Costa Mesa Motels

The room was quoted for a good price for the area We purchased a Queen room on line and the manager/owner put us in a room with a double bed. When we brought this to his attention he said he was sold out -- take it or leave it. Later I heard another clerk offer a two double bed room to a new customer (so the manager/owner lied to us prior, as well as trying to sneak us into a lower level/ smaller room than we paid for) Ultimately, he unhappily moved us to the larger room when we found out the truth. Also, our room was right on Newport Bld. and very exposed to loud cars and a drunk guy that wandered off the street and knocked on our door - which we didn't answer.

Bed was new rooms were remodeled

The rooms were just okay... It's simply a renovated Ramada Inn. The shower head is on the ceiling... With that said if your hair is straighten or you're African-American and not necessarily inclined to get ur hair wet this is not the hotel for u. It's impossible to shower in an overhead shower without getting hair wet while wearing those cheap transparent shower caps. The front desk clerk didn't seem to understand my issue... Perhaps because she wore long curly hair... I assume that's why she didn't empathize

It was modern in decoration Smelled, tv didnt work, toilet broke and leaked all over the bathroom

My room was very dark and dingy

Goo customer service Wss a none smoking area and it smelled like smoke, towels horrible, rough and hard. Not enough parking area. Too expensive for the horrible hotel

Great customer service Lots of hair underneath bed and on floor

The location was good and the room decor looked modern. The parking lot was large so it was easy to find a spot. There were a lot of food choices nearby. The beds were uncomfortable and squeaked every time you moved, the wood floors were really dirty - within 10 minutes of walking on the floor with white socks the bottoms were black. There were dead bugs in the corners and live bugs at night. The AC didn't work very well. The bedding sheets were rough and the blankets were paper thin. The shower trickled out water and the shower heads were really low - even for me and I'm 5'5.

I ask for a easy access and they gave me a handicap room the room with 2 bed was very reduce in space, old furniture, no dresser, no free wifi i wish i could say you get wat you pay for but in pay 84dlls per night so it was not cheap, i have pay lower rates in other cities and way better service with continental breakfast so NOT STAYING HERE AGAIN

The room was clean & room service was kind and professional. The "free breakfast" they advertise was just cereal, some hard bagels, white bread and stale mini muffins. NOT happy about that. They don't stock up the rooms with enough towels in the bathrooms.

There was nothing I liked besides the housekeeper The front manager was not only unhelpful but rude there was no late checkout I had to pay for my remote control and my tv still did not work for the first night and I was still charged after requesting that I be credited because I was unable to use the remote. They finally with a great deal of noise on their part came to my room and fixed the tv. The atmosphere outside scared me I felt like I was unsafe and my belongings in my car and my car itself was unsafe after the first night I just wanted to leave but couldn't get my money back and couldn't afford to go elsewhere. This place in general was dirty, and scary and the employees that run the front end are rude and can barely speak English. I trusted kyack to not have crack hotels on its lists and I was sorely mistaken. I will not make that mistake again!

Great Location, clean rooms. The elevator being on the other building was a pain due to the amount of luggage we had. When leaving we just carried everything down the stairs. Back parking lot was full of couches, tables etc. looked ghetto for where we were.