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Location and staff Friendly staff
Nice spacious room, good comfortable bed, good breakfast
easy and friendly athmosphere yet professional
Excellent location for access to Mons centre.Spacious modern spotlessly clean bedroom,and all other areas of the hotel likewise.Good buffet breakfast in comfortable modern room. Nothing to complain about,this is our 3rd visit.The hotel provides a no frills,but extremely comfortable stay in Mons.
I really enjoyed the Jacuzzi, It could have been a little hotter though.
They did not have a room availabel for 2 plus a small child so they put us in a suite. They were very accomodating. A very tight garage.
Location OK Room very hot. Laundry took 4 days to come back!!
It was a wonderful location, with easy parking across the street. It was a short walk to the Grand Place and the center of Mons. The room was attractive and cheerful.
very comfortable, in the middle of the city. I stayed in the hotel because of a special price by booking over internet. Normally it is too expensive.
Very clean hotel. Excellent staff, very helpfull, vey good breakfast. I would have liked a kettle to make a drink in our room.
The room was spacious and the bed was very comfortable. Staff were welcoming and obliging.
convenient location with restaurant and breakfast. several great restaurants in walking distance The breakfast room needs another stuff. could be more relaxing atmosphere.
Hard to find entrance
very poor service of staff at breakfast buffet
Quiet Room Attitude of Staff, TV did not work properly, Missed Starter at Dinner, Confusion over breakfast at checkout.
Poor and very expensive internet access for those without a PC.
Food good, staff good, and hotel well maintained and good atmosphere. N/A
Travel on business to this area, this hotel gives good full service facility, restaurant, bar, comfortable room, good lobby for meeting / visits. Bed was a single, would prefer larger bed but for the price acceptable.
Lovely hotel - comfortable rooms - very good restaurant
The room was clean and the view over the vineyard was very nice.and the breakfast was excellent Everything was okay.
The restaurant was outstanding - excellent food, imaginative menu and (for the standard) not too expensive It would be nice to be able to get Internet access from the room rather than having to go back down to Reception to get the log in details
We stayed at this hotel on the way to BRU airport. This is a business hotel with large and confortable rooms. Breakfast buffet is good. hairs on the bad sheet and pillow. Old carpets at the corridors
Large, quiet room with good facilities. Close to ring road with good access to motorways south of Brussels. Difficult to find hotel - in former sugar factory! Evening meal was not good value, with 20-30 min waits between courses and small portions. Breakfast - hot food was cold, but there was a good range of foods.
Price (through Booking.com got EUR 80 for double and was upgraded to triple breakfast incl. for the same money), breakfast was great, location was convenient when with a car. Hotel is aging, rooms/halls definitely need some refurbishing (especially bathrooms)...
very good breakfast and excellent service and a very pleasant location. the reception had an inforamtion I will stay 2 nights but in the reality I have booked only for 1 night. After a short explication, the check-in has been adjusted accordingly.
Good location, very close to Waterloo office park. Comport beds and good breakfast. Hotel staff is not too helpful. During booking i have mentioned that i prefer room NOT on the ground floor (i have book a room in one month in advance), but receive room on ground floor. Answer was: we have't spare room on the first floor. Aircondition is on the room but too noisy. During checkout hotel try to charge me for more high rate. If you are required to stay in Waterloo area and you have car, then better to stay in Château Du Lac hotel in Genval. Same hotel chain but better value for money.
The hotel and restaurant have a beautiful design. The room was big and still cosy. The food in the restaurant was delicious !
The comfort and atmosphere of the hotel is good During breakfast he supply of bread/bacon/salmon was absent or slowly.
Perfect location if you have a meeting in one of the offices next door. Very high prices for a normal/regular hotel.
location good no food available on sunday night a bit isolated
Restaurant staff friendly, good menu, good food, excellent wine. Free WiFi internet Shuttle service from airport atrocious - if I stay there again I will not use shuttle, would rather pay extra for taxi
Firendly hotel staff. Nice room and good shower. The bar was hardly ever attended by staff.
Kindness of the personnel, possibility to have breakfast in very early morning (before 5 a.m.)
What i like is the proximity of the hotel to the airport. The staff was really helpful. There's not restaurant around and the restaurant was close the day we was there.
Ease of parking, and room facilities No
Food in the resturant
Good service. Also liked the wooden decor very much, really nice. no
Park,sleep and Fly.Very Good.Even breakfast at 5 AM. Nothing
The receptionist was very nice and helpful. Good level of english . The room was comfortable. Good choice if you want to stay for a stop for charleroi airport. just the waiting for the taxi ... but i suppose is normal and is not necessary the hotel fault
Good functional room on a quiet area, very close to the Mons Grand Place Price was relatively expensive (for 3 star), since it did not even include breakfast.
Just simple, regular hotel. Breakfast very light (small choices)
great service and easy access room was a little too small...
we only stay one day, and sleep ther
Proximity to the centre of city. Limited breakfast choice.
location of hotel, friendliness and helpfulness of reception staff
Ideally located in the heart of Mons; friendly, helpful and polite staff
very close to city centre and the staff were very polite and extremely helpful
The rooms are of a good size The reception area need sot be manned by more than 1 person at busy times. This was very poor and checking out took over 30mins.
Free WiFi It is rather dated and in need of a re-fit
Comfy.Gent on reception on returning my passport noticed it was my birthday and wihed me a happy one.Unfortunately no champagne !!!!! Impersonal, very expensive if not booked on net. Glad only stayed 2 nights before moving onto my regular and cheaper and nicer hotel nearby!!!!
The service the people
I felt well, being alone in my room did not make me feel alone in the huge world like in some hotels.
Enjoyed the spacious club room and nicely remodeled bathroom. Very convenient to tourist sights. The mattresses are too firm.
The quiet atmosphere and friendly desk clerk. They were not prepared to have guests over the Easter Weekend. The breakfast was not very good, the room lacked a fan and the hot pot was in need of cleaning. The hotel needs to consider putting something in the tub to prevent slipping when showering.
rooms need renovation, air condition is too noisy, breakfast is good,
double room in the hotel was very small, with extra bed for our son it was not possible to move i nthe room. The rooms and the furniture i nthe hotel are very old, worn out. It is not 4* hotel which you expect when paying 175 Euro per night. I will never stay in this hotel again. Major renovation is required, prices are too high, should be below 100 Euro even after renovation.
Room was nice; staff was super helpful & polite
It was a very good room, friendly owners and wonderful, tasty breakfast
Room only two years old; very clean; excellent breakfast of homemade farm items in their home; centrally located and owners very helpful to get you to where you want to go; free wireless internet worked great and loved the deck where you could sit in the sun and watch the animals It is a farm so you will have farm noises - roosters crowing early and sometimes the cats get in fights in the middle of the night
This was a very pleasant surprise. Nice small hotel with plenty of individual service. Friendliest staff ever. Owner takes great pride in his establishment.
Friendly helpful staff and a clean and comfortable room very close to the airport.
Clean hotel and friendly staff. Free shuttle to airport was nice thing, because it's not so close to the airport as you can imagine while reading reviews. Internet was working via cable. Quiet place. So you get what is promised. No free Wifi. Some hot food would be nice in the morning.
Excellent service and proximity tothe airport
The owner was extremely pleasant and hospitable. He wrote us out a day tour of Brussels on a map and gave us great information for being new to the area. Hotel was modern, clean, and rooms had plenty of space. Breakfast was great and you even get a taste of the famous Belgian chocolate right off the bat if desired.
Personnel of the hotel is very friendly. Transfer to/from airport is provided
Very friendly helpfull staff. Excellent hotel for getting early flights from the Charleroi Airport.
The close proximity of the Hotel South is its best feature as its only a 7 min. drive to Charleroi Airport. Really suited me as I was getting a 7 am flight the following morning. The hotel is run by the owner, a man. He drives a shuttle bus (7 seater) over and back to the airport. This same man also covered reception. No breakfast is available prior to 7am.There is nothing to do at this hotel, - just stay in your room which has a T.V. The small shop is a few steps away and has its door locked, access by ringing the door bell - I just thought the neighbourhood maybe bad. The free drive from the airport and back the following morning is the only selling point for me. Should add a new box to Q. 1 - Beside Airport. My reservation said breakfast would be 8 euros., but it did not say - there is no breakfast before 7 am. a buffet breakfast of juice etc could be easily organized.
We loved the hotel! The staff (I assume the owner of the hotel) was friendly and extremely helpful! We really appreciated the shuttle to the airport in the morning.
The hotel is new.Everything has been perfect. Staff very friendly and helpfull.I recomend this hotel.
Good Atmosphere, Good Hotel, Very Quiet No-one else staying in hotel
Excellent Room, very good athmosphere. Surrounding grounds were very nice The food or lack of it
The quality of the room and the available space Bathroom are not completely closed off from the rest of the room
Great design (every room is different): but some rooms don't have a view (window in the roof). We asked to change and got what we wanted. The little town and whereabouts are very boring. We enjoyed the visit of the mask museum in Binche. Car is a must.
Clean comfortable room. Under floor heating on, making the room very hot.
The location is very nice. The rooms were excellent. The lack of a restaurant for an evening meal. The choice at breakfast was very poor.
Desig, desig, design. Hotel is very nice and it is located very close to Mons - just 20 min driving. Free parking lot. It smells a little bit, there is no restaurant.
It is very confortable and charming
I liked quietness, space for privacy, cosiness, natural surrounding.