Dublin Hotels

When we arrived there was no one around to check us in. The lobby was full of people waiting and it took 15 minutes for someone from the back room to open the door and see the lobby full. They then said we will be right with you and left again. Very unprofessional for the hospitality business. When we finally did get to our room the AC/heater was broken and only one window was not broken. It also had the stove and sink but no supplies to go with using any of it. Definitely one of the worst hotels I have stayed at.

Location, price

Front Desk Aaron and Kevin were very pleasant and accommodating. Rooms were clean, has a coin operated laundry facility.

First 2 nights, TV wasn't working. Took so much walk to the front desk to ask for one. The manager (yes the manager) was not of help at all. All he could do is nod and nod. Nothing else. No public restroom (fyi).

Room was clean.

Wall heater/Airconditioner was not plugged in to the wall. Where the plug should have been was a block off plate. Also the GFI electrical outlet in the bathroom was broken. Had to plug my shaver in out at the bed. They knew the ac/heater was not going to work and removed the wall plug. And rented the room anyway.

The website indicated there was a refrigerator in every room and there is not. The guest book indicated you can get one for an additional fee. Also, there is 1 bank of elevators that is for an extended building. Kind of awkward and inconvenient.

See above

Was there for a volleyball tryout and the my grand daughter and I loved it. Would stay there again

Liked that breakfast was included and the price was right.

We were given room on floor where remodeling construction was going on and it was very noisy. Requested room change following day and second room was perfect.

Close to Bart to go into the city

This guest did not leave comments about this hotel.

Just needed a place close to news years party. It was convenient and very quiet. Front counter person very friendly and helpful. Switched me to a more quiet location and into a room with a single bed since I was by myself.

Everything

Nothing

Great bed and in the right location. Easy to find. Good lighting and clean.

Nothing

Uncomfortable bed Needing repairs - ie. Door/deadbolt difficult to secure or enter

The hotel itself didn't have a very pleasant smell on the third floor, it was very disturbing the entire 3-4 days.

Always a very good experience. Always very good service.

The room was very nice.

My key wouldn't work so I called the front desk. I was told someone would be right up to get me in my room. After waiting 1/2 hour, I went to the desk and received a very insincere apology. Unacceptable.

Location (near a softball tournament venue) and easy access to freeway and restaurants. Price was great. Kids really enjoyed the pool. Grown-ups loved the lounge seating in the courtyard.

Breakfast took a very long time and seemed fairly chaotic. The food was good once it came out, but getting a group through in a reasonable time didn't happen. Room air conditioning cycled on/off at night making for a hot/cool, hot/cool night of sleep.

The price

Nothing

Quiet location

The gentleman at the front desk was quite rude. The room was not what we had reserved. Ended up switching rooms. There was no apology given at all, only excuses. The price was high compared to comparable hotels. I expected better customer service.

The pool was nice, and the staff was friendly. Free wifi

I was shocked to pay $250/night for Pleasanton, CA --- maybe that is the going rate for a weeknight there, but I can't see why. The room was small, no free breakfast, no frills at all---- no fridge, the building & it's decor looks to be about 30 years old. No 24 hour room service. I once stayed at Sheraton in San Diego with beautiful rooms & warm cookies at the front desk, and expected a similar experience. A recent trip to the HYATT and I was impressed to have lots of channels on my TV including HBO but Sheraton didn't have too many channels either.

clean, quiet, close to amenities

Arrived early and was able to get an express checkin.

Nothing.

Gym awesome pool nice set up

Breakfast was too cheap very little variety

The food options and the service I received from the chef were excellent. I would suggest having bottle openers available in the rooms since beers are sold in the hotel. Or sell beers with twist off caps. Clean rooms and bathrooms.

I left an electronic device in my room. Within 15 minutes of checking out I called and notified the lady at the front desk who assured me that housekeeping hadn't been in the room yet and she would call right away to ensure they pick it up. When I arrived 3 days later to pick up the item from the front desk, they had heard nothing about the situation and in fact housekeeping said they never found the item and so it was probably sent out with the laundry. I had to leave and wait for a second investigation at which point my device was found. All in all I found the staff to be unreliable and untrustworthy as they did not follow up on my concerns and did not call back when they said they would call back. I had to get upset at the front desk in person before someone took me seriously,

Location was great for strolling around town. The coffee in room was the best I have ever had!

Not enough tables for breakfast.

Beautiful hotel! Wonderful ammenities. Check in was pleasant and efficient. Clean and comfortable room and beds.Bathroom was modern and beautifully appointed. Breakfast was great, much more than just a continental breakfast. Will definitely come back. The location downtown was perfect for strolling around. It was a nice surprise to have a DVD waiting in the room, perfect for our Mother/Daughter get away. Turn down service was wonderful! Close to the outlets and major shopping mall.

I booked rooms at The Rose for 6 of our managers because we couldn't get everyone into the Hyatt. They grumbled at first at having to stay somewhere unfamiliar but once there they had nothing but praise for the place. What I heard repeatedly from all 6 was that it was so nice and beautiful, they felt guilty for staying there without their wives. All of them loved it and will most definitely stay there on future trips. Some mentioned they will plan vacations so they can take their wives this time. We were really surprised that room rates at The Rose were less than the Hyatt because the rooms and level of service at Rose were so much better. For anyone who isn't familiar with the area, Pleasanton is a great location to stay even if you are actually doing business in Oakland or San Francisco, or even as far down as Salinas because you can travel along hwy 680 and avoid the heavier traffic in the more populated areas.

the ease of checkin

No nothing at all

No breakfast but they are selling include breakfast.

Apparently extended has started to book the public without a smoke/nonsmoking screening so that if you arrive you can get your very own and that can say 'you did not book non-smoking' so there. This of course signals the end of any future business for me and pretty anyone assigned a smoking parkour for a bedroom. To his credit the concierge was understanding and let us out of the room after we arrived after six pm. This and you now have to orde kitchen gear brought to your empty kitchen. Poor guy.

The above.

It is always very clean and relaxing. Breakfast lunch dinner is right there, great! Oh yeah, can't forget the cookies at check-in yummy!

This guest did not leave comments about this hotel.

The size of the room was good. The common area was nice. The location was good. The room was quiet at night.

The 'full' kitchen contains a stovetop and microwave, but no oven. The front desk person was not very helpful.

What a treat this Marriott Residence Inn was. Completely and beautifully renovated to include flat screen TV's. Very quiet although located close to the major highway. A running/walking path is adjacent to thje property. The staff was attentive and friendly. The breakfast room will get you going with a wide variety of choices.

Rooms were clean and nicely appointed. Recommend paying the "inclusive breakfast" rate as this is a very good value.

Location, very friendly and helpful person ell

Hight of beds. Charge for wifi and water. Waste of water when taking a shower..

Everyone was really helpful

Showers aren't a fancy as others I've stayed at for the same price

location ease to fine free breakfast. sofa bed.

i need it to upgrade to a 2 bed with a sofa bad, the staff told me they did not have room with 2 beds.

Simple, updated, pleasant, convenient and clean. Good location; good price. Pool area is fine. No problems.

No pool towels.

Sweet lady at the front desk!

Door was broken, boogers and loogies on the walls. Cigarette hole burns in the non smoking room linens. Smelled like a ashtray anyways. My daughters feet were BLACK. Sink and tub clogged. Disgusting!!!