by the ramp of the parking. I was extremely disappointed that they gave me such a room only because i have booked online, it was too late to cancel.
there was an extra charge on the net price given by the website.
The view from the Delux Rooms.
Great location for skiing in the winter. Really good Italian restaurant inside the hotel. The hotel is not a relaxing spa holiday in the summer due to maintenance work and a lack of seperate space for children to play. The level of service is not what you would expect from a European 5 star hotel
I liked the hotel a lot,one of the best and i hope i will get a better rate next time. There was no view from my room plus there was 2 beds put together not 1 queen or king bed.
The hotel is nice, rooms too unless it is with a view or a balcony... This is our third time in this hotel but our first time during summer. Food and service were disappointing (pool side), cold and waited too much. The standard room was not great nor its location...
the hotel looks very old need to renuation
i liked nothing but the area around.. i didnt like the hotel, it was much less than expected...noway it is a five star hotel !!!
Staff tried hard to sort out the problems 25-30 mins outside the city centre. Too far. $30 USD in a taxi everytime you wanted to go to the centre of Beirut. Very old furniture and decor in the hotel. Not modernised. Some of the rooms are only partly decorated with recent plaster work still not painted etc
Very quite hotel and pleasant weather atmosphere No
i liked the good service that includes reception, room service, taxi, cleanliness of the room. winter blankets needs to be washed.walls and bathrooms "especially bath tob"needs renuvation.
The hotel was cetral to towm. It was average. The hotel was old and there was a sewage smell coming from the bathroom.
it is good and very clean the porne chanal on tv with no code and the bathrooms have too much noise
nice fire place in the rooms
Express check-in, Excellent heating system Very small room: we got the "studio" option; I think the announced 33m2 counts the terrace and maybe even staircase! In general: poor service and very basic facilities do not reflect the star rating at all..
i liked the calmeness of the area, the room was nice cozy but the resort still needs some work to finish the restaurant and some more entertainments tools.
place is smooothly and very silent... it's a nice place.
I liked the most at this hotel the warmth and the decoration I did not like that there is no 24 hrs service. The night shift staff are always sleeping
I like the countryside ennviromant Do not pay the hotel until you decide to check out... I paid them 7 days and i decided to more to anthor area and the woner was angry and i told him that he has no rights to force me to stay the whole period..... and i fight with them and finally unfortunatly they did forced me to stay.... so, I suggest that you pay them only if you decided to check out that's all
the chimney and its heat the sofa that come a double bed
a nearby restaurant The Chimney
The hotel is excelent and the room is design for 5 start hotel. I like the berkefast. The hote is located in very quit area
Very clean and comfortable hotel No
The location is great and the staff were really welcoming. The breakfast was really bad, the electricity did cut off once when we where there, I don't think this hotel should be classified as 4 points but I am sure if they try a little more it could be one of the most popular and great hotels in lebanon specially the mountain side.
Clean, big room Very far from Beirut so the price is quiet high for its location