Overview

Best Western Heritage Inn

4600 Clayton Road, Concord, CA 94521-7644, United States
+1 925 686 4466

$92+

Overall guest ratings

7.5/10 Good
Based on 352 reviews

Review highlights

  • 9.8
  • 9.0
  • 8.9
  • 5.8

Good to know

  • Spacious rooms

Nearby

    Show all

    About

    Welcome to the Best Western Heritage Inn! Close proximity to East Bay and Walnut Creek make our Concord hotel popular with all types of travelers, from families on vacations to those on romantic escapes. Mt. Diablo is also close to Concord, CA and a favorite for outdoor enthusiasts. However, it's the superior customer service at our property that really shines. The staff makes you feel at home, and with restaurants within walking distance, relaxation comes easily. We care and listen to all of our guests, and are happy to provide recommendations on things to do, places to visit and the best dining options. Whether you're here for a golf getaway or you're taking the whole family to Waterworld, staying at the right Concord, CA hotel can make all the difference. Festivals abound year-round from Oktoberfest in the autumn to the many wine festivals nearby. Take one of the tours or ask a helpful staff member about the must-try wineries. Located between San Francisco and Napa, downtown Concord offers a wide variety of authentic cuisines from Italian to Mexican, Japanese to American and more. Military families who stay with us especially enjoy the many choices there's sure to be something for everyone. Whether you're here for business with the refineries or on location with construction companies, our Concord hotel makes business travel a little easier and much more enjoyable. The nearby Concord Pavilion is the hot spot for concerts and events year-round. Find out what's happening while you're in town and you're guaranteed to be in for a real treat. The charm of the town gives it a homey feel that embraces every traveler. Whether you'll be here for a night or a season, you deserve to be treated like part of the family. Reserve your upcoming stay at the Best Western Heritage Inn today!

    Less More
    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Spa
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Laundry facilities
    • Sauna
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 352 reviews
    • 9.8 "Excellent pool."
    • 9.0 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.9 "Location is great."
      10.0 "Great parking, according to 100%."
    • 8.1 "Great service."
      8.1 "81% said the reception staff was great."
      10.0 "100% were happy with the room service."
    • 6.6 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.8 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 3.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 176 reviews
    • 9.8 "Excellent pool."
    • 9.4 "Excellent value."
    • 9.0 "Terrific location."
    • 8.6 "Breakfast is good."
    • 8.3 "Great service."
    • 6.4 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.6 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 102 reviews
    • 9.8 "Excellent pool."
    • 9.1 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.7 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.5 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 73 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
    • 8.1 "Great service."
    • 6.8 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.9 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 5.5 "Average amenities."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    concord
    best western
    room was spacious
    hotel close to the freeway
    free breakfast
    non smoking room
    staff was very helpful
    spacious room
    friendly staff
    whirlpool tub
    disappointed in our priceline
    non-smoking room was available
    room was available
    phone work
    deposit at check
    convenient to the bus

    Photos
    Map

    Map

    Close