Rent a Lexus in Columbus

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Useful Info

Avis

5.4

Fair

Read 6 reviews

Cleanliness

5.4

Comfort

5.4

Pick-up/Drop-off

5.4

Value for money

5.4

One location in Columbus

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Locations in Columbus

3250 W Britt David Road, #112

+1 706 322 2539

Monday	09:00 - 21:30
Tuesday	09:00 - 21:30
Wednesday	09:00 - 21:30
Thursday	09:00 - 21:30
Friday	09:00 - 21:30
Saturday	09:00 - 21:30
Sunday	09:00 - 21:30

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Reviews

2.0 Poor

Anonymous, Mar 2021

Cons:

Everything could've been better. They made me wait hours on a reservation rental! They rented my sports utility and gave me a mini car for the same price. They charged my credit card more than once , taking over$300 for a1 Day rental! Now I'm fighting fort my money back. Worse experience Ever!!! Run Run Run, I left Enterprise but may return seeing that They aren't so bad now after comparing.

2.0 Poor

Anonymous, Jan 2021

Pros:

The staff was TRASH! Careless attitudes and busy in personal phones. I had to return my rental because the oil light came on. No one apologized for holding me up, I was an hour late for an important appointment and they didn’t care, I will never rent from Avis again. Their staff needs more customer service training. A simple “I’m sorry for your inconvenience” would’ve went a long way!

Hertz

4.5

Mediocre

Read 4 reviews

Cleanliness

5.0

Comfort

6.5

Pick-up/Drop-off

4.5

Value for money

4.5

2 locations in Columbus

Show locations

Locations in Columbus

3250 W Britt David Rd Ste 110

+1 706 324 2725

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 21:30

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3732 Woodruff Road

+1 762 744 9121

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 21:30

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Filters

Reviews

4.0 Mediocre

Anonymous, May 2021

Pros:

There was a vehicle for me to use.

Cons:

The reservation although confirmed, was not ready. Staff at pickup were rude and short because my pickup was scheduled for 6pm, and they were ready to leave for the day at 6pm. I was told there was no vehicle like the one I had reserved, but they were willing to place me in a sedan. They handed the keys over, told me the total charge without explaining the break down and sent me on a hunt for the vehicle. It took me 10 minutes to find it only to see that the cleanliness sticker had been left torn from the previous rental trip. The car was not cleaned and it did not have a full tank of gas. There was no use going back to the counter since the staff was out the door before I could collect my baggage and follow. The drop off was smoother although I wasn't able to really talk to anyone about my concerns for billing. They had me drive up and leave the vehicle in a return line.

2.0 Poor

carol, Mar 2021

Pros:

The vehicle was fine.

Cons:

I dropped the car off on the day it was due. I went inside and handed the keys to the attendant. After three days I started getting calls that my vehicle was overdue and I needed to return it. I was on vacation and was on the phone for a long time. I was informed it would be taken care of. The calls continued for 3 days. I called the company several times during my VACATION. After asking for a supervisor and telling them I was tired of being harassed, the calls finally stopped.

11 travelers who rented a car in Columbus gave the car agency they used an average rating of 5.1