8.0 ExcellentJun 23 2020
The staff was helpful and accommodating. The car was comfortable and efficient.Condition on the car upon pickup could have use a let more detailed cleaning. Dusty in areas, crumbs from prior use and even a few used napkins left in side doors.
6.8 GoodJun 23 2020
Price for vehicle
9.6 ExcellentJun 9 2020
The overall process was excellent. Staff, Company and company to customer was excellent.Not sure what features were available in Jeep model. - We were 7000+ feet on climb which our SUV handled well. When it came to steep decline (coming down the mountain), the button to turn on decline going 5 mph feature was disabled. My concern on steep decline from 7000+ feet was a concern if I would burn the braking system. Not sure if this is a feature that needs to be purchased, but at the same time there was a risk. Overall: Great SUV and would recommend to others.
10.0 ExcellentJun 11 2019
Everything went very smoothly both when we picked up our car and dropped it back
3.2 MediocreApr 17 2017
Can RentalWe rented the van to fit 13 people during the stay in San Francisco and we did fit.The van was dirty and had a cigarette smell. We had a hard time seating on dirty seats.
10.0 ExcellentMar 28 2017
It was a very nice experience overall
10.0 ExcellentFeb 19 2017
AMAZING!!!best rental service I received!!nothing. everything was perfect! ..................
8.0 ExcellentJan 4 2017
Fantastic Enterprise staff in Concord, CAThe staff was professional and friendly throughout the rental process during the Christmas New YEars holiday rush for cars! Despite the unavailability of the Minivan I reserved and a two hr wait, Concord Enterprise staff found me a car at different Enterprise (a Tahoe instead of a minivan) and gave me upgrade for same price and a 10% discount for our wait.The minivan I had reserved at a specific time was not available when I arrived which resulted in a 2 hr delay on our planned travel to TAhoe. And I got a different car--a Tahoe-- but at the same price. Granted it was the holiday season.
6.8 GoodOct 23 2016
The car wasn't ready and I have to wait to much. For what they charged me the car was to small.
10.0 ExcellentOct 22 2016
A godsend!I'm 21 years old and when my radiator abruptly cracked midweek, I panicked -- I had no feasible means of transit to get to school and work. They rent to people under 25 for a very minor fee! I was shocked by how little I had to pay, and they made every step of the process painless. I had such a fantastic experience with them: they were trustworthy, listened to me, and tried to save my money (he was straight-up about how much additional services would cost and did not try to sell anything to me). He even marked the quarter-tank of gas left in the tank as "empty" on the paperwork so I wouldn't have to spend money to refill it. PHENOMENAL experience and I don't know what I would have done without them!