Pros (+) I would like more lighting in the room, but other than that it wasn't too bad.
3 stars
Comfort Suites Southpark
931 South Avenue, Colonial Heights, VA 23834, United States
Colonial Heights, VA
See location+1 804 520 8900Photos of Comfort Suites Southpark
Overview
This comfortable hotel in Colonial Heights provides free Wi-Fi, as well as a heated pool and a Jacuzzi. It features a gym, as well as a sun deck, a lake and a 24-hour reception.
The hotel has 91 rooms and has been recently refurbished. In fine weather, an outdoor terrace provides a nice spot to relax.
Rooms at Comfort Suites Southpark are comfortable and provide a refrigerator, cable/satellite channels and a microwave.
Richmond International Airport is within a half an hour drive of Comfort Suites Southpark, as are Hotel Richmond, Virginia Museum of Fine Arts and Virginia Commonwealth University. Guests can also discover Virginia State Capitol.
Latest deals for Comfort Suites Southpark
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Comfort Suites Southpark
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
General
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Pool and spa
- Hot tub
Outdoor
- Grill
Laundry
- Iron and ironing board
Things to do
- Board games/puzzles
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites Southpark
7.3
Good
550 verified ratings
Wonderful
230
Very good
69
Good
79
Okay
39
Fair
53
Mediocre
23
Poor
57
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with cleanliness and service, noting filthy conditions, poor customer service, and maintenance issues. However, some appreciated the location and spacious rooms, with a few positive mentions of the breakfast and friendly staff.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.3 out of 10
467 reviews
7.5 out of 10
44 reviews
9 out of 10
4 reviews
7.8 out of 10
3 reviews
All reviews
Pros (+) The staff was pleasant and the made to order omelets at breakfast were excellent.
Cons (-) The shower curtain rod was pulling away from the wall causing the curtain to continuously slide open while showering. There was rust on almost anything made of metal in the bathroom. The sink was blocked up making it difficult to shave without the sink overflowing.
Pros (+) Got in late Sunday evening. Lady at check-in was very helpful. Got us in quick. Pretty good location from what I could tell. Breakfast looked better than most even though we didn't eat it. Rooms were clean.. Really can't say anything negative about it.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Comfort Suites Southpark?
The breakfast at Comfort Suites Southpark includes a variety of options such as waffles, bagels, cake, yogurt, fruit, potato and bacon, boiled eggs, scrambled eggs, and cereal.
Is parking available at Comfort Suites Southpark?
Yes, Comfort Suites Southpark offers free parking for guests.
How are the beds at Comfort Suites Southpark?
Guests have described the beds at Comfort Suites Southpark as very comfortable.
What are the common areas like at Comfort Suites Southpark?
The common areas at Comfort Suites Southpark are described as beautiful, clean, and friendly by guests.
When is the best time to visit Comfort Suites Southpark?
The high season at Comfort Suites Southpark is in March, while the low season is in December.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is the low season. This could provide a more relaxed experience.
Check Nearby Attractions
The hotel's proximity to attractions like Keystone Tractor Works and Southpark Mall makes it convenient for leisure activities and shopping.
Request for Room Upgrades
Some guests suggested requesting a room upgrade to ensure a more modern and updated accommodation, as a few mentioned that the hotel is outdated.
Verify Amenities' Availability
Before booking, it's advisable to confirm the availability of amenities like the pool and jacuzzi, as a few guests were disappointed due to their closure.
Ensure Cleanliness Standards
While many guests praised the cleanliness, some mentioned issues such as a dirty room upon arrival and a burnt smell in the microwave. It's recommended to verify the cleanliness standards before booking.
Consider Parking Constraints
Several guests noted limited parking, so if you're traveling by car, it's advisable to consider this aspect and plan accordingly.
Be Mindful of Noise Levels
A few guests mentioned thin walls and noise disturbances. If you're sensitive to noise, it might be helpful to inquire about quieter room options.
Check for Renovation Updates
As the hotel is mentioned to be in the process of renovating a building next to the hotel, it's advisable to check for any potential inconvenience due to ongoing construction.
Verify Special Requests
If you have specific requirements such as extra towels or a balcony room, it's recommended to confirm the availability of these requests before arrival to avoid any disappointments.
Location
931 South Avenue, Colonial Heights, VA 23834
What's nearby
- Keystone Tractor Works0.3 mi
- Southpark Mall0.8 mi
- Violet Bank Museum0.8 mi
- Oak Hill Building1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Southpark
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $129 |
Average price (weekend night) | $150 |
When to book a room at Comfort Suites Southpark
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Closest
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See most recommended stays in Colonial HeightsGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 18.4 mi |
Everything you need to know for your stay in Colonial Heights
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