Pros: Enjoyed the relatively close location, the amount of parking available, the vehicle itself(Suburban) provided all the roominess that I had hoped it would.
Sep 24 2016
Pros: The staff was very friendly and professional. During a hectic morning and busy office, I did not see any of them stress out. They apologized to everyone and did the best they could. Great multi-taskers. Especially Pierre he was very attentive to customers waiting and pleasant to talk to on the phone. The car was comfortable and very clean and got a fair (not excellent) rate for a week. I always rent from a competitor but this time enterprise beat the price so I decided to go with you. I am used to an automatic upgrade but was still satisfied with rental.
Cons: Wait time for pick up and drop off was longer than I like however they did the best they could.
I do feel that if the marketing aspect of Enterprise is " We will pick you up" you need to include only if your within "?" miles. I live less than 5 miles away and was out of pick up range which unless there is an enterprise like Walgreens on every corner, that is misleading marketing.
Sep 25 2016
Cons: Closed on Sundays.
Jan 9 2017
Fast process, no hassle, easy return
Pros: Very professional staff.
Oct 19 2016
Pros: William (Willie)was awesome!
Aug 29 2016
Pros: Service was good.
Cons: They have limited cars. I didn't get the size as advertised. Looks like classification of the car size was not universal to force the customers to upgrade the size.