Elkridge Hotels

Pool Smoking area too close

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I stayed in room 208 and it was a quiet room. Ample pillows on the beds. Called down for an extra blanket at 10:00pm and again at midnight. Blanket never came.

This guest did not leave comments about this hotel.

Shuttle pick up at the airport. Clean rooms. I forgot to ask for a receipt so I called them the day after checkout and they e-mailed me right away with my receipt.

Price, location (10 mins from BWI car rental and clean room Pool and sauna not working. Coffee not good

The staff was great. Very friendly and polite. Very good food in the restaurant. The availability of the shuttle to take people to and from the airport or to the metro stop was a big plus.

Everything about the hotel met expectations and the price was reasonable. The restaurant and bar are best avoided. Overpriced and poor service.

I always feel comfortable at Aloft locations. All service staff including housekeeping were very friendly and responsive to a "Hello". In general the hotel and room seemed very clean and smelled fine. The bed was very comfortable and the linens bath etc were all in good order But due to some abuse by guests the room was looking a little worn. ie:Scratches in wall finish & headboard.

Decor & layout was unique along with a great snack area, billiards table & social areas in lobby area,. Friendly staff. Though clean lots of scuff marks on walls, stains around shower door hinges , and similar"long term" maintenance things is starting to give a run down appearance to an otherwise unique and fun place to stay.

Friendly staff, clean rooms, comfortable beds, convenient to airport No continental breakfast

Everything

Very chic!

Clean, modern, sleek. Will keep boing back.

The room was clean and nice overall. Loved how they accepted our pets. Sheets had a few stains and needed to be changed. TV service was out for the first few hours we were there. No breakfast

Good staff No breakfast

All essential, very clean. The employed charmers.

The front desk clerk was exceptional. The first room I had had a small odor and what appeared to be mold. I went to the front desk and they moved me to a new room and he gave me a snack to boot

Scott at front desk was very professional and helpful. I was looking for a place near the airport for one night and with shuttle service to and from airport and not too expensive. The shuttle service also drove me to dinner and picked me up after.

Clean room Quick staff

Comfortable, clean hotel with professional and helpful staff. Room keys got demagnetized twice during our two-night stay, bit of an inconvenience when carrying luggage and whatnot upstairs, then having to go back down. Staff were helpful and apologetic in fixing the problem.

Shuttle service Not having breakfast for free and it was expensive to buy given the quality.

Welcome when first arrived. Good location. Good price. Room was well appointed, roomy and clean. Just right - bar, food, just the right size. Had to leave after the weekend.

Very clean and comfortable.

Room was clean and close to the airport.

I loved the cleanliness of the room and that it was large enough for two people to sleep comfortably. The furniture and room environment seems kind of dated.

Great location, nice staff, and very clean. There are no charging stations in the room. They do not have USB plug-in stations so don't forget your charging base.

On site restaurant and bar. Decor was very elegant.

The location of the hotel with the courtesey shuttle with a five mile radius is excellent. The location is less than a mile from Arundel Mills shopping, Maryland Live Casino and less than five miles to BWI airport. The hotel check-out time is 11am, which isn't a problem, however they expect you out around 1030am. My wife and I were awake waiting for a weather report and knocks on the door from housekeeping began the barrage of knocks at the door, phone calls, asking when we're checking out. Respecting hotel policy wasn't an issue, but most hotels start the call thirty minutes after check-out not before. If we dined in the hotel for breakfast the outcome would've been the same because the restaurant is small and the staff is small for the amount of guest. They provided a breakfast coupon for the restaurant, but decided to pass because of the wait, so the staff was rude with the two following housekeeping members and the front desk attendant calling after that.

I loved the staff. They were what all hotels would want . The staff was always chearfull and willing to help you out. Great job everyone !

beautiful, well maintained. restaurants and bars good, excellent location. not. thing. beautiful.