clean rooms, convinient location.. room was a little small,(triple room we got was nice, but we didn't get it for the second stay.) not all the stuff was friendly.
Friendy reception staff made you feel very welcome The staff in the attached restaurant changed from being helpful and friendly to rude and unwelcoming when they found out we had booked our evening meal as a package.
Hotel was clean, modern and easy to find. Staff helpful. Breakfast could have been better, car park smelt of sewage
The price was fair fair.
nothing too expensive for what you get. uncomfortable rooms.
easy to reach Bruxelles they don't accept the 500 euros banknotes the so called "bar" was poor
easy access to the places and sites we wanted to visit
This hotel was adjacent to both the battlefiled...15 minute drive away and the railway station (5 mins by car) with a direct train to Brussels every hour..last one back well after midnight...saved having to drive/stay in the middle of Brussels. Excellent staff and typical Ibis accomodation...never bad, never excellent...always good...staff very knowledgable and helpful. Nothing
after we complained about our room we got a much better room Room: sink was blocked of shower and washbasin. The floor was dirty and it was extremely warm. But worst there was a light outside fixed just above our window. It switched on everytime somebody or something passed the parking. So the whole night the room was in bright light on and of. There were no proper curtains.
Walking distance to RER, easy way to get into Paris to see the sights. Secure parking for hotel guests only at reasonable daily rate. Staff was very nice. Hotel is very basic. Used flip flops for walking around - not the cleanest place we stayed during our trip.
I would love tea making facilities in the room
Very pleasent hotel.
good variety at breakfast, very comfortable beds and a clean room. expensive for the film selection
Modern facilities and value for money No
Great room, good breakfast, good staff, free parking.
Very clean and modern rooms, great breakfast and friendly staff.
The room provided all that was necessary to make our stay comfortable. ( Tissues + a magnifying mirror in the bathroom would make it even better) Breakfast was excellent. The location was quiet and restful.
The hotel and staff were excellent Cooked breakfast was not quite hot enough most times
First of all the hotel is lovely with the old style red brick walls from the old factory, the staff is very friendly and we go a great deal for a superior room. I have nothing bad to say about the hotel but we asked at the front desk to order a taxi to bring us to "Le Bivouc de l'Empereur" the taxi company charged us €20 and on the way back we asked the restaurant to order a taxi and the charge was €12 only (choice of partner).
excellent value for money, great breakfast
availability of restaurants and other facilities,also good size room lack of parking facilities
Good hotel for the money. Very well equiped rooms, new furniture, modern interior, good breakfast, friendly stuff. It was one night stay on the way home. Very good hotel.
Enough space and clean room. Not really
very helpful staff, very clean room and bathroom parking can be a little bit difficult if arriving during shopping hours.
staff were friendly, room was amazing very modern.
we went to a friend's party the room smelled funny - but we got used to it quickly
Great location-staff very helpfull&friendly. Modern/funky room.Good breakfast. I would defenitely come back here!
Staff was excellent and breakfast was good. Hotel is so nice and it is at the center of the town. No bad impression.
Good clean modern interior with LCD TV. Small room. The room should be better insulated. Noise from the street is too loud and unacceptable!
The hotel was very clean, the rooms perfect. Value for money. We can and will recommend this hotel to friends.
broken bedside lamp and the see through bathroom door design, small room
Good sized well soundproofed room. Pleasant decor. Large bathroom. Secure parking Door lock not working properly. Breakfast from 8am (although available in sister hotel next door & very good)
Really good, quiet hotel with a nice possibility to check out (by leaving a key in a special box) at any time of day or night. No restaurant :(
Easy access while travelling. Clean and good value for money.
Close to the highway but still quiet and very comfortable. Nice breakfast, too!
Good modern design of room, more than you would expect from a budget hotel Air con didn't work and too noisy to open window
Given that it is directly on the Motorway and right next to it is a Truck depot, where I presume is also a Hotel/Motel for the drivers, the room itself was very good, newly designed and furnished and included all the facilities we needed, even free internet access. The Hotel appears more like a Motel. The breakfast was french style and was quite good but there was rarely anything healthy, I recommend this Hotel for staying over night when wanting to stay overnight on your route to or from UK.
The noise coming outside the room
Absolutely excellent for this price. The room was very clean and nice, the stuff very kind. Recommending! A small minus for the location :) Without GPS can be a bit hard to find.
We needed a hotel that would accept dogs and had parking for a van. Free wireless was a plus!!
Excellent service and proximity tothe airport
The owner was extremely pleasant and hospitable. He wrote us out a day tour of Brussels on a map and gave us great information for being new to the area. Hotel was modern, clean, and rooms had plenty of space. Breakfast was great and you even get a taste of the famous Belgian chocolate right off the bat if desired.
The close proximity of the Hotel South is its best feature as its only a 7 min. drive to Charleroi Airport. Really suited me as I was getting a 7 am flight the following morning. The hotel is run by the owner, a man. He drives a shuttle bus (7 seater) over and back to the airport. This same man also covered reception. No breakfast is available prior to 7am.There is nothing to do at this hotel, - just stay in your room which has a T.V. The small shop is a few steps away and has its door locked, access by ringing the door bell - I just thought the neighbourhood maybe bad. The free drive from the airport and back the following morning is the only selling point for me. Should add a new box to Q. 1 - Beside Airport. My reservation said breakfast would be 8 euros., but it did not say - there is no breakfast before 7 am. a buffet breakfast of juice etc could be easily organized.
We loved the hotel! The staff (I assume the owner of the hotel) was friendly and extremely helpful! We really appreciated the shuttle to the airport in the morning.
Very friendly helpfull staff. Excellent hotel for getting early flights from the Charleroi Airport.
This was a very pleasant surprise. Nice small hotel with plenty of individual service. Friendliest staff ever. Owner takes great pride in his establishment.
Personnel of the hotel is very friendly. Transfer to/from airport is provided
Clean hotel and friendly staff. Free shuttle to airport was nice thing, because it's not so close to the airport as you can imagine while reading reviews. Internet was working via cable. Quiet place. So you get what is promised. No free Wifi. Some hot food would be nice in the morning.
Friendly helpful staff and a clean and comfortable room very close to the airport.
Good functional room on a quiet area, very close to the Mons Grand Place Price was relatively expensive (for 3 star), since it did not even include breakfast.
very close to city centre and the staff were very polite and extremely helpful
Ideally located in the heart of Mons; friendly, helpful and polite staff
we only stay one day, and sleep ther
location of hotel, friendliness and helpfulness of reception staff
great service and easy access room was a little too small...
Proximity to the centre of city. Limited breakfast choice.
Just simple, regular hotel. Breakfast very light (small choices)
Good location, very close to Waterloo office park. Comport beds and good breakfast. Hotel staff is not too helpful. During booking i have mentioned that i prefer room NOT on the ground floor (i have book a room in one month in advance), but receive room on ground floor. Answer was: we have't spare room on the first floor. Aircondition is on the room but too noisy. During checkout hotel try to charge me for more high rate. If you are required to stay in Waterloo area and you have car, then better to stay in Château Du Lac hotel in Genval. Same hotel chain but better value for money.
Large, quiet room with good facilities. Close to ring road with good access to motorways south of Brussels. Difficult to find hotel - in former sugar factory! Evening meal was not good value, with 20-30 min waits between courses and small portions. Breakfast - hot food was cold, but there was a good range of foods.
very good breakfast and excellent service and a very pleasant location. the reception had an inforamtion I will stay 2 nights but in the reality I have booked only for 1 night. After a short explication, the check-in has been adjusted accordingly.
The hotel and restaurant have a beautiful design. The room was big and still cosy. The food in the restaurant was delicious !
Perfect location if you have a meeting in one of the offices next door. Very high prices for a normal/regular hotel.
We stayed at this hotel on the way to BRU airport. This is a business hotel with large and confortable rooms. Breakfast buffet is good. hairs on the bad sheet and pillow. Old carpets at the corridors
The restaurant was outstanding - excellent food, imaginative menu and (for the standard) not too expensive It would be nice to be able to get Internet access from the room rather than having to go back down to Reception to get the log in details
Price (through Booking.com got EUR 80 for double and was upgraded to triple breakfast incl. for the same money), breakfast was great, location was convenient when with a car. Hotel is aging, rooms/halls definitely need some refurbishing (especially bathrooms)...
The comfort and atmosphere of the hotel is good During breakfast he supply of bread/bacon/salmon was absent or slowly.
Comfy.Gent on reception on returning my passport noticed it was my birthday and wihed me a happy one.Unfortunately no champagne !!!!! Impersonal, very expensive if not booked on net. Glad only stayed 2 nights before moving onto my regular and cheaper and nicer hotel nearby!!!!
The rooms are of a good size The reception area need sot be manned by more than 1 person at busy times. This was very poor and checking out took over 30mins.
rooms need renovation, air condition is too noisy, breakfast is good,
Enjoyed the spacious club room and nicely remodeled bathroom. Very convenient to tourist sights. The mattresses are too firm.
I felt well, being alone in my room did not make me feel alone in the huge world like in some hotels.
The service the people
double room in the hotel was very small, with extra bed for our son it was not possible to move i nthe room. The rooms and the furniture i nthe hotel are very old, worn out. It is not 4* hotel which you expect when paying 175 Euro per night. I will never stay in this hotel again. Major renovation is required, prices are too high, should be below 100 Euro even after renovation.
Free WiFi It is rather dated and in need of a re-fit
Room was nice; staff was super helpful & polite
The quiet atmosphere and friendly desk clerk. They were not prepared to have guests over the Easter Weekend. The breakfast was not very good, the room lacked a fan and the hot pot was in need of cleaning. The hotel needs to consider putting something in the tub to prevent slipping when showering.
good parking with for large vehicles and a good restaurant bar - a very nice outside eating area Dirty rooms i.e. nail clippings on the carpet, door handle coming off in my hand, tile and panel coming off of bath, rough/worn towels, no soap or shampoo in rooms, no check out facility until 8am. I mention the above faults to be told we would have one night free but as there was no one on check out my crdeit card was charged for the full room price for my stay as the automated system stated that I didn't show up!
Excellent food. ( dinner, not breakfast) Poor accommodation: dusty surfaces, grubby bedspread, fridge not plugged in. No staff at hotel overnight so had problems checking out before 10am. This is a restaurant with rooms attached.
The decor of the hotel was very nice and comfortable downstrairs in the restaurant. Was a shortage of staff at the time which made some things difficult to get sorted.
Great location, close to train station and at the bus station. Walking distance to the major sites. Many restaurants near by. The room was surprisingly clean and modern, not what you would expect from the outside or lobby. No elevator. It can be a difficult climb if you have luggage and are on an upper floor.
easy and friendly athmosphere yet professional
Excellent location for access to Mons centre.Spacious modern spotlessly clean bedroom,and all other areas of the hotel likewise.Good buffet breakfast in comfortable modern room. Nothing to complain about,this is our 3rd visit.The hotel provides a no frills,but extremely comfortable stay in Mons.
Location OK Room very hot. Laundry took 4 days to come back!!
Very clean hotel. Excellent staff, very helpfull, vey good breakfast. I would have liked a kettle to make a drink in our room.
Location and staff Friendly staff
very comfortable, in the middle of the city. I stayed in the hotel because of a special price by booking over internet. Normally it is too expensive.
They did not have a room availabel for 2 plus a small child so they put us in a suite. They were very accomodating. A very tight garage.
It was a wonderful location, with easy parking across the street. It was a short walk to the Grand Place and the center of Mons. The room was attractive and cheerful.
Nice spacious room, good comfortable bed, good breakfast
I really enjoyed the Jacuzzi, It could have been a little hotter though.
New, simple and clean hotel with friendly italian staff. Good value and close to Charleroi airport was the reason for the stay. 55€ minibus fare to the airport.
All was fine except that I had requested disabled access and we were put on the 2nd floor with no lift! See above. my request on the E-mail booking was ignored. Your mistake I suspect and not good enough!
Location in the town square Room and corridors very dark. No facillities for drinks (tea, coffee, water) in the room
The building was tastefully renovated creating a comfortable and relaxing atmosphere. Ideal for weekend cycling.
Very dedicated front desk employee, walking you up to the room. Spacey room, but very basic. The menu in the restaurant was quite appealing, hope to return there once to enjoy the kitchen. Located in the country side, yet still close to Brussels. Very basic breakfast buffet. Good enough for a short business trip. Uncomfortable shower access under a slanting roof. TV remote control didn't work (not very convenient when watching the tele from your bed)
The atmosphere. Difficult to find
nice large comfortable room, very nice dinner
Room was big & comfy, breakfast was ok, receptionist was wonderful and very helpful. Great for a weekend away from it all maybe apart from the trains & motorway. Roads to hotel are single lane farm tracks not well maintained. Main line to Brussells and Motorway run behind so constant rumble in background but not loud unless you open the window. Restaurant not open on Mondays/Tuesdays, food ok but to my taste & a bit expensive
The atmosphere and calmness around is just perfect for those who is tired from city noise and hurry
Very nice lady (owner I suppose) at the reception, and serving breakfast, etc. Nice old building, very clean rooms, all looked in good shape. To come to the hotel you drive through a lovely village, but you will find that the hotel is close to the motorway. This means you hear traffic 24 hours a day, when you open the windows in the room. Please note the restaurant is not open on Monday. I had to go into the village to a restaurant but this was not far and a good recommendation by the hotel.
The hostellerie has much potential. The building has everything to be a good holiday location. Our room was nice and comfortably big. This is a missed opportunity. The reception is closed between 12:00 and 18:00 (we missed that in the confirmation e-mail, so had to wait two hours before we could check in). During that time, there really is no-one present from the staff. Everything is closed shut. There is also no restaurant anymore. The owner drove us to a restaurant the nearby down and came to pick us up again. That was really kind. Unfortunately, he speaks only French and no English. The toilet in our room had not been cleaned and we found some finger or toe nails on the floor. As we only stayed one night and our French isn't good enough, we didn't complain about this, but there was enough reason to.
No warm water. Room interior full of stains, was warm (in February). Slept on top of the sheets.
good breakfast, pleasant staff, very clean rooms, wifi in rooms now. non come to mind
Well located close to the motorway. Room not that well-isolated. Lack of choice during breakfast.
Right next to Napoleon's piramid and the Waterloo battle fields. The floor in the room was pretty much stained and so was the head board of the bed. All in all it did not make me feel the room was that clean.
Easy to find! Lack of plugs (for my laptop) in the room. Had to use the TV socket and therefore couldn't watch TV as I worked - which was probably better for my concentration anyway.
nice room noisy, next to road
Nice breakfast, I loved the bread! I did not like the noise of the road and the lights outside as there were paintingworks ongoing
Friendly staff Restaulant was under constraction. Brakfast was little bit poor.
Wonderful location, quiet atmosphere, great rooms, great commemoration of the Battle of Waterloo I will return soon.
Good breakfast, nice bathroom, comfortable mattress awful noice from a street, too dark room, no price list for mini bar and some drinks are out of expiry dates
A peaceful place, homeliness, nice personal
lovely surroundings, quite and comfortable
It was convenient to my daughters house for her 40th birthday party
clean, quiet, nice food, nice people a little far away from the city
Room are good and spacious and hotel provided all necessary facilities. €99.00 per night is an over valued cost, but so are all midweek hotels in Belgium.
Easy access to rooms quiet area lovely breakfast kind staff thought it a bit expensive, and a bit far from centre of Waterloo town
Convenient location south of Brussels.Ideally located for rush hour outbound trips south of brussels, at attractive price/quality. Limited nr of rooms, cozy atmosphere 1. Although the booking.com reservation mentioned it, the owner was extremely cross about the late arrival. Not the textbook example of customer friendliness. Morning staff was extremely nice and embarassed by the incident though. 2. Bedroom window somewhat difficult to handle (open).
The windows can't be closed properly. Neither the door of the room. It's too noisy because of the very close motorway.
It was a very good room, friendly owners and wonderful, tasty breakfast
Room only two years old; very clean; excellent breakfast of homemade farm items in their home; centrally located and owners very helpful to get you to where you want to go; free wireless internet worked great and loved the deck where you could sit in the sun and watch the animals It is a farm so you will have farm noises - roosters crowing early and sometimes the cats get in fights in the middle of the night
Clean, big room. Polite and professional staff. Internet is not available in all rooms
Very helpful staff. Lovely green outlook from our room.
Staff is very nice & friendly, speaking english. Big bath, good heating. Thin walls, very noisy. My room was close to the entrance, but I guess in all rooms could be same noisy, as walls and door is very thin. Single bed is small, however it was ok for 1 night.
very smart and stylish room with safe car parking. polite and helpful staff
near to grand place
location. friendly staff
Very noisy fan in bathroom! And no tea/coffee making facilities!
good bed - good breakfast room and breakfast it would have been better to have fitted shower door rather than curtain
Close to city centre with parking Quite noisy from traffic as on the ring road
Room was nice, comfortable, in convenient location
The hotel was close to all local amenities and the breakfast was good value.
The man at the reception desk was very helpful and spoke very good English. He changed our room immediately when we said that someone had been smoking in it, for which we were grateful. The bedroom was very comfortable as was the bed in particular.The garaging was very secure. The breakfasts were very expensive. It would have been nice to have had a choice of a 'full breakfast' or just a simple coffee and croisant. We had our breakfast in a local Cafe at a much reduced price to that which was offered by the Hotel.
It was very close to the train station and just down the hill from the main square of Mons. There was on site parking for five Euro a night which was well lit. The breakfast bar is typical continental and was above average. Like a majority of European hotels, no Air Conditioning and the occasional noise from motorcyle speeding in front of the hotel came into the room. A room facing towards the back parking lot would solve this problem.
Good Parking Area, Good for access to Mons Centre and motorways
Very basic for the price - and miles from the Town Centre. Staff very helpful and friendly, but I will not stay there again - there are better quality hotels in Mons in a better location for more or less the same price.
Restaurant good. nice to have papers to read in both French and English
The most important for me was location in Mons. Ibis Mons Centre Gare have perfect location. Room was nice. Overbooking happen-but they should be more flexible.They offered room in other Hotel - but location was bad, so I agree to look at not cleaned room(I told that if the room will be ok I can change sheets, and towels by myself and it will be not a problem for me)- but they didn't want to agree for this. After 1h standing in front of reception desk, and when about 5 other guest talked with receptionist he went to the room clean it and I receive room at 1 A.M. So nice :/ it was possible from beginning - why I had to wait for this 1h in the middle of the night? For a finale price I had wait till morning. First discount it was 6 Euro ?!!! Even club partner paying less. It finished on 10 Euro - it's not much for room sold twice during one night.
we only booked at the last minute and the staff were very helpful. very comfortable room, with a lovely shower ensuite. we didnt bother with breakfast. not really. breakfast is usually included in the price but we didnt have time for it anyway.
Excellent location. Typical rooms. Very friendly staff.