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Concord car rental reviews and directory
From $38/day
Rated #1
Budget
Best Rated
9.6 Excellent (2 reviews)
2 locations in Concord
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Budget reviews
Car rental locations
Budget
Locations in Concord
1001 Sunvalley Boulevard
+1 925 609 9109
2654 North Main Street
+1 925 938 5805
All Budget reviews
Budget reviews in Concord
From $35/day
Rated #2
Avis
Cheapest deal
7.6 Good (5 reviews)
1 location in Concord
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Avis reviews
Car rental locations
Avis
Locations in Concord
1001 Sunvalley Boulevard
+1 925 798 2847
All Avis reviews
Avis reviews in Concord
Recent Reviews
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car was clean
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9.6
Pros: Nice check in Clerk though very busy. I got a great price and was lucky to get an upgrade to a brand new Volkswagen. Amazing price from Amazon and Avis. The clerk says Avis has their own insurance for $11 which would be easier if you had a problem because they will say they take care of instead of going through a third-party
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8.4
Avis Concord
Pros: The car was nice and clean, drove well.
Cons: The fee for 25 years old or under rental but I understand it.
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2.0
Pros: I had the available to have a car but that is it.
Cons: The care rented was a Truck that was burning oil it smelled horrible the tires were old. As we did the drop off we had to go up stairs because we rented the car from Concord with a drop off at SFO airport paperwork was not done correctly for that and I paid way too much money for this car I am extremely disappointed. Plus I took the $30 insurance coverage. I actually drove to San Fran parked the car at my son's and took uber around because the smell was bad. I am a travel agent from OKT --33644332 I would appreciate some type of compinsation in this matter .Plus the fact that your counter help seem some what displaced in providing information. Thank you kindly.
review from
From $51/day
Rated #3
Enterprise
Most popular
7.3 Good (8 reviews)
3 locations in Concord
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Enterprise reviews
Car rental locations
Enterprise
Locations in Concord
1235 Concord Ave
+1 925 685 3900
2550 Monument Blvd
+1 925 688 8900
2679 N Main St
+1 925 210 9550
All Enterprise reviews
Enterprise reviews in Concord
Recent Reviews
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- Neutral
- Negative
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5.2
Got the car I needed, eventually - for a lot more money than expected
Pros: The car I did get was in good quality and shape.
Cons: Needed a car for 6 people. Based on the website I chose the right car and was happy with the proposed price. When I got to the store they told me that they did not have the car size I needed (6 people and that the website was wrong). Had to upgrade to a mini van for alot more money. As I was paying at the shop was not able to get any discounts. Felt a little like a bait and switch tactic to me. If the car is not available the website should not say so.
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2.0
Pros: Car was not available. We needed 4 wheel drive and they only had 2 wheel drive. So total waste of time.
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4.8
Pros: having key drop option is nice
Cons: Mirage has poor handling and the car rattled when it's above 80ml/hr. They wouldn't come pick me up even though it's a 8 minutes drive from them. They said it's not in their district. That should have been made clear when booking that i needed to arrange my own transportation there.
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8.8
Enterprise is awesome
Pros: The people who work here are beyond accommodating and awesome
Cons: Gas mileage on the titan sucks
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6.8
Pros: the price and the car
Cons: very confusing to do online, they tell you one thing, send you a confirmation something absolutely different, then when you arrive at Enterprise, again totally different when signing papers. this survey says it all, I rented and reserved rental through HOT WIRE and KAYAK sends the survey, What was the additional Insurance you SOLD me KNOWING full well Enterprise does not honor.
review from
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2.0
Refused car after I confirmed EXACTLY what I needed to bring
Pros: Nothing
Cons: The whole experience especially the smart mouth who "helped" me! Very rude and condescending! Treated me like I was an idiot
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7.2
Pros: Concord Desk staff were very helpful and friendly. car was an upgrade to a Dodge Charger,
Cons: Daily Ptice was not competitive and too k advantage my immediate need for a car. Walnut Creek LocATION DID NOT OFFER TO HELP LOCATE A CAR WHEN THEY HAD NONE IN INVENTORY EXPECTED UNTIL LATE AFTERNOON. Car was delivered wet and dripping especially the windows. I had to srnd it back delaying my departure. plastic quart bottle with sour milk left on left rear floor of the car.
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6.4
Pros: The windshield was covered in something that made it hard to see out of when it was sunny and there was no windshield washer fluid. Made it unsafe to drive until I could find a gas station to clean it.
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3.2
Can Rental
Pros: We rented the van to fit 13 people during the stay in San Francisco and we did fit.
Cons: The van was dirty and had a cigarette smell. We had a hard time seating on dirty seats.
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10.0
AMAZING!!!
Pros: best rental service I received!!
Cons: nothing. everything was perfect! ..................
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8.0
Fantastic Enterprise staff in Concord, CA
Pros: The staff was professional and friendly throughout the rental process during the Christmas New YEars holiday rush for cars! Despite the unavailability of the Minivan I reserved and a two hr wait, Concord Enterprise staff found me a car at different Enterprise (a Tahoe instead of a minivan) and gave me upgrade for same price and a 10% discount for our wait.
Cons: The minivan I had reserved at a specific time was not available when I arrived which resulted in a 2 hr delay on our planned travel to TAhoe. And I got a different car--a Tahoe-- but at the same price. Granted it was the holiday season.
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6.8
Cons: The car wasn't ready and I have to wait to much. For what they charged me the car was to small.
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6.8
Pros: the price and the car
Cons: very confusing to do online, they tell you one thing, send you a confirmation something absolutely different, then when you arrive at Enterprise, again totally different when signing papers. this survey says it all, I rented and reserved rental through HOT WIRE and KAYAK sends the survey, What was the additional Insurance you SOLD me KNOWING full well Enterprise does not honor.
review from
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7.2
Pros: Concord Desk staff were very helpful and friendly. car was an upgrade to a Dodge Charger,
Cons: Daily Ptice was not competitive and too k advantage my immediate need for a car. Walnut Creek LocATION DID NOT OFFER TO HELP LOCATE A CAR WHEN THEY HAD NONE IN INVENTORY EXPECTED UNTIL LATE AFTERNOON. Car was delivered wet and dripping especially the windows. I had to srnd it back delaying my departure. plastic quart bottle with sour milk left on left rear floor of the car.
review from
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8.0
Fantastic Enterprise staff in Concord, CA
Pros: The staff was professional and friendly throughout the rental process during the Christmas New YEars holiday rush for cars! Despite the unavailability of the Minivan I reserved and a two hr wait, Concord Enterprise staff found me a car at different Enterprise (a Tahoe instead of a minivan) and gave me upgrade for same price and a 10% discount for our wait.
Cons: The minivan I had reserved at a specific time was not available when I arrived which resulted in a 2 hr delay on our planned travel to TAhoe. And I got a different car--a Tahoe-- but at the same price. Granted it was the holiday season.
review from
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6.8
Cons: The car wasn't ready and I have to wait to much. For what they charged me the car was to small.
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5.2
Got the car I needed, eventually - for a lot more money than expected
Pros: The car I did get was in good quality and shape.
Cons: Needed a car for 6 people. Based on the website I chose the right car and was happy with the proposed price. When I got to the store they told me that they did not have the car size I needed (6 people and that the website was wrong). Had to upgrade to a mini van for alot more money. As I was paying at the shop was not able to get any discounts. Felt a little like a bait and switch tactic to me. If the car is not available the website should not say so.
review from
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2.0
Pros: Car was not available. We needed 4 wheel drive and they only had 2 wheel drive. So total waste of time.
review from
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4.8
Pros: having key drop option is nice
Cons: Mirage has poor handling and the car rattled when it's above 80ml/hr. They wouldn't come pick me up even though it's a 8 minutes drive from them. They said it's not in their district. That should have been made clear when booking that i needed to arrange my own transportation there.
review from
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2.0
Refused car after I confirmed EXACTLY what I needed to bring
Pros: Nothing
Cons: The whole experience especially the smart mouth who "helped" me! Very rude and condescending! Treated me like I was an idiot
review from
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6.4
Pros: The windshield was covered in something that made it hard to see out of when it was sunny and there was no windshield washer fluid. Made it unsafe to drive until I could find a gas station to clean it.
review from
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3.2
Can Rental
Pros: We rented the van to fit 13 people during the stay in San Francisco and we did fit.
Cons: The van was dirty and had a cigarette smell. We had a hard time seating on dirty seats.
review from
From $37/day
Rated #4
Hertz
6.6 Good (23 reviews)
4 locations in Concord
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Hertz reviews
Car rental locations
Hertz
Locations in Concord
145 John Glen Dr
+1 925 969 0069
145 John Glenn Drive
+1 925 691 0104
2491 Monument Blvd
+1 925 969 0069
520 Contra Costa Blvd
+1 925 691 0178
All Hertz reviews
Hertz reviews in Concord
Recent Reviews
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Find reviews that mention:
customer service
car available
airport location
friendly staff
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2.0
DO NOT BOOK THROUGH THIRD PARTY
Pros: Nothing
Cons: Because it was a third party rental, there was no guarantee that for anything apparently. We showed up to Hertz to find out the office was closed for the entire weekend and we were left stranded without a car. Our reservation was allowed to be made for a time when it wasn’t physically possible to get a car. We had to pay triple at the only other rental place at the airport.
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4.0
Premium Brand...Bargin Basement Service
Pros: Car was clean
Cons: 1- didn’t have a car for me that I had ordered said ‘have to call the other locations... what the? Made no attempt to give us a discount on another type of car 2-Sevice person didn’t look up from her screen to address me, didn’t get up from her chair and only smiled and got up when she started telling me how to fill out the Herz survey. Recommending I give her a 10
review from
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9.2
Pros: Signed up for a full car for the week. when I went to drive away I had noticed a stale cigarette smell. Mentioned it to the check out receptionist and without hesitation offered the next car available which happened to be the Nissan Rogue compact SUV, for the same price! Huge upgrade, no hassle!
Cons: My first conversation on the phone carried a tone of disinterest as if they could care less if I rented from them or not. Didn't set my expectations too high, however, once I came in their demeanor was much more professional. Must have been a bad day or moment!
review from
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9.6
Did Not Use Pickup/Dropoff
Pros: Very Easy and Quick Checkin / Checkout Process.
Cons: Wish there were cheaper options. $129; 3.5 Days...The per day amount for the lowest class of car seems high to me.
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10.0
5 stars!
Pros: Easy process! Good customer service. Ask for Brittney.
review from
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8.8
Hertz On Monument Near Costco...
Pros: Jasmine was very nice and helpful with the car selection. Would consider renting again from this location based solely on the friendliness of the staff.
Cons: Wait was significant due to call volume and number of clients ahead of me. My car was on empty not full. Must trust Hertz to correct the billing appropriately.
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5.2
Rental Location did not have vehicle that was booked for
Pros: - quick solution turnover
Cons: - didnt have vehicle to something that was booked earlier? this seems weird - car was not ready - car needed to be cleaned first - slow - fuel was not full even though I was told it was full -.-
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10.0
Great customer service
Pros: Great customer service and personnel at office
review from
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2.0
Pros: Nothing
Cons: Got to the lot at 7.30 for pickup and the did not have a car available. The sent to ubet across town to anothef hertz lot for my car. 2 hr later. Never again with hertz. No appology
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3.6
Pros: friendly staff
Cons: gave me a beat up car and the car took forever to pickup. they didn't have any available at the time i was there.
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4.0
Pros: The customer service rep at the MEdford airport was very nice.
Cons: The Concord office had the worst customer service I have ever experienced renting a car. I waited over 1/2 hour for a representative, the two women there were extremely slow and NOT focused on helping the customers. The car was not ready. It was a terrible experience.
review from
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2.0
Reservation Confirmed but location closed
Pros: Nothing
Cons: Received a reservation confirmation, drove to the concord location, and a sign was on the door that they were closed for holiday. Very poor.
review from
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9.2
Pros: Signed up for a full car for the week. when I went to drive away I had noticed a stale cigarette smell. Mentioned it to the check out receptionist and without hesitation offered the next car available which happened to be the Nissan Rogue compact SUV, for the same price! Huge upgrade, no hassle!
Cons: My first conversation on the phone carried a tone of disinterest as if they could care less if I rented from them or not. Didn't set my expectations too high, however, once I came in their demeanor was much more professional. Must have been a bad day or moment!
review from
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9.6
Did Not Use Pickup/Dropoff
Pros: Very Easy and Quick Checkin / Checkout Process.
Cons: Wish there were cheaper options. $129; 3.5 Days...The per day amount for the lowest class of car seems high to me.
review from
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10.0
5 stars!
Pros: Easy process! Good customer service. Ask for Brittney.
review from
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8.8
Hertz On Monument Near Costco...
Pros: Jasmine was very nice and helpful with the car selection. Would consider renting again from this location based solely on the friendliness of the staff.
Cons: Wait was significant due to call volume and number of clients ahead of me. My car was on empty not full. Must trust Hertz to correct the billing appropriately.
review from
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10.0
Great customer service
Pros: Great customer service and personnel at office
review from
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2.0
DO NOT BOOK THROUGH THIRD PARTY
Pros: Nothing
Cons: Because it was a third party rental, there was no guarantee that for anything apparently. We showed up to Hertz to find out the office was closed for the entire weekend and we were left stranded without a car. Our reservation was allowed to be made for a time when it wasn’t physically possible to get a car. We had to pay triple at the only other rental place at the airport.
review from
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4.0
Premium Brand...Bargin Basement Service
Pros: Car was clean
Cons: 1- didn’t have a car for me that I had ordered said ‘have to call the other locations... what the? Made no attempt to give us a discount on another type of car 2-Sevice person didn’t look up from her screen to address me, didn’t get up from her chair and only smiled and got up when she started telling me how to fill out the Herz survey. Recommending I give her a 10
review from
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5.2
Rental Location did not have vehicle that was booked for
Pros: - quick solution turnover
Cons: - didnt have vehicle to something that was booked earlier? this seems weird - car was not ready - car needed to be cleaned first - slow - fuel was not full even though I was told it was full -.-
review from
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2.0
Pros: Nothing
Cons: Got to the lot at 7.30 for pickup and the did not have a car available. The sent to ubet across town to anothef hertz lot for my car. 2 hr later. Never again with hertz. No appology
review from
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3.6
Pros: friendly staff
Cons: gave me a beat up car and the car took forever to pickup. they didn't have any available at the time i was there.
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4.0
Pros: The customer service rep at the MEdford airport was very nice.
Cons: The Concord office had the worst customer service I have ever experienced renting a car. I waited over 1/2 hour for a representative, the two women there were extremely slow and NOT focused on helping the customers. The car was not ready. It was a terrible experience.
review from
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2.0
Reservation Confirmed but location closed
Pros: Nothing
Cons: Received a reservation confirmation, drove to the concord location, and a sign was on the door that they were closed for holiday. Very poor.
review from
Car Rental Locations in Concord
Good to Know
| Most Popular Agency | Enterprise |
| Most Popular Car Type | Intermediate |
| Average price | $55/day |
| Good deal | $39/day |
FAQs About Renting a Car in Concord
How much does it cost to rent a car in Concord?
On average a rental car in Concord costs $55 per day.
What is the most popular rental car in Concord?
Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type in Concord.
What is the cheapest car rental company in Concord?
In the past 72 hours, the cheapest rental cars were found at Enterprise ($22/day), Fox ($30/day) and Hertz ($31/day).
Which car rental companies are at the airport: San Francisco Airport (SFO)?
Car rental companies onsite at San Francisco Airport include Fox, Hertz, Sixt, Thrifty, Budget, Enterprise, Alamo, Dollar, Avis and TravelCar.
Which car rental companies will pick you up at the airport: San Francisco Airport (SFO)?
Car rental companies that offer shuttle or pick-up services from San Francisco Airport to off-airport locations include Fox, Hertz, Sixt, Thrifty, Budget, Enterprise, Alamo, Dollar, Avis, and TravelCar.
What is the cheapest rental car location in Concord?
In the last 72 hours the cheapest rental car price was found at Enterprise 165 98th Ave 94603-1003 (19 miles from city center).
How can I find car rentals near me in Concord?
Take a look at our extensive car rental location map to find the best rental cars near you.
