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Everything was great no issues Everything was great no issues
This two star hotel was a good value for the price. The room was clean, the bed was comfortable, and location great. I slept through the breakfast so I can not speak to it and my only disappointment was a cigarette burn in the blanket. The furniture is a little dated.
Staff was friendly, responsive and accommodating. Location was great for day trips while visiting family. Will look forward to staying when the outside pool is open. Grounds keeping around the hotel would have improved the overall impression of the facility. Lot of cigarette butts discarded around the lower level rooms that abutted the pool -- yuck.
Every time I stay there. There's a problem Was told they would save my room for the next day they took all my stuff out of the room and threw away 30 dollars worth of food. Disgusted
Everyrhing...was clean and nice!! No
Location cannot be beat. Hotel is older, but the rooms are okay for the price. Free breakfast is tolerable. Do not Disturb hangers mean nothing, housekeeping comes in anyway. Took personal items-towels, cash and jewelry. Mgmt did nothing and barely speaks English. AVOID!
Friendly staff, rooms decent Tv kept going off and on.,
I was happy the room didn't have any bad smells. Seemed pretty clean. Cracker Barrel was just down the road. Price was right. Outside the sliding glass doors to the room there was a huge amount of cigarette butts all over the ground. Gross. Breakfast was not very impressive, coffee was awful.
There was used soap and shampoo in our shower which tells me it was not cleaned and there was a cockroach in the sink
The hotel was a great place to stay for the price. We found the room clean and spacious with everything one would need. It had a fridge,microwave,coffee maker,hair drier, flatscreen TV and a comfy bed. The location was ok.It was right off of the highway. We didn't dislike anything. This hotel was a good yet affordable place to stay.
The proximity to BDL was great. The continental breakfast was as expected. Housekeeping didn't make the bed. The bathroom was gross, and no one was at the front desk in the middle of the night. The lady that helped us at check out was super nice, but said the owners of the hotel are foreigners that don't understand USA norms.
Location is convenient to I91. Rooms are decent size for the price. Free breakfast is tolerable. Never close parking due to their shuttle and employees/owners using front spots. Halls are gross and always noisy. Stuff missing from room after cleaning, even with the do not disturb flag on.
friendly and helpful staff; good service.
Staff had great attitude. It was a holiday evening and I encountered no sour pusses! Beds were so comfortable!. Will return. Ants in pool area. According to night staff, nothing available to address the problem. Annoying, but not enough to ed our swim time.
After my flight was unexpectedly canceled, I needed to find a place to stay that was near the airport and offered services like shuttle rides and had a restaurant. The Hilton Garden Inn fit the bill. My room was comfortable and reasonably priced and my dinner in the hotel restaurant was excellent. I felt that the pool area didn't really warrant the title "spa", but it was still a nice area, overall. I also wish that the convenience store are had offered more than just food.
I was happy with the facilities at the Hilton Garden Inn, nice and clean for all the time we were there, but we only really slept there. What I was floored by, was the response of Timothy Grant, the Director of Sales, when I told him that I had forgotten my suit jacket at home and was going to a meeting... Tim actually gave me the jacket off of his back and offered it to me! This is the kind of over and above personal service that you just don't ever see! Keep hiring people like Tim, he truly cares about his guests! Nothing
Walls are way too thin! Lost a lot of sleep because of a drunken wedding party two nights in a row! No rooms available to switch. If the hotel puts up with a crowd of people in a room like that, not the place I wa t to stay for business travel in the future. I make this trip annually and there are two other hotels right on top of it.
Excellent service. Very nice and clean hotel. The hotel didn't have my reservation when I arrived. I called Kayak and after about 15 minutes on the phone was able to straighten things out. No apologies from kayak, which was disappointing.. But the situation at the desk was handled very well.
Price No breakfast
this stay was due to my daughter and I taking my mom to the airport. Upon check in the front desk attendant was rude, very unfriendly. We asked what time the shuttle would come and he asked when my moms flight would leave. When we said 5, he stated arguing saying no flight leaves at that time. The lobby was so loud from the live music. Between that and the attendant arguing I wanted to just leave but I had already paid for the room online. Front desk rudeness Loud live music at 1am Bathroom needs updated Mattress not comfortable, sheets itchy
We had a last minute request (late check out) and they were very kind and willing to accommodate us.
The staff was courteous, the rooms were very clean, and the location was central to a variety of attractions. It's suited my needs and my budget extremely well. The room had a bad smell upon entering, so we were forced to use body spray to freshen it up until we could get room deodorizer from the housekeeping staff. Also, the pillows were small and hard, so I would recommend bringing your own if possible. Other than that, I had absolutely no complaints about the room, the staff, or the amenities.
DAYS INN IS A VERY NICE HOTELS AND I WILL GO BACK. NICE HOTELS.
Just the location The appearance, the entrance to the hotel didn't lock. The hotel is renovating so 65% of the room were left open and dark. I will not be going back to this hotel.
Clean fresh smelling room with comfortable bed Hall way carpet needs changing
Location. Close to interstate Dirty bathtubs, dirty windows, doors outside didn't work, wifi didn't work not lights at the end of parking lot.
This guest did not leave comments about this hotel.
Second stay at this property, satisfied as before. Room could use a little touch up or renovation but was clean and everything functional. Definitely a good value and location.
This guest did not leave comments about this hotel.
Convenient, comfortable, clean No
Very nice and clean place. Has an indoor pool which is quite recommendable for the season. No complaints at all
20 minutes away from equine affair. Cleaning staff very loud in early morning wanting to come clean room while still sleeping. Checkout is 11:00. U that is usually when the room cleaning starts at hotels I have been in the past. Also checkout was unable to get hard copy of receipt.
Close to the airport. The hotel was in very poor shape. Pealing paint in the room and broken window. The staff was not friendly and the breakfast was very poor and unattended. Most items were not stocked and Inwitnessed many guests digging through cupboards to find items.
Good value for the proce Staff was not very engaging. Has a damp smell to the rooms.
Big room plenty of parking. We stayed 2 days room was far from the frontnone available. Yet the parking lot was empty.We called wakeup call phone didn't work so we ha to walk abut 3 city blocks to front desk. Breakfast was disgusting eggs ext salty. Coffee want readybagels lik a roc
Location Beds are awful Toilet ran all night Bathroom fan sounded like a Boeing 747 Carpet was matted and nasty Breakfast was awful Secure doors (exterior) were not secure Staff was very nice!
Accessibility to Bradley International Airport Liked the convenience and everything about the hotel.
The staff were very friendly and accommodating, parking was convenient, and airport access was great. The free breakfast was an awesome treat.
I really enjoyed how they had a complimentary breakfast and wifi. The staff is very friendly and made checking in and out easier. They also were courteous and helpful. I really enjoyed my stay. I felt that the rooms were a little outdated and could have been a little cleaner. They were by no means dirty but I felt there was some upgrading or refreshing needed.
Clean, great atmosphere, and convenient amenities. Fairly quiet considering it is near the airport. Ice machine on our floor was out of order as well as one of the elevators. Shower door in our room did not seal shut all the way, resulting in water all over bathroom floor. The woman at the front desk told us to use our towel to dry it up and had new dry towels brought to us.
The staff was so attentive and eager to please but not overbearing. They treating us with such respect and help me out when I needed it. Also saw them doing the same for all the other guests. I liked everything
Because we booked on "Bookaroom" we got charged $60.00 more. Call them directly - don't use kayak or an online
Hotel efficiently set up for the traveler. Older but well maintained. (have stayed at several other hotels in the area-- of comparable price but not of equal quality) Liked that there was an actual wall thermostat to control heat/cool, the remote had a guide button, their computer had shortcuts to easily print out boarding passes, it was clean behind the bed/ bedside tables!, ..... Re breakfast: wish the hotels would use paper plates/cups and have more wholesome wholegrain breakfast items.
Good location, staff was friendly and helpful Room was dated. Sink had cracks, floor tiles terribly worn. Breakfast normally is decent in LaQuintas, but today waffle batter had a sour taste
Clean but light on toiletries. I did really enjoy the relaxing screensaver on the TV after a long trip. Great deal for someone just looking for a place to stay, get up and go. Seems popular with flight crews. I also liked that the hot water for tea has a separate source and is untainted by coffee. That is a rarity in the hotel breakfast bars. In fact, given a choice of hotels for another night, I came back. I hate it when the tea water tastes like coffee.
Great value. location
If you need to stay close to the Hartford-Bradley airport this is the place to stay. They have a goof breakfast and free transportation to and from the airport including the rental car facilities. Great value. Nothing.
Convenient shuttle to and from the airport. There were stains on the bedding. And a hotel employee was banging on my door at 6:30am and before I could even get up she used her key and started letting herself in! Luckily the latch was on and she couldn't open the door, and she finally yelled 'oops, wrong room. Sorry.' It was awful.
Clean and comfortable
A good balance breakfast. Punctual shuttle to airport. Comfortable bed.Good shower water pressure. Booked a non smoking room, and got a non smoking room on a smoking floor. Assured by desk clerk that the room would not have a smoke smell. Wrong. A non-smoking room on a floor of smoking rooms and hallway is going to smell like tabacco smoke. While the offer was for a non-smoking room, I had no choice but to accept the reservation. However, I find it a bit deceiving not to fully explain/disclosed that a non-smoking room is on smoking floor until upon arrival. Due to this experience, I will not recommend La Quita.
Unable to use the comfort card.
location to where I was working for the week. The room smelled of cigarette smoke. I learned that they had just converted the entire floor from smoking to non-smoking rooms only a few months ago and the smell was still there!!!
The proximity to where I needed to be that weekend. The staff is great, very friendly and the rates are VERY reasonable! They don't tell you where the room darkening shades are. They are BEHIND the sheers, but you don't look for them there LOL.
The front desk staff was awesome!!! So kind and accomidating. The location was great for what we needed. The room was gross. I'm aware of how little I paid, wasn't expecting anything spectacular. Only needed a place to sleep and shower before an event a few miles away. Sheets were wrinkled and musty.Saw pile of dried puke on rug while packing. Won't be back.
convenient location desk personnel, room poorly furnished
clean and that wheelchair accessible room was truly wheelchair accessible ... wide doors ... plenty of room in room and bathroom nothing
Quiet, comfortable, friendly staff, access to local shops and convenient location. Breakfast choices were acceptable but not as fresh as I'd like. The person taking care of the breakfast area spoke only Spanish so when I asked her for help, she was unable to respond.
Proximity to Bradley airport, easy access from the highway. Furnishings are dated, hotel is in need of a sprucing up.
easy to get to. Woman at front desk very helpful room inviting, and clean.
Desk Clerk extremely friendly . Room was spotless and entire hotel was immaculate.. Would definitely stay in this hotel on my next trip to CT No
Staff was great. Bad treadmills.
The staff was very friendly, both the night shift and the morning shift.
The front desk employees were very helpful. The room was clean, neat and comfortable. We couldn't ask for more.
Clean, neat, and very responsive staff. A pleasure to stay there
The room was pretty standard, nothing like what some of the past Courtyard hotels have been. Everything was fine, nothing special. Staff was great. What you advertise as a 'restaurant' is nothing more than a Starbuck's concession. If I'd realized that I would have not bothered with breakfast.
Nice clean room...great breakfast!
excellent service with excellent staff at an excellent location for our destination. none
The room was ready when we got there, and the morning staff was very professional. Sticky bathroom floor, lack of non smoking rooms, evening staff were not accommodating.
Very nice and clean room and facilities. Desk associate very rude. This is a terrible way to treat guests. And your company cannot expect to have customers return when the desk associate behaves with such an awful attitude toward the customers.
Everything except my wife getting locked in the room when the door lock failed!!!!!!! The Door lock that Failed, trapping my wife in the room. I am a mechanical engineer, and had all the Hotel staff trying to figure out how to get my wife out of our room, they had no way to get her out. they called the manager or whoever, and I, with their permission broke down the door of the room to get her out!!!!!!, The staff was helpful but had no idea how to get her out. I let them know how to break down the door, with minimum damage. Thank god there wasn't a fire or other emergency!!!!!!!!!!!!!!!!!!!!!!!!! John Seaber, 132 Strickler Run Drive, Columbia, Pa. 17512 717-285-3454 firstname.lastname@example.org
In town for 35th reunion at EHS. Very convenient location, with supporting restaurants and shopping nearby. Room was spacious and clean. Nice breakfast selection as well. Priced fairly high, although it seems that most in the area were a bit higher than expected.
one night stay ...it was ok They did not have a restaurant on the premises and the breakfast was so busy you could hardly get near the food ,we ended up leaving and going out to breakfast..
Friendliest staff on earth. Well designed floorplan, well decorated, excellent security, week day braeakfast to die for. Weekend breakfast leaves a lot to be desired. 'Kids Free' has attracts sports competition-minded families with money to invade each weekend, causing running the halls all night, shouting, forget pool and hot tub, unruly and unsupervised while mom and dad booze it up in the breakfast room leaving the pre-teens to disturb everyone. Many people complained.
They claimed that they had not received the reservation information from Bookings.com. After a phone call to Bookings.com, they finally gave me a handicapped room as that was the only room available. The price of the room was exhorbitant for the level of quality.
Free continental breakfast would have been great. And the pool should have been open after we got back from the fair. I would have slept better.
Good place to sit down relax and wait for your flight and stay in the hotel and grab a bite to eat was perfect for my situation waiting for my flight.
The gym (free headphones provided). The location was close to the highway. Outdated hotel. Stayed at a Double tree in Binghamton NY 2 weeks before, and for spoiled by the ultra-modern facilities there..this hotel needs serious updating.
Representative at the front desk was professional and polite. The fire alarm was set as a result of some inconsiderate person or persons smoking cigarettes in the hallway. Everyone had to evacuate the building while wfd investigated. The hotel management did not offer patrons any discounts as a result of this interruption. I do not know whether or not I would stay at this hotel again.
No hot tub AC didn't work Key cards didn't want to work about 50% of the time
The staff was extremely friendly, and very efficient. The bed in my room was a little "saggy".
Big comfortable beds, clean rooms, wonderful staff, great rates
The quality of the room for the price
Very clean and comfortable I had to catch an early shuttle (5:30am) to airport and complimentary breakfast was not set up yet
The property was OK. The people were fantastic, some of the best attitudes I have ever encountered at a hotel. The room was shabby, the bathroom was tiny and awkward, there was dirt and grime in places it shouldn't have been, the drain on the tub wouldn't stay open and there was mold in the shower and other areas of the bathroom. Overall it was "OK" at best. The staff and their attitudes were definitely the highlight of the stay.
Price and value Boring staff
The location was very convenient for an appointment I had in the area that weekend.
When I booked was told no ground floor room.When I got there I rec'd the same answer but I told them I would like to bring my dog's crate inside. I was given ground floor room. thank you. The clients were a little noisy as I went in my room, but the room was well insulated against the noise.
The amenities provided were excellent for me and my family. Keep it up.
The hotel was room was dirty, sheets had stains and so did the pillow cases. Curtains in bathroom were moldy. I booked a non-smoking room and got a smoking room. Had to buy air freshner to remove smoke scent in room. Management did not accomodate us. Would not return!
The close distance to Six Flags in New England. CLose distance to the highway. The breakfast was superb but little expensive. The parking was very close to the hotel room.
Very helpful staff. Rooms are big and clean. Very convenient location - just off the interstate with lots of shops and restaurants nearby. Hotel was good but some guests were noisy (Six Flags employees?) - talking outside and knocking on each others' doors into the night.
Very close to six flags and many fast food restaurants it was small but clean no frills but good value
good for stop over for local visit or pass thru
price the room was small - not enough table room