Sheraton Denver Downtown Hotel, Denver Hotels from $205

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Families
Business
Solo

Overall Rating

Based on 2,253 reviews

Location

8.5 "Location is great."
Service

8.3 "Great service."
Pool

5.7 "Pool is mediocre."
Comfort

5.5 "Average comfort."
Room

5.5 "Rooms are ok."
Breakfast

4.5 "Breakfast is below average."
Value for money

4.4 "Value below average."
WiFi

4.3 "Internet is poor."

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Overall Rating

Based on 1,306 reviews

Service

8.0 "Great service."

8.9 "89% found the staff to be very friendly."

7.9 "79% thought the service was very professional."
Location

7.8 "Good location."

10.0 "100% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."
Cleanliness

6.2 "Average cleanliness."

5.9 "Only 59% said rooms were clean enough."
Vibe

5.3 "Vibe was decent."
Comfort

4.7 "Not very comfortable."

3.6 "64% said rooms were small."

1.8 "82% criticized the small bathroom."

2.3 "77% thought it was too noisy."

0.6 "Air conditioning was criticized by 94%."
Breakfast

4.6 "Breakfast is below average."
Room

4.5 "Rooms are not good."

3.6 "64% said rooms were small."

1.3 "87% complained about the bathroom."

0.8 "92% thought they were poorly maintained."

1.8 "82% criticized the small bathroom."

2.5 "For 75%, the rooms looked old."

1.5 "85% found problems with the furniture."

0.5 "95% said the bathroom was dirty."

0.6 "Air conditioning was criticized by 94%."

1.4 "86% had problems with the shower."

0.0 "100% thought the tv was sub-standard."
WiFi

4.1 "Internet is poor."

4.7 "53% thought it was overpriced."
Value for money

3.8 "Value below average."

4.7 "53% thought it was overpriced."

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Overall Rating

Based on 405 reviews

Service

8.6 "Great service."

9.1 "91% found the staff to be very friendly."
Location

8.4 "Location is great."

10.0 "100% liked the proximity to shopping."
Comfort

6.1 "Average comfort."
Room

5.9 "Rooms are ok."

6.3 "Only 63% said rooms were clean enough."
Vibe

5.5 "Vibe was decent."
Pool

5.0 "Pool is mediocre."
Value for money

4.0 "Value below average."

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Overall Rating

Based on 270 reviews

Location

8.5 "Location is great."

10.0 "100% liked the proximity to shopping."
Service

7.9 "Good service."

8.5 "85% found the staff to be very friendly."
Wellness Area

6.6 "Sufficient wellness & sports facilities."
Cleanliness

6.4 "Average cleanliness."

5.9 "Only 59% said rooms were clean enough."
Comfort

5.6 "Average comfort."
Room

5.3 "Rooms are ok."

5.9 "Only 59% said rooms were clean enough."
Value for money

4.2 "Value below average."

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Overall Rating

Based on 270 reviews

Location

8.2 "Location is great."
Service

7.6 "Good service."

8.6 "86% found the staff to be very friendly."

8.0 "80% thought the service was very professional."
Wellness Area

6.6 "Sufficient wellness & sports facilities."
Amenities

6.3 "Average amenities."

6.3 "63% thought the building was acceptable."
Comfort

5.2 "Average comfort."
Vibe

4.9 "Vibe wasn't good."

2.7 "73% criticized the unstylish hotel."
Room

4.9 "Rooms are not good."

1.6 "84% complained about the bathroom."

4.4 "56% said rooms were small."

1.2 "88% thought they were poorly maintained."
Breakfast

4.4 "Breakfast is below average."
Value for money

4.0 "Value below average."

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Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Comfortable beds"

"Great shopping"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.4

review from

The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver. Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.

Reviewed Sep 2016
8.8

review from

Fun restaurants in the hotel. Good location Wished the pool area also had a whirlpool spa.

Reviewed Aug 2016
10.0

review from

Located on the 16th street mall. Anything you want within walking distance.

Reviewed Jul 2016
10.0

review from

Staff were super nice and accommodating, room was clean and updated, pool was great, facilities were well maintained. Elevators were weirdly slow; a small flaw.

Reviewed Jul 2016
8.2

review from

I like the location. The Mall Ride takes you right to the hotel. The rooms are large, making it easy not to be in others way. The rooms are large but a lot of wasted space. No mirrors for others to get ready. The shower wasn't hot.

Reviewed Jun 2016
8.2

review from

Great Staff comfy room and on site resturant Price for parking

Reviewed Feb 2016
8.8

review from

Location, Location, Location. The rooms in the tower are smaller. It was not an issue as purpose of visit was a staycation to dine in Denver. Parking was not included with the room it was a extra daily charge.

Reviewed Dec 2015
10.0

review from

Everything Nothing

Reviewed Sep 2015
3.7

review from

Nothing? Four star hotel more like a two star dump. Mold and mildew in the first room so they moved us to a dog room. Night management was rude and unapologetic when I informed him that we had been propositioned by two hookers in the elevator. The outside door stays open for ten minutes after you swipe your key, so they snuck in behind us and rode up to our floor where they asked if we wanted to chill. Night manager said the door wasn't broken and had to stay open for ADA reasons. Maybe for a minute, but we watched several times and the door wouldn't close within ten minutes. Night manager said most he could do was refund me SPG points equivalent to my stay. Nothing else offered or apologized for. We went and stayed at the St Julian in Boulder. Also a four star hotel and the same cost but it was a different world entirely. How this dump gets a four diamond rating is beyond me. It's a stain on the Sheraton and on SPG.

Reviewed Aug 2015
6.2

review from

The parking was atrocious

Reviewed Apr 2015
10.0

review from

Great staff, really friendly & helpful. Clean rooms in good shape. Nice big fitness center. Elevators are old and don't seem to all work. Could use some programming updates to call sequence/response.

Reviewed Mar 2015
8.5

review from

It's a nice hotel but can be a bit confusing with the elevators and garage. Plus it's suppose to be a nice 4 star hotel however cause of the location so many elevators you need a room key to go up stairs. Tge added security is nice but a bit inconvenient. The allow dogs!

Reviewed Feb 2015
9.3

review from

Stephan (sp) at the front desk was wonderful. Very helpful. Promote him Toilet paper was abrasive. TV menu was confusing

Reviewed Sep 2014

8.8

review from

Fun restaurants in the hotel. Good location Wished the pool area also had a whirlpool spa.

Reviewed Aug 2016
10.0

review from

Located on the 16th street mall. Anything you want within walking distance.

Reviewed Jul 2016
10.0

review from

Staff were super nice and accommodating, room was clean and updated, pool was great, facilities were well maintained. Elevators were weirdly slow; a small flaw.

Reviewed Jul 2016
8.2

review from

I like the location. The Mall Ride takes you right to the hotel. The rooms are large, making it easy not to be in others way. The rooms are large but a lot of wasted space. No mirrors for others to get ready. The shower wasn't hot.

Reviewed Jun 2016
8.2

review from

Great Staff comfy room and on site resturant Price for parking

Reviewed Feb 2016
8.8

review from

Location, Location, Location. The rooms in the tower are smaller. It was not an issue as purpose of visit was a staycation to dine in Denver. Parking was not included with the room it was a extra daily charge.

Reviewed Dec 2015
10.0

review from

Everything Nothing

Reviewed Sep 2015
10.0

review from

Great staff, really friendly & helpful. Clean rooms in good shape. Nice big fitness center. Elevators are old and don't seem to all work. Could use some programming updates to call sequence/response.

Reviewed Mar 2015
8.5

review from

It's a nice hotel but can be a bit confusing with the elevators and garage. Plus it's suppose to be a nice 4 star hotel however cause of the location so many elevators you need a room key to go up stairs. Tge added security is nice but a bit inconvenient. The allow dogs!

Reviewed Feb 2015
9.3

review from

Stephan (sp) at the front desk was wonderful. Very helpful. Promote him Toilet paper was abrasive. TV menu was confusing

Reviewed Sep 2014

7.4

review from

The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver. Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.

Reviewed Sep 2016

3.7

review from

Nothing? Four star hotel more like a two star dump. Mold and mildew in the first room so they moved us to a dog room. Night management was rude and unapologetic when I informed him that we had been propositioned by two hookers in the elevator. The outside door stays open for ten minutes after you swipe your key, so they snuck in behind us and rode up to our floor where they asked if we wanted to chill. Night manager said the door wasn't broken and had to stay open for ADA reasons. Maybe for a minute, but we watched several times and the door wouldn't close within ten minutes. Night manager said most he could do was refund me SPG points equivalent to my stay. Nothing else offered or apologized for. We went and stayed at the St Julian in Boulder. Also a four star hotel and the same cost but it was a different world entirely. How this dump gets a four diamond rating is beyond me. It's a stain on the Sheraton and on SPG.

Reviewed Aug 2015
6.2

review from

The parking was atrocious

Reviewed Apr 2015

Sheraton Denver Downtown Hotel

$205+

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