Cromwell - Middletown

Guests have mentioned that the hotel offers clean and comfortable rooms, although some reviews have mentioned issues with cleanliness, such as dirty floors and outdated bathrooms.

The hotel staff has been described as friendly and attentive by guests, providing a pleasant and accommodating experience.

Some guests have expressed dissatisfaction with the breakfast, mentioning issues with the quality of the food and limited options.

Guests have raised concerns about various amenities, including the cleanliness of the floors, outdated bathrooms, and the need for updates in certain areas.

The high season for the hotel is in June, while the low season is in December, providing a range of options for potential visitors to consider.

Several guests mentioned that the rooms were in need of maintenance, with issues such as dirty carpets, mold, and worn-out amenities. Consider inspecting the room before settling in, and if possible, request a room that has been recently renovated.

While the hotel itself may have limited amenities, it is conveniently located near attractions such as a casino, golf courses, and skiing areas. Consider exploring these nearby attractions for additional entertainment options.

If you have specific accessibility needs, it's advisable to communicate them clearly during the booking process or at check-in to ensure that the staff can accommodate your requirements effectively.

Some guests found the complimentary breakfast to be subpar, with watery orange juice and limited options. You may want to explore alternative breakfast options in the vicinity for a more satisfying start to your day.

While some guests praised the friendly and helpful staff, others reported negative experiences, such as rude behavior and unaddressed requests. It may be beneficial to clearly communicate your needs and expectations to the staff to ensure a positive interaction.

Several guests expressed concerns about the cleanliness of the rooms, citing issues such as dirty floors, stained linens, and unpleasant odors. Consider being vigilant about cleanliness and addressing any concerns with the staff promptly.

Some guests reported encountering noise disturbances during their stay, which affected their overall experience. If you are sensitive to noise, it may be helpful to request a quiet room or bring earplugs for a more peaceful stay.

Guests with specific room preferences, such as a ground-floor room, mentioned challenges in having their requests accommodated effectively during the check-in process. Clearly communicate any special requests in advance to ensure a smoother check-in experience.

While the hotel offers budget-friendly accommodation, guests highlighted the need for improvements in various aspects, such as room maintenance and amenities. It's important to manage expectations regarding the overall quality of the facilities in relation to the price paid.

Some guests expressed concerns about safety, citing issues such as unsavory characters in the parking lot and a general lack of security. Remain vigilant about personal safety and consider securing your belongings appropriately during your stay.