10.0
I can’t stand or walk far. Kenzie had me sit while she got everything ready. I signed my papers and she got a car and brought it up to the door for me. The first car was a bit tall (I’m 4’10” and have bad joints). She then found a RAV 4, that had just come in, and it worked fine for me. She also was there when I returned my car and she told me to drive it up to where I picked it up, so I wouldn’t have to walk so far. She is a real asset to your organization. The previous night I arrived at 9:00 to pick up a car from Alamo and though promised a small SUV all they had was a Sequoia and a large truck, both too tall for me to get into. I cancelled their order as the person at the desk said that’s all they had (and didn’t seem to care that I have requested a RAV4 or similar and was told one would be there for me when I arrived). I called up Enterprise, after going to my hotel, and they had what I needed. We took the shuttle from the hotel the next t morning and Kenzie took care of me. You should give Kenzie at the Enterprise EVV desk a raise. She was wonderful.Reviewed Oct 6 2022
review from![kayak]()
6.0
I did not have any problems with enterpriseReviewed Jul 12 2022
review from![cheapflights]()
2.0
Evansville was good. New Orleans airport was bad.Reviewed Feb 10 2022
review from![kayak]()
9.6
courteous service makes a differencePros:extremely courteous worker, made this a good experience.Reviewed Oct 17 2018
review from![kayak]()
10.0
Great rate. Great servicePros:Agent accommodated my needs despite size of car reserve not being availableCons:Color of vehicle- orange is a bit loudReviewed Aug 12 2018
review from![kayak]()
10.0
Pros:Good gasReviewed Aug 6 2018
review from![kayak]()
10.0
Pros:Seats in the Dodge Caravan were very comfortable. The car performed really well. It was easy to drive. It made for a more comfortable trip driving to Florida than using a regional airport with layovers, delays, long walks between arrival and take off stations, and uncomfortable airport seating,.Reviewed Jun 11 2018
review from![kayak]()
8.0
Pros:I liked the customer service rep at the Sarasota Airport. Very helpful and understanding.Cons:The Maza was difficult to get in and out of. I'm 5'4". I've never had a problem entering a car before.Reviewed Mar 14 2018
review from![kayak]()
10.0
Pros:It was a cheaper price and Enterprise took care of me with the vehicle I wanted.Cons:I didn't care for the optional insurance that was availabe.Reviewed Jan 4 2018
review from![kayak]()
10.0
Cons:I wasn't sure what type of gas to put into a hybrid. So maybe have that info fort customers would be helpfulReviewed Sep 8 2017
review from![kayak]()
4.0
Cons:Car smelled like smoke and when I asked them to swap it out so that my infant would not have to breath it in all weekend they told me it would cost me $15 more a day.Reviewed Apr 23 2017
review from![kayak]()
10.0
Great ServicePros:Enterprise was excellent. Great value for the money, and it was an easy transaction.Cons:NothingReviewed Mar 13 2017
review from![kayak]()