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The hotel is nice, rooms too unless it is with a view or a balcony... This is our third time in this hotel but our first time during summer. Food and service were disappointing (pool side), cold and waited too much. The standard room was not great nor its location...
Great location for skiing in the winter. Really good Italian restaurant inside the hotel. The hotel is not a relaxing spa holiday in the summer due to maintenance work and a lack of seperate space for children to play. The level of service is not what you would expect from a European 5 star hotel
there was an extra charge on the net price given by the website.
the hotel looks very old need to renuation
When i arrived to the hotel to check in, the hotel rooms were mostly empty. despite this, they checked me in a room with a terrible location, i had to walk to another wing, take a bridge then an elevator to ground level, to find myself in a room right by the ramp of the parking. I was extremely disappointed that they gave me such a room only because i have booked online, it was too late to cancel.
I liked the hotel a lot,one of the best and i hope i will get a better rate next time. There was no view from my room plus there was 2 beds put together not 1 queen or king bed.
The view from the Delux Rooms.
i liked the good service that includes reception, room service, taxi, cleanliness of the room. winter blankets needs to be washed.walls and bathrooms "especially bath tob"needs renuvation.
The hotel was cetral to towm. It was average. The hotel was old and there was a sewage smell coming from the bathroom.
Staff tried hard to sort out the problems 25-30 mins outside the city centre. Too far. $30 USD in a taxi everytime you wanted to go to the centre of Beirut. Very old furniture and decor in the hotel. Not modernised. Some of the rooms are only partly decorated with recent plaster work still not painted etc
Very quite hotel and pleasant weather atmosphere No
i liked nothing but the area around.. i didnt like the hotel, it was much less than expected...noway it is a five star hotel !!!
a nearby restaurant The Chimney
place is smooothly and very silent... it's a nice place.
I like the countryside ennviromant Do not pay the hotel until you decide to check out... I paid them 7 days and i decided to more to anthor area and the woner was angry and i told him that he has no rights to force me to stay the whole period..... and i fight with them and finally unfortunatly they did forced me to stay.... so, I suggest that you pay them only if you decided to check out that's all
nice fire place in the rooms
i liked the calmeness of the area, the room was nice cozy but the resort still needs some work to finish the restaurant and some more entertainments tools.
the chimney and its heat the sofa that come a double bed
I liked the most at this hotel the warmth and the decoration I did not like that there is no 24 hrs service. The night shift staff are always sleeping
Express check-in, Excellent heating system Very small room: we got the "studio" option; I think the announced 33m2 counts the terrace and maybe even staircase! In general: poor service and very basic facilities do not reflect the star rating at all..
it is good and very clean the porne chanal on tv with no code and the bathrooms have too much noise
Clean, big room Very far from Beirut so the price is quiet high for its location
Very clean and comfortable hotel No
The location is great and the staff were really welcoming. The breakfast was really bad, the electricity did cut off once when we where there, I don't think this hotel should be classified as 4 points but I am sure if they try a little more it could be one of the most popular and great hotels in lebanon specially the mountain side.
The hotel is excelent and the room is design for 5 start hotel. I like the berkefast. The hote is located in very quit area
The hotel is decent and it's too bad it's being well maintained or renovated. It's worth it! Yes, the ambiance is family oriented and the breakfast is one of the most amazing one I have ever had. Pure lebanese rich delicious breakfast.
nothig there you like it i stay for 1 night they charge me for 500 $ wich for 3 night . bad bad location very boor . Alguenq accommodation in a very bad, dirt everywhere, handling by staff is very bad
booked double room for me my wife and 2 kids , declared age in my booking and type of room , when i checked in lady at front desk declared that she has not received any notification about by kids being on booking and pushed me to get a suite which is 50% more expensive that my original booking.
The view Everything else. Very dirty. Very bad service. No maintenance. Old and not well maintained. It doesn't deserve more than one third of the price. Very poor quality hotel
The buffet food was very basic, but with good taste. No information pack in the room about the area or hotel facilities, meal times, etc
I have called and e-mailed the hotel to arrange a pick up car or bus from the airport and I received the conformation via e-mail including the price. We arrived to the airport at the time was given ((there was no car or bus))
Nothing,Itis small,Old and not worth the money I paid for as above