Would you like to save as your currency permanently or for this visit only?
Price location breakfast
Was ok for the price and location
Location Breakfast was covered in paper plates. One side of toaster don't work. Front desk manager very rude. Rooms has syringe in draw as well as pill bottles. As a customer you want to make sure they at least have a good hospitality.
This guest did not leave comments about this hotel.
The hotel was a great place to stay for the price. We found the room clean and spacious with everything one would need. It had a fridge,microwave,coffee maker,hair drier, flatscreen TV and a comfy bed. The location was ok.It was right off of the highway. We didn't dislike anything. This hotel was a good yet affordable place to stay.
I was happy the room didn't have any bad smells. Seemed pretty clean. Cracker Barrel was just down the road. Price was right. Outside the sliding glass doors to the room there was a huge amount of cigarette butts all over the ground. Gross. Breakfast was not very impressive, coffee was awful.
Every time I stay there. There's a problem Was told they would save my room for the next day they took all my stuff out of the room and threw away 30 dollars worth of food. Disgusted
Friendly staff, rooms decent Tv kept going off and on.,
This guest did not leave comments about this hotel.
Convenient to highway. Allows pets. Room was spacious and comfortable and had fridge and microwave. Fitness center equipment was out of order.
The 'secure back door' was never locked. Room service did not make beds (they don't offer that?!) Key cards had to be reactivated every night when we couldn't get in our rooms. Hotel clientele was very 'adult and inappropriate'. Very uncomfortable.
clean and that wheelchair accessible room was truly wheelchair accessible ... wide doors ... plenty of room in room and bathroom nothing
location to where I was working for the week. The room smelled of cigarette smoke. I learned that they had just converted the entire floor from smoking to non-smoking rooms only a few months ago and the smell was still there!!!
The front desk staff was awesome!!! So kind and accomidating. The location was great for what we needed. The room was gross. I'm aware of how little I paid, wasn't expecting anything spectacular. Only needed a place to sleep and shower before an event a few miles away. Sheets were wrinkled and musty.Saw pile of dried puke on rug while packing. Won't be back.
Quiet, comfortable, friendly staff, access to local shops and convenient location. Breakfast choices were acceptable but not as fresh as I'd like. The person taking care of the breakfast area spoke only Spanish so when I asked her for help, she was unable to respond.
The staff was very friendly, both the night shift and the morning shift.
Staff was great. Bad treadmills.
easy to get to. Woman at front desk very helpful room inviting, and clean.
Efficient. Worked for what it was supposed to do. Room was cold when I entered. Room darkening curtains don't cover the window.
Desk Clerk extremely friendly . Room was spotless and entire hotel was immaculate.. Would definitely stay in this hotel on my next trip to CT No
The proximity to where I needed to be that weekend. The staff is great, very friendly and the rates are VERY reasonable! They don't tell you where the room darkening shades are. They are BEHIND the sheers, but you don't look for them there LOL.
convenient location desk personnel, room poorly furnished
Proximity to Bradley airport, easy access from the highway. Furnishings are dated, hotel is in need of a sprucing up.
Comfortable, clean, center to restaurants, ..what else is needed? Absolutely not
Second stay at this property, satisfied as before. Room could use a little touch up or renovation but was clean and everything functional. Definitely a good value and location.
This guest did not leave comments about this hotel.
Location, staff, comfort, No
close to the airport. did not live up to star rating, room had a floodlight shining all nigh could not close curtain all the way..phone was dirty.
20 minutes away from equine affair. Cleaning staff very loud in early morning wanting to come clean room while still sleeping. Checkout is 11:00. U that is usually when the room cleaning starts at hotels I have been in the past. Also checkout was unable to get hard copy of receipt.
The place is fine but it is getting a little beat. Some freshening is needed. Maybe new curtains that are not torn? Some calking in the bathroom? Heater that works?
The staff was great and the Breakfast was HOT and had a full menu that included meats and eggs as well as the usual continental fare. GOOD experience and a shuttle ride to the airport. Give then GOLD STARS all around. NO
Convenient, comfortable, clean No
Big room plenty of parking. We stayed 2 days room was far from the frontnone available. Yet the parking lot was empty.We called wakeup call phone didn't work so we ha to walk abut 3 city blocks to front desk. Breakfast was disgusting eggs ext salty. Coffee want readybagels lik a roc
The air conditioner and heat unit was the quietest one we have had in a room. easy on and off rt 91. quiet room even though it is close to highway. good breakfast too.
Price No breakfast
After my flight was unexpectedly canceled, I needed to find a place to stay that was near the airport and offered services like shuttle rides and had a restaurant. The Hilton Garden Inn fit the bill. My room was comfortable and reasonably priced and my dinner in the hotel restaurant was excellent. I felt that the pool area didn't really warrant the title "spa", but it was still a nice area, overall. I also wish that the convenience store are had offered more than just food.
Excellent service. Very nice and clean hotel. The hotel didn't have my reservation when I arrived. I called Kayak and after about 15 minutes on the phone was able to straighten things out. No apologies from kayak, which was disappointing.. But the situation at the desk was handled very well.
I was happy with the facilities at the Hilton Garden Inn, nice and clean for all the time we were there, but we only really slept there. What I was floored by, was the response of Timothy Grant, the Director of Sales, when I told him that I had forgotten my suit jacket at home and was going to a meeting... Tim actually gave me the jacket off of his back and offered it to me! This is the kind of over and above personal service that you just don't ever see! Keep hiring people like Tim, he truly cares about his guests! Nothing
friendly and helpful staff; good service.
Walls are way too thin! Lost a lot of sleep because of a drunken wedding party two nights in a row! No rooms available to switch. If the hotel puts up with a crowd of people in a room like that, not the place I wa t to stay for business travel in the future. I make this trip annually and there are two other hotels right on top of it.
Staff had great attitude. It was a holiday evening and I encountered no sour pusses! Beds were so comfortable!. Will return. Ants in pool area. According to night staff, nothing available to address the problem. Annoying, but not enough to ed our swim time.
We had a last minute request (late check out) and they were very kind and willing to accommodate us.
this stay was due to my daughter and I taking my mom to the airport. Upon check in the front desk attendant was rude, very unfriendly. We asked what time the shuttle would come and he asked when my moms flight would leave. When we said 5, he stated arguing saying no flight leaves at that time. The lobby was so loud from the live music. Between that and the attendant arguing I wanted to just leave but I had already paid for the room online. Front desk rudeness Loud live music at 1am Bathroom needs updated Mattress not comfortable, sheets itchy
DAYS INN IS A VERY NICE HOTELS AND I WILL GO BACK. NICE HOTELS.
Clean fresh smelling room with comfortable bed Hall way carpet needs changing
Just the location The appearance, the entrance to the hotel didn't lock. The hotel is renovating so 65% of the room were left open and dark. I will not be going back to this hotel.
The staff was courteous, the rooms were very clean, and the location was central to a variety of attractions. It's suited my needs and my budget extremely well. The room had a bad smell upon entering, so we were forced to use body spray to freshen it up until we could get room deodorizer from the housekeeping staff. Also, the pillows were small and hard, so I would recommend bringing your own if possible. Other than that, I had absolutely no complaints about the room, the staff, or the amenities.
A good balance breakfast. Punctual shuttle to airport. Comfortable bed.Good shower water pressure. Booked a non smoking room, and got a non smoking room on a smoking floor. Assured by desk clerk that the room would not have a smoke smell. Wrong. A non-smoking room on a floor of smoking rooms and hallway is going to smell like tabacco smoke. While the offer was for a non-smoking room, I had no choice but to accept the reservation. However, I find it a bit deceiving not to fully explain/disclosed that a non-smoking room is on smoking floor until upon arrival. Due to this experience, I will not recommend La Quita.
Hotel efficiently set up for the traveler. Older but well maintained. (have stayed at several other hotels in the area-- of comparable price but not of equal quality) Liked that there was an actual wall thermostat to control heat/cool, the remote had a guide button, their computer had shortcuts to easily print out boarding passes, it was clean behind the bed/ bedside tables!, ..... Re breakfast: wish the hotels would use paper plates/cups and have more wholesome wholegrain breakfast items.
If you need to stay close to the Hartford-Bradley airport this is the place to stay. They have a goof breakfast and free transportation to and from the airport including the rental car facilities. Great value. Nothing.
Convenient shuttle to and from the airport. There were stains on the bedding. And a hotel employee was banging on my door at 6:30am and before I could even get up she used her key and started letting herself in! Luckily the latch was on and she couldn't open the door, and she finally yelled 'oops, wrong room. Sorry.' It was awful.
Good location, staff was friendly and helpful Room was dated. Sink had cracks, floor tiles terribly worn. Breakfast normally is decent in LaQuintas, but today waffle batter had a sour taste
Great value. location
Clean and comfortable
Clean but light on toiletries. I did really enjoy the relaxing screensaver on the TV after a long trip. Great deal for someone just looking for a place to stay, get up and go. Seems popular with flight crews. I also liked that the hot water for tea has a separate source and is untainted by coffee. That is a rarity in the hotel breakfast bars. In fact, given a choice of hotels for another night, I came back. I hate it when the tea water tastes like coffee.
The staff was so attentive and eager to please but not overbearing. They treating us with such respect and help me out when I needed it. Also saw them doing the same for all the other guests. I liked everything
Clean, great atmosphere, and convenient amenities. Fairly quiet considering it is near the airport. Ice machine on our floor was out of order as well as one of the elevators. Shower door in our room did not seal shut all the way, resulting in water all over bathroom floor. The woman at the front desk told us to use our towel to dry it up and had new dry towels brought to us.
Loved the spacious and thoughtful layout of the rooms, the cleanliness, and the amenities.
Because we booked on "Bookaroom" we got charged $60.00 more. Call them directly - don't use kayak or an online
The staff were very friendly and accommodating, parking was convenient, and airport access was great. The free breakfast was an awesome treat.
I really enjoyed how they had a complimentary breakfast and wifi. The staff is very friendly and made checking in and out easier. They also were courteous and helpful. I really enjoyed my stay. I felt that the rooms were a little outdated and could have been a little cleaner. They were by no means dirty but I felt there was some upgrading or refreshing needed.
Accessibility to Bradley International Airport Liked the convenience and everything about the hotel.
The room was pretty standard, nothing like what some of the past Courtyard hotels have been. Everything was fine, nothing special. Staff was great. What you advertise as a 'restaurant' is nothing more than a Starbuck's concession. If I'd realized that I would have not bothered with breakfast.
The front desk employees were very helpful. The room was clean, neat and comfortable. We couldn't ask for more.
Clean, neat, and very responsive staff. A pleasure to stay there
Everything was wet great but me and my girlfriend noticed a sewage smell coming from the bathroom. So bad that we kept flushing the toilet and eventually had to close the bathroom door because we were unable to sleep.
Clean, comfortable, great value.
Friendliest staff on earth. Well designed floorplan, well decorated, excellent security, week day braeakfast to die for. Weekend breakfast leaves a lot to be desired. 'Kids Free' has attracts sports competition-minded families with money to invade each weekend, causing running the halls all night, shouting, forget pool and hot tub, unruly and unsupervised while mom and dad booze it up in the breakfast room leaving the pre-teens to disturb everyone. Many people complained.
Nice clean room...great breakfast!
Very nice and clean room and facilities. Desk associate very rude. This is a terrible way to treat guests. And your company cannot expect to have customers return when the desk associate behaves with such an awful attitude toward the customers.
one night stay ...it was ok They did not have a restaurant on the premises and the breakfast was so busy you could hardly get near the food ,we ended up leaving and going out to breakfast..
excellent service with excellent staff at an excellent location for our destination. none
In town for 35th reunion at EHS. Very convenient location, with supporting restaurants and shopping nearby. Room was spacious and clean. Nice breakfast selection as well. Priced fairly high, although it seems that most in the area were a bit higher than expected.
Everything except my wife getting locked in the room when the door lock failed!!!!!!! The Door lock that Failed, trapping my wife in the room. I am a mechanical engineer, and had all the Hotel staff trying to figure out how to get my wife out of our room, they had no way to get her out. they called the manager or whoever, and I, with their permission broke down the door of the room to get her out!!!!!!, The staff was helpful but had no idea how to get her out. I let them know how to break down the door, with minimum damage. Thank god there wasn't a fire or other emergency!!!!!!!!!!!!!!!!!!!!!!!!! John Seaber, 132 Strickler Run Drive, Columbia, Pa. 17512 717-285-3454 firstname.lastname@example.org
The room was ready when we got there, and the morning staff was very professional. Sticky bathroom floor, lack of non smoking rooms, evening staff were not accommodating.
They claimed that they had not received the reservation information from Bookings.com. After a phone call to Bookings.com, they finally gave me a handicapped room as that was the only room available. The price of the room was exhorbitant for the level of quality.
The staff was extremely friendly, and very efficient. The bed in my room was a little "saggy".
Free continental breakfast would have been great. And the pool should have been open after we got back from the fair. I would have slept better.
Good place to sit down relax and wait for your flight and stay in the hotel and grab a bite to eat was perfect for my situation waiting for my flight.
Representative at the front desk was professional and polite. The fire alarm was set as a result of some inconsiderate person or persons smoking cigarettes in the hallway. Everyone had to evacuate the building while wfd investigated. The hotel management did not offer patrons any discounts as a result of this interruption. I do not know whether or not I would stay at this hotel again.
No hot tub AC didn't work Key cards didn't want to work about 50% of the time
The gym (free headphones provided). The location was close to the highway. Outdated hotel. Stayed at a Double tree in Binghamton NY 2 weeks before, and for spoiled by the ultra-modern facilities there..this hotel needs serious updating.
Big comfortable beds, clean rooms, wonderful staff, great rates
Very clean and comfortable I had to catch an early shuttle (5:30am) to airport and complimentary breakfast was not set up yet
The quality of the room for the price
Price and value Boring staff
The property was OK. The people were fantastic, some of the best attitudes I have ever encountered at a hotel. The room was shabby, the bathroom was tiny and awkward, there was dirt and grime in places it shouldn't have been, the drain on the tub wouldn't stay open and there was mold in the shower and other areas of the bathroom. Overall it was "OK" at best. The staff and their attitudes were definitely the highlight of the stay.
Ryan at front desk was extremely pleasant and professional. impossible to find restaurants after dark due to the serpentine street patterns inability to select my category as a traveler: two people travelling together, none of the choices given.
Very helpful staff. Rooms are big and clean. Very convenient location - just off the interstate with lots of shops and restaurants nearby. Hotel was good but some guests were noisy (Six Flags employees?) - talking outside and knocking on each others' doors into the night.
The room was charged to a wrong credit card (not mine). They swiped my card and then I was billed again at a much lower rate. They corrected it.( I paid $53.39 RR billed me 42.01) It was pending on my credit card and after I called Red Roof I was told that it had been canceled.
good for stop over for local visit or pass thru
price the room was small - not enough table room
The Check in guy was great!
The location was very convenient for an appointment I had in the area that weekend.
The amenities provided were excellent for me and my family. Keep it up.
When I booked was told no ground floor room.When I got there I rec'd the same answer but I told them I would like to bring my dog's crate inside. I was given ground floor room. thank you. The clients were a little noisy as I went in my room, but the room was well insulated against the noise.
Had a great weekend at this hotel , wonderful staff and beautiful rooms !
The close distance to Six Flags in New England. CLose distance to the highway. The breakfast was superb but little expensive. The parking was very close to the hotel room.