Creedmoor Hotels

The room set up was nice and open. The bed was so comfortable. I didn't want to get up. The only thing that I noticed, even though the bedding was cleaned; the fitted sheet was stained.

The staff was super attentive and friendly! The room was nice & clean. The hot breakfast was a plus especially since they are in a "business" district for the weekend! We enjoyed our stay!

easy check in and check out. clean comfortable room. friendly staff breakfast service was all styrofoam plates and cups and single-use plastic utensils-- very wasteful and in conflict with the environmental info in the room!

The facilities and the rooms were very clean. The bedding appeared newer as did the carpeting. The bathroom was very clean. The lobby and the breakfast area was well taken care of. The staff was attentive. The pool area was very clean and well taken care of too. I have stayed here many times for both business and pleasure and have never been disappointed, great job! The shower head could have better pressure, it may have been the room we were in, but that is the only thing that I would like to see changed!

What I have to say that is SUPER positive about this hotel is that: 1. It SMELLS SO GOOD. Really clean and neat and tidy. 2. Very nice business center! 3. Great having a little grill right in the lobby 4. The room I had was very spacious and had a TON of outlets. Seriously, there's like 8 outlets that I can see from where I'm sitting. 5. The decor was VERY nice. Bathrooms were more modern with adjustable shower heads, they had towels that were color coordinated like you would have at your house. Very nice bathroom soaps, lotions, etc. Makeup mirror, too! Maybe this was a one off experience, maybe staff was tired or something but the service I received at the desk wasn't very helpful. The hotel is GREAT for the price and if you catch the front desk on a good day, I'd recommend this to anyone. Background: This hotel was booked for me by my boss on booking.com for a business trip. After booking, we were given a receipt that showed the amount that was paid and the credit card that was used, we also had a pin and a confirmation #. I got an e-mail asking me to set my preferences for the hotel stay - I was impressed. I chose a king room on a higher floor with extra blankets, a good view and an early check in of 1pm. Early that morning I got a text saying that they weren't able to get me a room by 1pm. A bummer but I let that roll off of my shoulder. When I arrived at the front desk, the employee greeted me and got to work on checking me in but asked for a credit card. It turns out that they didn't have any "pre payment on file". So I offered to give them the confirmation number that I had. They just kept repeating that they have no record of the pre-payment. I offered to show them the PIN and the booking e-mail that I had on my phone. Again, "I'm not showing any pre-payment". Note, the employee did not look at my phone that I offered to show what I was talking about. They did offer that the only way that they could accept a credit card payment from my boss was by faxing a credit card authorization form. So I called my boss and she reminds me of the receipt that she e-mailed me and offers to help in anyway possible, maintaining that she already paid her card was already charged and that we have the receipt. (Which I did). I return to the front desk to try to show the employee the receipt from my phone and they looked at it briefly and said "that print is way too small, there's no way I can see that". So I call my boss back again and neither of us can figure out the problem, so my boss calls the customer service number and ends up fixing the problem. My issues are these: 1. The employee never even TRIED to look up my information via the confirmation number I had OR the receipt. I guess in all fairness they did try to look at the receipt but not very hard. They could've enlarged the screen, printed it out, something. 2. They never explained what the different problems COULD be. They just kept saying that we never paid. Without knowing WHERE the problem could be stemming from it was hard to figure out what to do next. I was just there saying we paid and they were saying "no you didn't" while not looking at my documentation. 3. After checking in the only request that I got fulfilled was the king room. I ended up on the 2nd floor and after all the frustration didn't even try to change it or request the extra blankets. 4. The staff wasn't really "friendly". They weren't mean but they didn't smile, only said things in a matter of fact manner.

This hotel is very conveniently located to Duke. The facilities are clean, the staff is friendly, and they even give out free Otis Spunkmeyer cookies at the front desk!

There was a lot of noise in the hall all night long. Young people partying in the halls. I had to call the front desk and after some time, they finally quieted down about 3 AM.

Liked the room, beds were comfortable, pool was nice, could have had longer hours. Clean, though a bit worn down looking. Would stay again.

My dogs loved it here just as much as we did. Very pet friendly, very courteous when my dogs received their one and only noise complaint (first night, just getting used to noises). Asked for room with easy access and got room with easy access. Very nice staff, bed was comfy, room very clean. Really economic for us and just close enough to everything we needed to get to. Will stay again if ever in the CH area. AC didn't work like it should. Like cold room while we sleep, woke up sweaty.

Very good hotel. Staff cares, takes good care of you Keys weren't wotking very well this past week.

Easy check in/out. Conveniently located. No refrigerator or microwave in rooms

Thanks -

The room, and staff The AC didn't work as well as we wanted but not bad...

I didn't get a chance to experience the hotel. But from what I did experience the hotel was great. I slept the whole time!! The accommodating breakfast was a bit pricey for their not being a large selection of food. Price of food

Absolutely everything was great! Absolutely no-thing!

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