Basics
Services and conveniences
Accessibility and suitability
Media and entertainment
Dining
General
Parking and transportation
Bathroom
Laundry
Family friendly
Pool and spa
Outdoor
Things to do
Health and safety
Bedroom
Workspace
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a free airport shuttle, a convenient location next to the casino, and clean, comfortable rooms.
Is parking available at the hotel?
Yes, parking is available, but there is a daily charge of $20.
How is the food quality at the hotel?
Guests have praised the delicious food and clean rooms. However, some have suggested that breakfast should be included.
How is the cleanliness of the hotel?
Guests have consistently mentioned the hotel's exceptional cleanliness, with clean rooms and bathrooms being highlighted.
What can guests expect from the hotel's customer service?
The hotel's staff has been described as very friendly and helpful, providing excellent service at the front desk and with the shuttle. However, some guests have mentioned issues with the breakfast service and the responsiveness of certain staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Higher Floors
Guests recommended requesting rooms on higher floors for a quieter experience and better views.
Consider Bringing Your Own Pillows
Some guests suggested bringing their own pillows for added comfort during their stay.
Utilize the Free Shuttle Service
Take advantage of the free shuttle service to the airport and nearby attractions, as mentioned by several guests.
Check for Additional Charges
Some guests experienced unexpected additional charges such as parking fees and taxes, so it's advisable to clarify all potential extra costs during booking.
Request a Quiet Room
If you're sensitive to noise, consider requesting a quiet room to ensure a peaceful stay, as mentioned by some guests.
Explore Nearby Attractions
The hotel's proximity to the Rivers Casino makes it convenient for guests interested in visiting the casino and other nearby attractions.
Consider Bringing Toiletries
A few guests mentioned that the hotel did not provide free toiletries, so it might be useful to bring your own.
Verify Breakfast Inclusions
If breakfast is important to you, it's advisable to verify whether it's included in your booking, as some guests expected it to be part of their stay.
Be Mindful of Bed Comfort
Some guests found the beds uncomfortable, so if you have specific preferences for mattress firmness, it's worth considering this aspect.
Check for Room Updates
While the hotel was praised for its cleanliness, some guests suggested that the rooms may need updates, so it's worth considering this aspect when booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $168 |
Average price (weekend night) | $160 |
Value for money | 7.9 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 2.5 mi |