Pros (+) The valet staff was very nice
Cons (-) Most of the staff made us feel like we were an inconvenience, not welcome guests of the hotel.
4 stars
Sheraton Denver Downtown Hotel
Photos of Sheraton Denver Downtown Hotel
Overview
Located in downtown Denver, Denver Hotels’ Sheraton Denver Downtown Hotel is a lavish venue that offers guests a sophisticated style with views of the bright city lights.
Guests at the Sheraton Denver Downtown Hotel benefit from rooms that are designed to please. Modern guest rooms and spacious suites come with luxurious bedding and comfortable furnishings to provide guests with a private space to lounge. Large windows overlook downtown Denver and the scenic Rocky Mountains. All rooms come with a flat-screen TV with cable satellite, access to in-room dining, and private bathrooms with soft cotton linens. WiFi is available for a small fee.
The Sheraton Denver Downtown Hotel has nine different ways to grab a bite to eat, including a Peet’s Coffee & Tea and a morning buffet breakfast. 15Fifty Restaurant, 16Mix, Yard House, and Zoup! provide all-American dining with menus of familiar classics. Hacienda Colorado delivers ethnic flavors with its “Mountain Mex” menu that combines South American cuisine with a touch of local tastes. For a relaxing establishment, 15Fifty Lounge offers small appetizers, local microbrews, and a wall of spirits.
Business travelers will benefit from the on-site meeting space and proximity to downtown Denver. Park Hill Golf Club is within five miles of the hotel and offers high-end golf facilities. Family’s will get a kick out of Epic Escape Game Denver, Escapology, Denver Botanic Gardens, and Molly Brown House Museum.
A comfortable space with access to the all that Denver has to offer awaits guests at the Sheraton Denver Downtown Hotel.
Latest deals for Sheraton Denver Downtown Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Sheraton Denver Downtown Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Dining area
- Dining table
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Golf
- Evening entertainment
- Pool table
- Night club
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Carpeted
- City view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
Bedroom
- Feather pillow
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Sheraton Denver Downtown Hotel
7.8
Good
784 verified ratings
Wonderful
358
Very good
121
Good
102
Okay
65
Fair
59
Mediocre
31
Poor
48
Summary of reviews
Guests say
Guests appreciated the hotel's great location and spacious rooms, but many expressed dissatisfaction with the service and amenities, citing issues like unclean rooms, slow internet, and unhelpful staff. The rooftop pool being closed was a significant disappointment for some, leading to negative experiences during their stay.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
17 reviews
8 out of 10
20 reviews
All reviews
Pros (+) Associate who offered us $75 credit because they didn’t have our city view room available we paid for
Cons (-) CHARGING ME AN EXTRA $150 I NEVER AGREED TO. You gave me $75 in hotel credit from my paid for room being unavailable but then charged my card an extra $150… unreal. We stayed because our apartments central air was out of service just to wake up in the middle of the night sweating from the AC being sub par at best. Never staying there again
Pros (+) Reached out before we left, asking to see if there was anything we could do for my girlfriends birthday before we got there, like a bottle of champagne in the room. They got back to me and said they could do that as well as a cake, they even left a trail of rose buds in the room as well. She loved it! The room and whole hotel was very clean, and very nice employees.
Cons (-) Nothing.
Pros (+) The swimming pool was beautiful
Cons (-) Breakfast prices
Pros (+) Room was very clean! Very high class hotel with lots of amenities available.
Cons (-) Guest services really dropped the ball. We needed toothpaste and contact solution and they offer it free. We called guest services 3 times with assurance that they’d bring it right up. Ended up going to the front counter, only to get just toothpaste. Contact solution would “be sent up immediately”. Never came, and we ended up stocking up on supplies at the 7-11 next door. In addition, the shower p...
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Cons (-) Elevators with keycard gave me trouble and couldn’t get up to room at first
Pros (+) nothing
Cons (-) did not clean my room poor food
Pros (+) Location, heat worked.
Cons (-) Not very nice for the money.
Pros (+) Run down, surly staff, even the suite was a dump. Left within moments of checkingbin and still got charged for the night. This place ain’t right.
Pros (+) Facilities were clean and the staff was helpful. Location was good being right in downtown Denver and parking wasn't terrible either.
Cons (-) Inappropriate party favors littering the halls and the excessive noise of all the party goers ensured that it would be a restless night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers nine different dining options, including Peet’s Coffee & Tea, a morning buffet breakfast, 15Fifty Restaurant, 16Mix, Yard House, Zoup!, and Hacienda Colorado, providing a variety of all-American and South American cuisine.
What are the common concerns about the hotel's amenities?
Some guests have expressed concerns about the pricey parking and the lack of complimentary coffee in the rooms.
What are the highlights of the hotel's location and nearby attractions?
The hotel is conveniently located in downtown Denver, with nearby attractions such as Civic Center Park, the United States Mint, Colorado State Capitol, Denver Art Museum, and 16th Street Mall within walking distance.
What are the main complaints about the hotel's services?
Guests have mentioned issues with the hotel's billing practices, slow luggage delivery, and unaccommodating staff in some instances.
What are the positive aspects of the hotel's rooms and cleanliness?
Guests have praised the hotel for its clean and comfortable rooms, spacious accommodations, and friendly staff. However, some have mentioned the absence of a microwave in the rooms as a downside.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Towers
Guests recommend choosing a room in the Towers section for a more comfortable and updated experience, as opposed to the older building, which may require navigating through a maze of elevators.
Check Pool Availability
If planning to use the rooftop pool, it's advisable to confirm its availability, especially during colder weather, as some guests experienced unexpected closures despite being assured of its accessibility.
Consider Parking Alternatives
While the hotel offers parking, guests found it to be rather pricey. Exploring nearby parking options could potentially save on costs.
Be Mindful of Room Type
Some guests encountered inconveniences due to room allocation, such as being placed in a smaller room than expected, so it may be beneficial to clarify room details during the booking process.
Explore Nearby Dining Options
While the hotel has various dining choices, some guests found the buffet to be overpriced for the quality offered. Exploring nearby dining options could provide a more satisfying experience.
Confirm Early Check-In Possibility
If requiring an early check-in, it's worth inquiring about the availability of rooms, as some guests were accommodated with different room types to facilitate an early check-in.
Be Aware of Additional Fees
Some guests felt that the hotel had a contrived approach to additional fees, so it's advisable to clarify all potential charges before booking to avoid any surprises.
Consider Room Location
Guests staying in the Towers section found the location to be convenient, while others encountered issues with room odor and ventilation, so it may be beneficial to request a room in a preferred area.
Plan for Pool Services
If planning to use the pool, it's important to note that some guests experienced a lack of services in the morning, so adjusting expectations for poolside amenities may be necessary.
Address Accessibility Needs
For guests with accessibility requirements, it's recommended to confirm the availability of wheelchair-accessible rooms and any specific accessibility features needed.
Location
1550 Court Place, Denver, CO 80202
What's nearby
- Civic Center Park380 yd
- The United States Mint0.3 mi
- 707 17th Street0.3 mi
- Denver Art Museum0.4 mi
- 1801 California Street0.4 mi
- Colorado Convention Center0.4 mi
- 16th Street Mall0.5 mi
- Kirkland Museum of Fine & Decorative Art0.6 mi
- Fillmore Auditorium0.6 mi
- Coors Field1 mi
- Ball Arena1.1 mi
- Elitch Gardens1.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Denver Downtown Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | February | $314 | $252 |
Cheapest month to stay with an average 30% drop in price. | Most expensive month to stay with an average 120% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Sheraton Denver Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Sheraton Denver Downtown Hotel
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 0.3 mi | Denver Rocky Mountain Metropolitan | 13.5 mi |
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