We have stayed here many times prior to flying out of Ohare. Nice park n fly package. Restaurants close - White Castle across street! Biggest new thing was availability of Tesla/ev chargers!!!!!! Yay!
3 stars
Best Western O'hare/Elk Grove Hotel
100 Busse Road, Elk Grove Village, IL 60007-1624, United States
Elk Grove Village, IL
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Overview
Stuck in a layover? Flight cancelled? Relax in the comfort of your own hotel room instead of waiting hours at your gate. Take a quick nap, watch some TV, or bust out the laptop and use the hotel’s fiber-optic Wi-Fi. If you value convenience and simplicity, sleep happy at our Best Western. Located just 5 miles from ORD, we offer a complimentary on demand shuttle from 7am to 11pm. Let us take a few things off your plate, so you can focus on the important things! With a hot breakfast, fiber-optic Wi-Fi, business center, fitness center and our Corner Store - we've got you covered. Our all-star staff awaits you. Book now and save!
Latest deals for Best Western O'hare/Elk Grove Hotel
Amenities at Best Western O'hare/Elk Grove Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Elevator
- Shower chair
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Designated smoking area
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- Shuttle service (free)
- EV charging station
- Parking
- Free airport shuttle
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
General
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Best Western O'hare/Elk Grove Hotel
7.4
Good
1058 verified ratings
Wonderful
414
Very good
186
Good
145
Okay
81
Fair
84
Mediocre
41
Poor
107
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the quality of the breakfast, highlighting the friendly and helpful staff. However, many reviews pointed out issues with the service, including unfriendly shuttle drivers and long wait times. The rooms were often described as small and dark, leading to a general sentiment that the hotel did not meet the expected 3.5-star standard.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
31 reviews
7.9 out of 10
2 reviews
All reviews
Cons (-) I travel very frequently and I'm usually very easy-going, however after their shuttle drivers being inaccessible and very late(causing me to be late), centipedes in my bed (I have photos to prove it), a housekeeper walking into my room at 8:30 (waking me up), and staff who, when complained to, told me I was incorrect/not telling the truth and refusing to refund my room....I won't be back. There ar...
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Pros (+) Comfy beds and pillows
Cons (-) No A/C in the shuttle van on our way back to the hotel from the airport. Recommend it gets fixed soon to maintain happy guests. Windows only opened an inch in the back--and only a couple even had openers! Nasty hot and stuffy ride in stop-and-go traffic.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a generous choice of food at breakfast, and it is adequately equipped and clean enough. The complimentary breakfast is available early, which is very convenient for early risers.
How is the cleanliness of the hotel?
The hotel is very clean and comfortable. The room and the rest of the hotel were clean, and the staff are dedicated to maintaining cleanliness.
Is the hotel staff friendly and helpful?
The staff at the hotel are very friendly, helpful, and extremely polite. The receptionists and shuttle driver were particularly mentioned for their exceptional service.
What are the transportation options available at the hotel?
The hotel provides a free airport shuttle, efficient airport transport, and a complimentary shuttle to and from the airport. However, some guests have mentioned that the shuttle service may have limited availability during certain hours.
How comfortable are the beds at the hotel?
The bed and room are clean and comfortable, and the hotel offers a great value for money. The bed was not too firm, and guests have appreciated the comfortable sleep experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
February is mentioned as the low season, so if you prefer quieter periods, this could be the best time to visit.
Check Airport Shuttle Schedule
Some guests were disappointed with the limited hours of the airport shuttle service. Ensure the shuttle aligns with your flight times to avoid any inconvenience.
Explore Nearby Attractions
St. Zachary Church and Rainbow Falls Waterpark are within a few miles of the hotel, offering convenient options for nearby activities.
Request Room Maintenance
A few guests reported issues with room cleanliness and maintenance. It may be helpful to inspect the room upon arrival and promptly request any necessary cleaning or repairs.
Verify Room Amenities
Some guests mentioned discrepancies in the room amenities, such as bed sizes and the availability of cribs. It's advisable to confirm specific requirements directly with the hotel before arrival.
Consider Bringing Earplugs
A couple of guests noted that the walls were thin, leading to noise disturbances from neighboring rooms. Packing earplugs could help ensure a peaceful night's sleep.
Plan for Breakfast
While many guests enjoyed the complimentary breakfast, a few mentioned specific preferences or areas for improvement. Consider checking the breakfast options in advance if you have dietary restrictions or strong preferences.
Utilize the Fitness Center
The hotel offers a fitness center, which could be a convenient amenity for guests looking to maintain their workout routines during their stay.
Inquire About Special Services
Some guests appreciated the free minibus service to the airport for accessing Chicago. Inquire about any other special services or facilities that could enhance your stay.
Location
100 Busse Road, Elk Grove Village, IL 60007-1624
What's nearby
- St. Zachary Church1.4 mi
- Rainbow Falls Waterpark2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western O'hare/Elk Grove Hotel
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $101 |
Average price (weekend night) | $91 |
When to book a room at Best Western O'hare/Elk Grove Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Best Western O'hare/Elk Grove Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Elk Grove VillageGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 4.2 mi |