Overview

Best Western Heritage Inn

4600 Clayton Road, Concord, CA 94521-7644, United States
+1 925 686 4466

$97+

Overall guest ratings

7.8/10 Good
Based on 370 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.8
  • 6.7

Good to know

  • Spacious rooms

Nearby

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    About

    Welcome to the Best Western Heritage Inn! Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it's the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you're here for a golf getaway or you're taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. Located between San Francisco and Napa, downtown Concord offers a wide variety of authentic cuisines from Italian to Mexican, Japanese to American and more. Military families who stay with us especially enjoy the many choices there's sure to be something for everyone. Whether you're here for business with the refineries or on location with construction companies, our Concord hotel makes business travel a little easier and much more enjoyable. The nearby Concord Pavilion is the hot spot for concerts and events year-round. Find out what's happening while you're in town and you're guaranteed to be in for a real treat. The charm of the town gives it a homey feel that embraces every traveler. Whether you'll be here for a night or a season, you deserve to be treated like part of the family. Reserve your upcoming stay at the Best Western Heritage Inn today!

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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Spa
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Tennis
    • Fitness center
    • Business center
    • Laundry facilities
    • Sauna
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 370 reviews
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.1 "Terrific location."
      10.0 "Great parking, according to 100%."
    • 8.8 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% were happy with the room service."
    • 7.8 "Good pool."
    • 6.7 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.6 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.3 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.8 "Only 68% said rooms were clean enough."
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    Overall Rating

    8.1 Excellent
    Based on 173 reviews
    • 9.6 "Excellent value."
    • 9.1 "Terrific location."
    • 8.7 "Breakfast is good."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.2 "Pool is good."
    • 5.8 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.6 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.7 "Only 67% said rooms were clean enough."
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    Overall Rating

    7.3 Good
    Based on 111 reviews
    • 9.2 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 8.6 "Great service."
    • 8.1 "Pool is good."
    • 7.0 "Good cleanliness."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 5.1 "Vibe was decent."
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    Overall Rating

    7.3 Good
    Based on 85 reviews
    • 8.8 "Location is great."
    • 8.8 "Breakfast is good."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 5.9 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.5 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.8 "Only 68% said rooms were clean enough."
    • 4.2 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    concord
    best western
    free breakfast
    spacious room
    hotel close to the freeway
    non-smoking room
    room was clean
    friendly staff
    whirlpool tub
    stale smoke
    good breakfast
    non-smoking room was available
    food and not fast
    slow to drain
    phone work
    deposit at check
    bed spreads
    old and the fixtures
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