Would you like to save as your currency permanently or for this visit only?
Old , no updates, dark dreary, hair in tub, bugs crawling on walls.. Gross Old , no updates, dark dreary, hair in tub, bugs crawling on walls.. Gross
Ive stayed at this hotel now for 15 years. They have always been great. It is time they spent a little money upgrading the facilities. The old brown wood look, the dark colored carpet and bed covers need to go. Time to freshen up and bring some color to the hotel
Good location. Internet. Good breakfast selection.
The maids were excellent. They were very nice. Well, the desk clerk did help us out with getting into the room sooner. We were very tired. The same of the room. It had a little sour odor. The food was ok for the type of hotel. I was hoping for some eggs and bacon along with the waffle. Lol
No elevator and price.
I was pleasantly pleased with this hotel. Although it was only a 2 1/2 star, the large room came with a large flat screen tv, coffee maker, and even a refrigerator. The front desk staff was friendly & helpful. The location is not good if you are going to the beach. Also, the pillows and sheets looked to be pretty old.
convenient to Interstate 10.
Location HOT WATER NOT RELIABLE Non-smoking room smelled of smoke Pet accommodation was valuable
Location Pillows and bathroom. Refrigerator making some noise.
nice place for the cost. good location & parking.
staff very friendly
Very pleasant staff. Room was nice. Very convenient location. There is no elevator, and this was not listed. This is the only reason all questions were not given 10/10.
This guest did not leave comments about this hotel.
The entire staff is friendly and eager to assist with all needs. I was not too happy to find smoking allowed in pool and lazy river area. Cigarette buds were floating in the water as well as just thrown on the concrete near water.
We have stayed at this hotel multiple times and have always been pleased. As we are on our way to the hotel, my husband has to be rushed to the hospital. We tried multiple times to get assistance to either transfer dates or cancel the reservation. The hotel told us they were unable to help us and gave us a number to call. After 30+ minutes on the phone going through numerous prompts, we were finally connected to a customer service representative. The CSR was very difficult to understand and stated she was also unable to help us, even after providing all of the requested information. After googling to locate an alternate number, and making yet another call, we were told nothing could be done and was charged the full amount. Thankfully, my husband is going to be ok. I understand having a policy but there should be exceptions for extenuating circumstances.
Had a good evening. The room was clean and comfortable. Used the exercise room and found it typical of most hotels. the hotel met our needs and the staff was extremely cordial. Roger There was nothing that I found inadequate or did not like.
easy check in, pool area and lazy river are nice, like the seniors buffet and close to old town Bay St Louiswhich is a great place to walk around and check out shops,resturantats and historic train depot . tap water is not very good
The time I spent asleep I left my wallet in Atlanta 500 miles away, was waiting for Amex to deliver a card. Hotel wouldn't let me check in even though I have $2000 cash on me. Because they couldn't take a $100 deposit off a credit card. NO EXCEPTIONS so travelers who have their stuff stolen or lost aret Welcome! Head to Beau Rivage in Biloxi, lost my Id years ago they checked me in and gave me a room holding the keys to my car until I got to a bank the next day! That's customer service.... will never stay here again!
There was nothing about Knights Inn that I liked. It had a dirty feeling. It smelled horrible. The office smelled like pinesol. This was one of those hotels that they might tent by the hour. It was gross! Couldn't take a bath because it was stuck on shower, the tub didn't drain well. The room was so hot. Air condition didn't cool.
The room for the price was a good deal. It was clean and the location was very good. My husband and I were not expecting much more than what we got. The staff was friendly and efficient.