Would you like to save as your currency permanently or for this visit only?
The room I booked was not clean. The cleaning person was cleaning it while I was checking in. She didn't change the bed sheet, she was not even clean the bed since I found a lot of hair on the bed and on the pillow sheet. One of the body towel was dirty, it has few black spots on it so I just threw it on the floor to let them know in the morning to wash that towel.
My room door would not lock in the morning, I was in a hurry to get to a funeral. I complained to the manager and he made me pack up and move out of the room. He said he would have a room for me when I got back from the funeral, I went to the funeral and when I got back I was given another room. However, the room had not been cleaned from the previous customers. Dirty sheets, towels etc., I had to wait till someone could come clean before I could unpack. Totally terrible and I can't believe that they charged me full price and not offered anything for all this trouble.
Location Check in was 3 hrs late, the guy at the desk was beyond rude and had no idea what he was doing. Our first room was filthy and the heater didnt work, it was an ice box. When we called the front desk he said it would take 20 minutes to warm up and refusedto give us another rooom. When an hour went by my hhusband went to the front desk bc after calling them again and the guy hung up on him we were furious. He ended up giving us another room. It was smaller and just as unclean. I will never go back norrrecommend it.pay the extra 10bucks and stay at the bbeautiful red roof inn next door. Totally worth it!!!
Everything. There were drug paraphernalia in the room, including a pot pipe.
Absolutely nothing!!! Smelled terrible. (so bad you can't sleep) Loud noises at night. Hot water took 15 minutes to heat up. Had to check in behind a bullet proof window for the security of the "concierge" Hair in the sink (not mine).
Don't know< I never made it to the room. Even though I reserved the room online with a credit card, when I got there they told me they couldn't process my reservation due to their credit card machine being out of order and I could only pay cash. So I walked out the door and stayed at Red Roof Inn next door, I suggest you do the same.
Convenience to airport. Pleasant surroundings. Nothing.
That's what we call spent money for nothing it's a horrible night seems a 1900 building very old and dirty
Clean room No elevator room on third floor donuts were Continental breakfast
The veiw How I asked for early check in told it was a $20 fee .. Check in is at 3pm I asked for 9 am and was ok'd by front desk in advanced .. Got down at 730 am (it's a 5 hour drive) so ya we were beat .. Front desk told us they wouldn't have anything for a couple hours .. Fine .. They allowed us to enjoy breakfast and 1030 I again asked for early check in as we wanted to nap before our day we had planned .. Still no room so we found something to do in the area .. At 1230 we went back and asked for a room still nothing .. Luckily we are pretty laid back people so with out a fuss we went and got ready and brushed out teeth in the truck .. Not ideal being as tired as we were coming from mass . But we made the most of it and enjoyed the Philadelphia zoo .. And finally at 430 we got a room several hours past was told we could check in .. Customer service was extremely poor you could tell know one really cared at all seeing how every time (3-4) I went to the front desk they took my number and said they would call me when the room was ready .. Needless to say I never even got a call so rude. And room service people were everywhere and said 11am was check out ..ridiculous I wouldn't stay again
Cleanliness of rooms and facility
Excellent value. Friendly staff. Most of facility is closed for renovations. Used by airline personnel for overnight stays. Regular shuttle bus to nearby airport and easy access from airport to downtown Philadelphia. No food outlets within walking distance, although snacks from on-site vending machines are available during renovation. Renovation will not be completed until well into 2011.
I was woken up by loud yelling multiple times every night...
Room was clean and comfortable. Staff was friendly and helpful. Due to renovations being made, it was a little confusing finding the hotel office. Worth the trouble, though.
Did a good job with the renovation. It is much better than similar hotels in the se price range. Breakfast can be better
Staff was welcoming and nice, room was clean and very spacious. It was the cheapest hotel in the Mount Laurel area and I was very happy with the outcome. I would not think twice to choose Super8 again if I ever had to be near the Philly area.
Friendly staff. Comfortable bed excellent Wifi reception Shower head was crooked, so I had to shower "against the wall". Breakfast was very basic. Not a major big deal.
Super 8 is an economical franchise, and I stay at several in the country. Never been discouraged. Get what you [pay for.
Very rude staff calling guest vulgar names downright just nasty people dont stay here. Staff dirty rooms uncomfortable beds would rather stay in a refridgerator box in an alley before staying here
NOTHING! DISGUSTING!!! BEWARE...DO NOT STAY HERE!!!
Nothing! WORST hotel I have ever stayed in EVER. Should be rated as 1/2 star at most never a 2 star. Carpets filthy w 1 stain after another. Furnishings severely dilapidated. Afraid to sleep in stained beds, all 3 slept on top 'cleanest' bed fully clothed.
I really liked the kitchen accommodation. there were squatters sleeping on the second floor. I literally didn't want to carry my wallet and found myself unnerved BC the elevator never worked at night. The maintenance man walked in on me sleeping. Had no ac ALL weekend. Was not offered anther RM.
I left the room one hour later because I couldn't sleep due to the mildew smell ! End up going to emergency room with a respiratory issues but there were nobody in the office and I did my check in didn't even when inside the room and arrived back at 11 pm Dirty
The only thing I liked was that the staff was willing to give me a refund so that I could find another hotel. I did not want my children to sleep there. Very Disappointing experience - the room was dingy and old, reeked of smoke and had an ashtray (despite being repeatedly told it was non-smoking). Table hadn't been cleaned, no fridge as promised, no remote for TV. It's a live-in type hotel. Did not stay.
The worst experience as far as my experience with hotels
1st room I was put in was under construction. 2nd room smelled horrible, and was dirty but at 5 am I chose to stay until checkout. We won't be going back no matter the savings.
Location The only thing good thing was parking and location, the room was disgusting, felt more like we were staying in a dungeon
Nothing.. It was the worst hotel I've ever been to. The bathrooms were not clean. The room in general was not clean. The wash clothes and towels had stains on them and the sink was dirty.
The person at the front office was very friendly; great attitude They need to focus more attention on cleaning; low budget does not mean that cleaning shouldn't be paramount
fridge and microwave old and carpet wasn't clean, it needs upgrade
One of the cheaper ones close to Philly. Would not stay again. Not even the right size sheets for the king bed. Toilet felt like it would break when I sat on it.
Nothing Room dirty, not safe environment, not breskfast, right next to a busy road so it is noisy. Far from the city.