Elkridge Hotels

The person in charge of setting up breakfast didn't show and the front desk didn't seem to care, nor did they offer any solution. When you count on food when on a tight schedule, it's a big let down.

Elevator carpet floors were dirty. For such a clean looking, contemporary hotel, that was a disappointment.

Hotel was very clean. Rooms are nice and spacious. Breakfast was great.

Friendly staff. Quiet. Plenty of hot, steaming water. Air conditioner kept place cold. Airport shuttle available and schedule without requesting information.

Breakfast was extremely limited and necessary items not available. Ice Machine was always empty. Pillow cases looked very dirty. Took some time for temperature to come down. Felt a little cramped.

The food was ok

Everything, there was cigarette holes in the blanket, dirty floor and smelly pillows, this one member of the staff was rude, the place needed better lighting (looked like a dungeon), there was a plunger by the vending machines, the halls were too hot, the air conditioning was weak ( we had to set it to the lowest setting and it was still too hot) . one of the worst microtels i have ever been to, this place shouldnt even be a microtel by wyndham.

Very clean and comfortable.

I loved the cleanliness of the room and that it was large enough for two people to sleep comfortably.

The furniture and room environment seems kind of dated.

easy check in close to highway into the city

Clogged sink, very loud, poor appliances our iron and hair dryer barely worked and when asked about it they said it was functioning as normal.

very friendly - willing to go the extra mile for you

Facility is quite old $ tired. Various things were missing or didn't work. Location is isolated, not close to many restaurants or shops. Staff did all they could to make up for facility shortcomings.

Check in was easy, no hassle. The room was nice, what you would expect for the price.

The bartender was rude. No knowledgeable in the basics of bartending. No continental breakfast. Had to pay $3 for a basic razor

Good price for what you got. Staff was very nice. No cleaning service between nights though

Our only complaint was we stayed for two nights and they never cleaned the room or refreshed towels.

I liked the price I paid for what was offered. Free "continental breakfast", spacious rooms, smoking rooms, heat actually worked, and the service was... slightly professional.

The place is due for some much needed renovation. You can tell that place is a little old and needs to be brightened up a bit for their guests to really feel like they got their money's worth. As far as location, it's winter time so it's mild, but in the summer, the surrounding businesses can get some unsavory characters that hang around so it's best to not go out "sight seeing" at night, do not take your eyes off your kids, and to lock your cars at all times. Trust me, I'm not paranoid, I'm just from that neck of the woods.

The staff and manager went out of their way to make our stay great.

Everything

Affordable price. comfortable and clean room. Nice hot breakfast.

Counter in the bathroom had an odd stain in the granite on it clearly wasn't dirty just kind of odd.

The Staff were very friendly and helpful, especially Donna, our van driver. The breakfast had lots of hot and cold choices. The fruit was fresh. It was a 5 minute drive to the airport.

the breakfast was a good variety...it was a convenient location....

yes, i was concerned that the clerk didn't get ID from me...

I loved the bartender at the hotel bar who closed both Friday and Saturday night. She was very guest oriented. There was also a maintenance man who was very helpful on Sunday morning. The staff was great!!!

There were kids running around the hotel All hours...they were loud and tracking water all over the lobby since they were running from the pool and then into the lobby and then back to the pool. Develop a system to let guests know if large groups of kids are staying at the hotel.

The bed was super comfortable! Loved the indoor pool + hot tub!

When I booked the hotel it stated, high speed WiFi and complimentary breakfast. NOPE!!!!! You have to pay $12.49 for the WiFi and we thought the breakfast was COMPLIMENTARY but half was through eating and nice lady put a $39 bill on our table. I asked the reception "that I thought the breakfast was complimentary" they told me that only when you upgrade your room when booking it's free. Well don't be fooled because I was. My conformation says complimentary breakfast, but they told me my room did not come with it! The only reason I booked this hotel was it had great reviews and the WiFi and free breakfast. Let's just say lesson learned and I won't be returning!! If WiFi and free breakfast is a want like it was for me, this hotel is not for you!

Location ended up to be perfect. First time we ever stayed at this hotel and we will go back when traveling in Baltimore. For the most part the staff was very nice and accommodating. Gave good suggestions for dinner. Breakfast is good.

Not enough help on in the morning to keep the breakfast buffet full. Both days we went down it was wiped out had to ask for pastry bagels eggs this was on the second day. When we asked we got attitude. The first day things were empty too at 9:15.

Clean room. Courteous staff. Good variety breakfast.

Gym on the 5th floor makes no sense. Sparse equipment, no drinking water, smells like a cigarette. There were certain floors - primarily 4th and 5th - where the stench of cigarettes was overwhelming.

Modern look of the room. Water in the room.

The holes in my shower curtain. The stains on my comforter and wash cloths. Being charged twice. Calling the hotel twice to get a refund and still not getting it. Having to call the corporate office to be refunded. Not being comped in any form or fashion.

On site restaurant and bar. Decor was very elegant.

i don't know if I like anything about the hotel

We have got the two bed queen suite and the room was so small hard to navigate in. Bedsheets and pillows were pretty worn out. Not enough breakfast arrangement due to fully occupancy.

Nice size room

Room smelled like moth balls.

Nothing

Thevstaff

Location

Not what it was supposed to be

Rooms were very quiet. Dinner fare at the restaurant was reasonably priced and of higher quality than I would have suggested. Staff were both professional and kind.

This hotel had the worst service I've ever had. The overbooked a co-workers room, and charged a room to the incorrect credit card. The front desk service was impatient and impolite. We will not be staying at this hotel again.

Breakfast was good. Staff was very friendly.

Room smelled stale and a bit musky

Fast check in, free breakfast

Booked for 4 adults, but given 1 king bed. I called ahead to inform them that we are checking in late due to very heavy traffic in the hi-way. When we got there it was already 3am but they already have our key ready which about the only positive.A big surprise when we got to the room as there was only 1 king size bed. Another problem was the parking, they didn't have enough for all guests. We will not stay at this hotel again.

Clean rooms, much appreciated. Courteous staff, quick check-out in the morning.

It was advertised that coffee/tee was always available. The containers were empty. The hallways were extremely hot and sticky. It would have been nice to have an early morning breakfast, we left after 6 am and it was not ready. Had to purchase own toiletries as there weren't enough available.

I would say that this hotel is just okay. It didn't strike me in any way other than just a normal hotel. Nothing was done to make our stay extraordinary. We weren't made aware that they charged for breakfast so when we saw a full table full of breads, bagels and a toaster we assumed that it was serve yourself. We were wrong.

Cleanliness. Good staff and attitude.

Told front desk of issues with the TV and the refrigerator but since I pre-paid on line they couldn't offer me anything off my room rate. Did offer breakfast but we had to leave when we did.

Location is great

Poor housekeeping. Bad plumbing (toilets never flush without plundging). Spotty WiFi - both paid and free. Noisy hallways.

Price was good, helpful staff.

First room that I was given, there were a bunch of little bugs that flew around and landed on me. They switched me to another room which was fine.

big room and soft bed

$50 card hold but they do have a sign when you check in.

Nothing it was the worst hotel stay I have ever encountered.

very little to like, if anything

crappy place