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Very good breakfast buffet, very clean and save
I liked the room which was nice, bright and quiet. I was enjoyed breakfast.
The staff was great. They were very supportive and always smiling. The bed was very comfortable. Though the hotel is in the suburb of Zurich, getting to the city center took just 15 mins. There were very few toiletteries in the bath. I was slightly overproces. But I guess that is true for all Swiss hotels.
good staff, very nice and rich breakfast, comfortable and clean room....
clean, small rooms,far from center,
The Wellness Centre
Nice, Clean, Price and staff.
Hotel is located in lovely Emmental countryside region. Clean rooms. Hotel is inside a community wellness clinic. The hotel seems to have unfinished renovations, with signs of constructions materials throughout the property. Basic "spa" rooms are not very cozy, institutionalized feeling with hard beds. Reminds me more of a hospital than a spa. No air conditioning..rooms tend to get very hot and stuffy during summer. Busy road in back of hotel tends to be noisy with cars at all times of night.
Free wi-fi, free parking, free thermal facilities situated in the outskirt of Zurich. Not so lively area in the night.
Very nice hotel with excellent staff. Great breakfast Location is a bit away from the main centre. Didnt know about transportation to the centre
Clendiness, efficentcey etc was good. The room given was a in a corner with a proper view.
Location to Central Zurich Somewhat pricey
smoking area house keeping is too early
Nice, pleasant and very accomodating staff, friendly to Americans. Clean rooms with US, UK and EU outlets (along with Swiss). Some rooms have a nice view of the river and the city/train station and park. Room was very clean and Poor parking facilities. Expensive and difficult to park a "normal" sized car. A 10-15 minute walk to eating areas. Thai restaurant was expensive and so-so.
Very clean, quiet to sleep, nice bathroom, good restaurant & bar Staff started cleaning from 9 o´clock... we were still sleeping - disturbing
the Upgrade to a beautiful suite overlooking Zurich with a panoramic view. The bed was the most comfortable bed I've ever slept in.
Very friendly service unreasonable prices for food items ,Wine
i think i enjoyed living at marriot and the its location is very approachable and its a luxurious place to live .... i had booking btu when i came to hotel the room was not ready so i waited for somtime so this shouldnt be happened and a lack of management so try to look at this next time ....
Its luxury hotel, very nice river view,very good staff, quick chick in and chick out. Daily breakfast are the same no changes!!no multy choices
Executive lounge was great. Breakfast was great along with availability of wine and other drinks. Light food served in late afternoon was disappointing and was not what I expected. Food was more like snack sand very little choice.
the service was very good and very good location and the room size is very good also
Best Zurich airport hotel I have stayed. Free shuttle; 100m or less to Kloten train station; modern, nice. Like all, bkfast is expensive
Hotel was easily situated at the kloten train station - literally right outside. Shuttle to airport needs to be scheduled in advance, and is very convenient. Nice atmosphere. Rooms are good sized. There is no AC like in much of Europe, but you can use the floor fan and open windows. Great place to stay!
Airport shuttle timely. Train station to downtown right outside hotel. Friendly staff.
Staff was very friendly and helpful. Located very close to the train station made it easy to get into town. Noise wasn't too bad. No A/C in rooms. They do provide a really nice fan in the room and that did the trick most of the time
Big room, good bed. Airport Shuttle okay (and on time) (as all hotels in the Zürich area) the hotel is expensive. Isolation of the room could be a bit better.
Easy transportation, bus and train easy walking distance. Shuttle to airport. Shower sprayed water onto bathroom floor. Tile grout needed work. Otherwise room was good.
It was very convenient to the city - you just come out of the S-Bahn station, cross the track and you're there. It is a short drive to the airport. It was fine, but very sterile.
Hotel was very clean. It is just a few minutes from the airport with a convenient shuttle. Basic hotel, no frills but clean and relatively inexpensive for Zurich. Staff were friendly and helpful.
We used it as a place to stay the night before flying out of the airport but its location right by the train would make it suitable for longer stay if staying in Zurich was too expensive or you have a car (free parking). Quad room was spacious and comfortable. The area isn't exciting but, again, works well as a base of operations or stay before/after flying in/out.
Effective check-in. Quiet and clean.Good food for dinner. Shuttle bus to airport.
A wonderfully convenient hotel when coming from/going to the airport in Zurich. Although it is right across the railroad tracks from the Kloten train station, all the guest rooms are on the side of the building away from the train so it was very quiet. very easy 15 min. commute into downtown Zurich. Grocery store right across the street and fridge in room so we did our own breakfasts. Staff was very helpful in recommendations for our one free day in Zurich and the free shuttle to the airport was quick and convenient. Also appreciated having a restaurant on the premises for quiet evenings. Definitely caters to international travelers.
Good location for an airport hotel with free parking and internet. Very quiet room. Decent restaurant for dinner and express breakfast was good option (if you don't want full buffet). Nothing really but would have been nice to have a reading light by the chair.
Closeness to Airport for early flights.. A bit dirty carpets and tile in shower.
A refund of the Sunday night. I needed the room but two nights earlier. They would not edit reservation to October 7 instead of October 9. They were not full either night. Bad taste. I run a tour opaerator business. Refund policy. See above
Outstanding proximity to the Zurich Airport. Spacious accommodations. Bathroom lighting wasn't sufficient.
Walking Distance underground to airport None I can think of
Ultra convenient access to Zurich airport, and train transportation into town. The hotel is quite modern looking and very quiet considering all of the traffic and planes nearby. For the price, I would have expected just a couple of conveniences added such as free bottled water int he rooms and 24 hour access to coffee in the lobby.
very clean lost one of my reservations and had to pay for another room out of pocket
location no shower door, so water over the floor
We find ourselves every year with a night to spend in Zurich while traveling from the US to the Alps for skiing. This year's trip had a motor coach connection from the airport on arrival. Other years we had a night to spend before departure from Zurich. We have tried other airport hotels and few in the city. We like to eat a favorite restaurant in Zurich which is a short train ride from the airport. The Radisson was just perfect. More convenient than the other airport hotels which are reached by shuttle bus. The connection to the airport is underground through the large train station/shopping center. The train into the city leaves every 15 minutes. I love the design of this Radisson. Our room faced an an interior courtyard with a tall "wine tower" lit by changing LED lights. I thought this would annoying but it was good. The heat and ac were perfect. The bathroom was well designed. All the lighting in the room was superb. I am an architect and I really appreciate good Swiss design. This is well designed hotel, better than any Radisson I have stayed at, contrary to some reviewers who say they are all the same. Nothing
The staff made a handful of weary travelers very welcome and right at home. The accommodations were excellent. Not applicable.
The convenience of location of the hotel. You don't have to leave the airport per say. There is an underground passage right into the hotel. Very clean. Very Swiss. There isn't a bad room. Beds are great. Quiet rooms. If you can swing the cost then stay here if you have an early flight out or you get into ZUR late. You won't be disappointed You better know the person you are staying since there is a glass wall that divides you from the bathroom. There is a curtain that one can draw from the outside. I saw this in Dubai one time and it is interesting. Usually if you are staying in the same room with someone you know them. This was my sister which I could handle. The curtain was drawn. Nice place over all. They don't have the convenience of you printing out a boarding pass. You have to email it to the front desk. A bit weird for an " AIRPORT HOTEL" Not to have an easy convenience like this printing option.
You get what you pay for. Convenient location for layovers, and the staff was helpful in directing me to what was open late due, to my late arrival. Highlight was breakfast. I have stayed at many hotels, around the world, and that was the best breakfast I have had/seen. I usually stay at nice hotels with good value, so if you are a high roller, maybe you have seen better. Nonetheless, the breakfast deserves a gold star in the board.
Nearness to the airport. Great front desk staff. Room was nice. Restaurant was good. I wish that the air conditioner could be set lower than 20 C, stay to 18 C at night while sleeping.
This is one of the best deals in Zurich. The hotel was very clean and the rooms were spacious. There is a convenient shuttle to the airport and the train to downtown is right across the street. I definitely recommend this hotel to any type of traveler staying in Zurich.
The room is very clean. The location is very good for persons who have early flight, just 5 mins to the air port. I booked room for 4 persons, they gave us 2 rooms, one with twin bed and another one is 1 bed but it seems very small for 2 persons, It is just a queen bed. However, it was ok for us.
The room was clean, well designed, and comfortable. The best feature is the free shuttle to the Zurich airport. The train to downtown Zurich is 15 minutes but will cost you 13CHF round trip.
Proximity to Kloten station. Convenience of airport shuttle. No air conditioning. Staff did not respond to request to open the safe in the room which was left locked by the previous occupants.
It was convenient to the airport and the shuttle system was wonderful. I thought the prices in the restuarant was somewhat high, but the food we had was very good. The staff was very accommodating.
The location, good hotel for stopover between two flights
Very friendly staff,both at reception and breakfast. Very clean and quiet rooms. Fast free wired internet in rooms.Good beds.Ideal location to airport as well as to Zürich city. Breakfast good, but little choice.
The lady who managed and served in the breakfast room was particularly friendly and efficient. She made it feel as if I were staying in her personal guest-house. Please convey my appreciation.
Good hotel in zurich & pickup & drop facility good
Staff was friendly and helpful. Good English language capabilities. I was there on business and this was a good location in that regard Air Conditioning was inadequate. Hard to sleep at night because the room was not adequately cooled. They said they would check it but no noticeable improvement
Close to airport. Free shuttle. Staff are friendly. Price is beyond reasonable. Not close to town, need a 15-minute train. If you are here after 22:00 , you are getting no food within a 1km radius.
driving directions from airport need much improvement vis-a-vis construction on road
A very comfortable hotel . The rooms
Friendliness of the staff The second date of my stay the room was more expensive and not as nice as the previous date
Breakfast buffet was expensive, and if there was a way to have something simple (like coffee and an egg) and avoid the cost of the buffet, it was impossible to figure it out.
The hotel is convenient for the airport and in particular the shuttle bus every 15 minutes is good. Like most airport hotels I think it is overpriced for what is generally a very short overnight stop.
Welcome drink, hotel bar & restaurant, ambience of lobby Bed not very comfortable for us - room too warm
Convenient for the airport. Frequent, scheduled, free transfer bus. Clean, well equipped rooms. Good restaurant choice. Friendly staff.
Stayed here many times - can't fault it.
This what you expect from an expensive airport hotel, good facilities and service. They lenr me a power adaptor due to the odd Swiss power points. I didn't like the shared table in the restaurant at dinner time because I hadn't booked. Breakfast, parking and internet were all expensive.
Room was excellent with good bathroom fascilities and service to and from Zurich airport excellent
Location and staff. both terrific.
Location. Next to main train station and river. None
location, good restaurant downstairs
it is conveniently located, but rather old, albeit well maintained no decent parking facility
The hotel was conveniently located near the train station. The bar had a great pianist/vocalist. It was easy to walk anywhere in the city from the hotel. Breakfast was a bit expensive.
Air conditioning very bad , also It is at a very noisey corner so the windows must always be closed !!
location, location, location!!! The staff was very helpulf and accomodating, but not necessarily effective in solving request. The restaurant (King's Cave) was excellent, and the service top notch. the A/C did not work well, and the solution I got when I asked for somebody to get it fixed was to open the window. The parking although available, was not necessarily very user friendly as you need to get somebody from the staff to go down with you to get your car in and out of the garage.
Really great location in Zurich. Can walk to most of the sites or grab a tram right out front. We had a junior suite and the size and layout were great. Very helpful staff. No complaints. Would definitely return.
Restaurant and Bar, Knowledgeable and helpful staff, central location of the hotel for restaurants, shopping, sightseeing and transportation around the city. small rooms, weak air conditioning (more like climate control, only).
very nice location
Location is perfect. Close to the station, the shops and business centers.
not much very expensive for what we received, and the staff were not helpful at all
Location was very good. Food served was very good with friendly service. I was very happt to stay there.
The breakfast is too simple.
Convenient location to Bahnhoff. Cleanliness. Friendly and helpful hotel staff. When asked, restaurant servers stated service was not included. This is not correct in Switzerland. The menu should reflect a statement concerning included services.
building is quite nice, it feels well preserved without looking too outdated or without character. breakfast was a good variety of spread. they will accommodate guests for ice and other things if needed. would stay there again. some spare toiletries would've been nice, but not completely necessary.
room was ready only at 15 30
Great location and value for money. No complaints.
Great location. Staff very helpful. Value for money.
the interior design for the same price one can stay 3 or 4 nights in a similar hotel in any other european country
Friendly, efficient staff. Ultra modern room, spotlessly clean. Great breakfast with extensive selection of food.
The location is great: a five minute walk from the train station with no hills to climb. Central to Zurich: shopping is minutes away, great restaurants are everywhere (Cicino for absolutely the best pizza and Italian food in Zurich). Staff very friendly and multi-lingual.
Spacious room. Very quiet. Nice breakfast. Five minute walk to train station, 10 minutes to historic area. Staff very friendly. Lighting was a bit dim in the room. Work desk in a rather dark corner. Heat was on (Sept) but not quiet warm enough in the room.
is just great
Amenities in the rooms and the bathroom. Also very nice bath salts. Rooms were small for the price paid.
Spa and view on Zurich! Nice room and lobby! -
Spa Expensive dinner
I loved everything about this resort. I'm from Los Angeles CA and consider myself well traveled who frequently stays at 5 Star Resorts both in Europe and the states. I have nothing negative to say about the resort it is indeed one of the best in the world!
The coffee machine did not work. The noise air conditioning fan in the room could not be turned-off
Location was easy to get to the tram , room was typical european style room. Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit
The location of this hotel is excellent for my business purpose. There are many little restaurants to choose from and the tram is right next to the hotel.
Location. Location Location...... I would recommend this hotel just for its location. they were overbooked and offered us to choose smoking room or smaller room just above tram station. Unprofessional!!!!!!! We had to wait for 20 minutes at the reception desk before we were taken to see the room.
I like the convenience to the station and shopping. the hotel is very well run with most helpful staff The internet connection is far too expensive. Other Hotels, both in Switzerland and the rest of Europe, have WiFi connections for just a few euros or, often, free.
centrally located no
Very good location. Very easy to move around to important places in Zurich. Good for shopping also. I requested for the taxi to International Airport. I am expecting a meter taxi. When the taxi arrived there is no meter and the hotel didn't inform me ahead about this. Taxi charged me CHF 60 and I think this is not acceptable. Hotel should inform me an estimated cost of the taxi before they call.
Large, fully appointed rooms near the train station. Also, near close to major shopping. Attention to detail was lacking for a quality hotel. Two or three small problems but major problem was heat was on and couldn't turn it off while air conditioning was off and couldn't turn it on. If possible book a room away from the main street.
Friendly and proffessional staff, hotel location and excellent service no
location, restaurant and cafe The hotel a lot of maintenance works, they should have mentioned that when comfirming reservation. Housekeeping was poor for a 4 star hotel
We loved our dinner at the hotel seafood restaurant.
The staff could not find the Booking .com reservation but handled the situation well and I was given an excellent room as I had requested. None
good transportation network, friendly staff bathroom a bit small
Exceptional staff who went out of their way to assist us with our requirements, including car hire, luggage and train needs etc. Location was a bit out of the way of the city
Great location, helpful staff and sumptuous breakfast. Nothing
Large open lobby with nice design pieces. No sheet on the bed, just small duvet on top.
I could walk to office where I had my meetings and could go everywhere using the train Nothing to do with the hotel: the weather was not ok!...
The resetaurant and reception staff were pleasant and helpful. 1. The room was overheated and poorly ventilated. 2. The bed was uncomfortable. The pillows were inadequate. 3. The bathroom was simply an extension of the bedroom with a sliding glass door to separate it, so there was no privacy for the user. This was not what one expects from a hotel of that supposed standard. 4. The elevators, situated next to the bar, filled with cigarette smoke from the bar, making them unpleasant to use.
easy access, staff and easy check in, comfortable room, no noise, nice view, pool and sauna, complementary tea and coffee facility. there was no any problem at all
Great location: the train, tram and bus station is right next to the hotel. The main HB Zurich station is 7' away (next stop by express train). A grocery store is nearby The hotel staff is very helpful, friendly, professional, multilingual Lack of wifi (nowadays it's a big flaw) Overpriced breakfast The lobby looks cheap, mismatching and outdated styles
The swimming pool was georgeous with amazing view. price of breakfast.
Hotel was excellent. Panoramic view from 23th floor.... amazing!!!Location was not central, however train station is just in front of the hotel. There are like 12 trains per our to the main station, which is in the city center of Zurich where all the shops are located. Commuting is only 7 minutes!!!!! and 5 minutes to the airport....better impossible. No noises at all at night.
The staff was friendly especially the bellmen and breakfast buffet server. Train station across the street convienent. Old room needs renovation, uncomfortable old beds and shower just leaks onto the floor.
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
the location i was excepting more modernity and better service...
Atmosphere and service during breakfast
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
the location , the staff and the service. there is no swimming pool and spa.
location for the price we paid, it was a really small room
Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
exelent view of the lake the shower in the bathroom had a very poor flow.
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
stuff was friendly it's nothing so special u would expect form "de lux" hotel
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
nice hotel to stay with
It's not a 4 star hotel but maybe a 2 star! The cleaners came twice in the room when we were sleeping. Quite rude. The staff was not helpful. The swimming pool was very small and very cold. The rooms were very budget. And in addition to that even if we did not have breakfast, they presented us a bill in which someone gave our room number (without controlling chf 52!!!)... very disappointing!!!
Close to the location that I needed to be at. Had to change room; badly leaking sink in bathroom; much much too expensive!
The staff were helpful and courteous. The complimentary breakfast was amazing, especially as an American who enjoys breakfast! The rooms were very inviting and comfortable.
Near the city center. No air-condition and the refrigerator is not work. And the gay in the reception use my credit with permeation from me.
the location of the hotel was good and near from the city have good space for parking , also there was a good sofa for sleep third person ther was children play ground in hotel hall . nice garden parking for the hotel was not free parking you have to pay 29 swiss frank per day , construction area around the hotel
Quality of service
Expensive but delicious breakfast Although we booked the room for three people, we were only provided with room items for two people, e.g. two chocolates!, two cups, drinks, towels. We were not provided with information about bedding for the third bed. I had to ring reception twice about this problem. Each time I was told that someone would sort this out right away. Eventually we discovered bedding ourselves in a cupboard and a staff member arrived andpresented us with an extra plastic beaker. I notice that other people have made similar remarks about this hotel.
The quality of the hotel, clean, good attention, and comfortable rooms The location (it must be clearer that is in the center of an industrial zone...) and breakfast price.
rooms and service decoration
Seen many nice hotels and this is one of the best.
The friendliness of the staff and the birthday card, champagne.
yes, it`s expensive but the hotel is pure class.
It's in the middle of the city. For this high room price, the breakfast should be included!
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
Attitude of staff, room layout, amenities.
I like fitness,eating,room service. I like every things in this hotel.