Cons (-) Bathroom shower was a handicap roll in shower. When you used the shower the bathroom floor flooded soaking the cloths I fooli left on the floor
4 stars
DoubleTree by Hilton Hotel El Paso Downtown
Photos of DoubleTree by Hilton Hotel El Paso Downtown
Overview
Doubletree Hotel El Paso Downtown/City Center brings a touch of modern luxury to old El Paso. At once, it's the sleek and dynamic hub of the city's financial and professional community - a mixed bag of classic architecture - a collection of fashionable upscale stores - and a lively mix of border-style boutiques selling everything from souvenirs to Mexican fashions and accessories. It's different. It's intriguing. And it's fun. Which is exactly why we chose to build our hotel right in the middle of downtown's most picturesque district. Our hotel combines a swank, contemporary grand hotel with plenty of old-school snap, sizzle and service. If you need to do some business, welcome to seventh heaven - our 7th floor that is. Here, your room key opens our Business Center, an oasis equipped with the high-tech communications tools you need to retreat, focus and get back to kicking back. Just outside the door, hit the refresh button - a sensational, picture-window view of El Paso, and Ciudad Juarez, Mexico, with a slice of New Mexico. This floor is home to our trio of posh, yet intimate 7th floor meeting rooms. To wind back down, our Fitness Center is steps away, featuring Precor-equipped exercise machines that face a stunning picture-window view of downtown El Paso. At sunset, gravitate to our sprawling Sunset Terrace that greets you gloriously from a 7th floor portal. The feel is European and the clean, sparkling waters of our outdoor pool are deliciously inviting. Dive in, ease in, or just enjoy a bit of sun worship on the tiled terrace. The wraparound view of El Paso is stunning. And a sunset toast from our cabana-style bar sets the mood for a pleasurable night of relaxation, in your room or on the town. Dine luxuriously at our Italian Ristorante Casanova restaurant for breakfast, lunch or dinner. Just off the lobby, the M Cafe is our hideaway coffee and pastry shop. If our sleek modernism lavished with creature comforts is ringing your bell, there's yet another compelling reason to choose our hotel. Downtown is the most centralized location for exploring El Paso, instantly accessible to I-10. Two blocks away, Mesa Street divides downtown streets east and west. Pure simplicity by design. Just walk out the front door. Go north and stroll through El Paso's timeless Plaza, a taste of urban Mexico.go south and you'll find a bazaar-like atmosphere with tiny shops virtually overflowing with a mix of merchandise, including souvenirs from south of the border.go east and pick up the fascinating downtown walking tour that traces the growth of our more than 400-year-old city.go west and you're smack dab in the museum district. Did we mention our delightfully wicked chocolate chip cookies? A member of our crispy, multi-lingual staff will treat you to one at check-in. Enjoy.
Latest deals for DoubleTree by Hilton Hotel El Paso Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Hotel El Paso Downtown
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Coffee shop
- Microwave
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Bedroom
- Alarm clock
Things to do
- Gift shop
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of DoubleTree by Hilton Hotel El Paso Downtown
7.3
Good
475 verified ratings
Wonderful
197
Very good
63
Good
50
Okay
40
Fair
49
Mediocre
21
Poor
55
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, highlighting its proximity to downtown and various amenities. However, many expressed concerns about cleanliness, noise levels, and some maintenance issues, such as the shower temperature and pool conditions.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.3 out of 10
277 reviews
7.3 out of 10
81 reviews
8 out of 10
9 reviews
8.9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have highlighted the friendly and helpful staff, the great downtown location, and the complimentary goodies as some of the best features of the hotel.
Are the beds comfortable at the hotel?
Guests have mentioned that the beds at the hotel are comfy, providing a good night's sleep during their stay.
Is parking available at the hotel?
Yes, the hotel offers parking facilities for guests, although some reviews have mentioned that the parking lot could be cleaner.
How is the food quality at the hotel?
Guests have enjoyed the food quality at the hotel, especially the restaurant and bar/lounge offerings. However, some have mentioned limited restaurant hours and substandard breakfast.
Is the hotel clean?
While many guests have praised the cleanliness of the hotel, some reviews have mentioned specific cleanliness issues in the rooms, such as dirty floors and bathrooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Guests recommended choosing a room on a higher floor for a better view of El Paso and the South West University Park.
Consider Bringing Earplugs
Some guests reported noise disturbances from nearby parties and loud elevators, so packing earplugs might be helpful for light sleepers.
Check Room Amenities
Ensure that the room includes a fridge and microwave if needed, as not all rooms are equipped with these appliances.
Be Mindful of Parking Fees
Guests were surprised by automatic parking fees and malfunctioning parking gates, so it's advisable to clarify parking arrangements upon check-in.
Request a Room with a View
Several guests mentioned that the views from the higher floors were excellent, so consider requesting a room with a good view during booking.
Verify Breakfast Inclusions
Some guests were disappointed to find out that free breakfast was only available to members, so it's recommended to clarify breakfast options before dining.
Consider Noise Levels
Guests reported noise from nearby ice machinery and traffic, so light sleepers may want to consider this when choosing a room.
Check for Room Cleanliness
Some guests found issues with room cleanliness, such as stained floors and unvacuumed areas, so it's advisable to check the room upon arrival.
Inquire About Limited Restaurant Hours
Some guests were not informed about limited restaurant hours, so it's recommended to inquire about this upon check-in to avoid inconvenience.
Be Prepared for Limited Menu
Some guests found the menu to be limited, so it's advisable to check the restaurant menu beforehand if dining at the hotel.
Location
600 North El Paso Street, El Paso, TX 79901
What's nearby
- El Paso Holocaust Museum & Study Center212 yd
- Plaza Theatre263 yd
- El Paso Museum of Art276 yd
- Anson Mills Building299 yd
- Williams Convention Center330 yd
- Abraham Chavez Theater384 yd
- Railroad and Transportation Museum0.3 mi
- Cathedral Parish of Saint Patrick0.4 mi
- University of Texas at El Paso1 mi
- Centennial Museum and Chihuahuan Desert Gardens1.1 mi
- Sun Bowl Stadium1.3 mi
- Chamizal National Memorial2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel El Paso Downtown
Low season | May |
|---|---|
High season | February |
Average price (weeknight) | $145 |
Average price (weekend night) | $123 |
When to book a room at DoubleTree by Hilton Hotel El Paso Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | El Paso |
Distance to airport | 7.4 mi |