Sterling Hotel and Suites

We had a leak in the kitchen area and the bath tub could use some work

Full kitchen was nice if we needed to stay longer. Apartments converted into hotel. Pool was clean. Hot tub was just warm, mold on ceiling, bad urine smell in room, no sheets or blankets or pillows for the pull out bed.

For the money, you can't get a better room, with as much space. The bath area is really private, set in the back of the room, not by the front door as per usual. Everything seemed faily clean. THe bed was not the newest but was comfortable. The common area for breakfast was very nice and attractive. WE didn't use the pool. In general the place is not being maintained. The entrance to our room was unsightly and falling apart. A bit scary actually. There is no attempt at landscaping anything. The bathroom floor was coming up where the shower water had seeped underneath. There was a spider on one of the pillows when we were getting ready for bed.

We really like the location and it really fits our shopping needs in the Des Moines, IA area. We stay at this location several times each year, actually every time we stay overnight in the Des Moines area. We were very disappointed with the aging condition of our room and the lack of upkeep of the property. Not only do we enjoyed staying at this location, but also at other Midwest USA locations. We were really shocked at the condition of our room!!!

It was easy to get to. You get what you pay for and I don't think I paid for house keeping because it was non existent. The toilet was stained brown, the bottom of the tub was dirty (I took a shower wearing flip flops), the floors were sticky, and the bed had a dip in the center. I had to stay here for 5 days and I would come back at the end of the work day with hair all over the bath counter, in the soap dish and in the tub. I was so grossed out that I bought my own cleaner with bleach and cleaned the room myself. It was the kind of place that I didn't want to tell the front desk because who knew what they would do to my things while I was gone. Can't say I took advantage of the breakfast that was included because if the room was any indication of what was coming out of the kitchen, I wasn't taking any chances. One good thing is that it is freeway close.... And you know that because you can hear it through the walls. Sorry, but if my company trys to puts me up there again, I'll pass and get a room somewhere else on my own dime. There are plenty other options in the area.

The rooms were setup very nice and cozy . The staff was more than happy to help us with anything we needed and very friendly When we walked in the room and it had been cleaned but the trash had not been removed. They were quick about fixing the situation. The rooms could use some up keep