Envigado Hotels

Overall a super deal for my money. the staff were outstanding, spoke English, and very helpful in every way. Facilities, food, and service were excellent. Location was great, next to major shopping mall, taxi service always available and walking distance to many things. The hotel arranged taxi travel, tour of the city and offered great advice on things to see and do.

I wish the gym had more equipment, but local gyms were only walking distance away.

Central location

I did not like the fact that the Tony Roma restaurant was closed because of a holiday. It was the main reason I booked this hotel. A 5 star establishment cannot close a restaurant because of a holiday.

Staying at this hotel during our four days and three nights ( fron May 7 To May 10 at Room 407) in Medellin was a not so good and it is very far from being the best hotel in the city. Breakafst was good, the room was olds, they need to renew the facilities.

However things got worse when we got home in Miami back from Medellin and realized that and Iphone5 and an IPod were stolen from one of our bags while we were at this hotel.

It is located very close to two different malls and a open 24 hours market for food and other Supplys and just a short walk away. The breakfast in the morning is good but they serve the same thing every day and there is not much of a variety but it's free so I still enjoyed it. There is a spa located in the building that my fiancé and I had a great couples massage but the place was a littel hard to find. There are no signs directing you to the spa and you have to take two different elevators to get to the right floor and side of the building so it was rather hard to find.

The sink was cracked in are room but thankfully did not seem to leak. The shower hot water heater only provided about five minutes of hot water before the water went cold. So no nice long relaxing hot showers for us. The a/c in the room made there room decently cold but if you like it very cold it's not going to happen. The TV would reset every time you shut it off so you had to chand it to the right input and redo the settings every time you turned it back on. Took a few calls to the repai man befor we learned to do it are selves. There was a option on the TV thought to change the language to English so that was great. The.gym was not very good they had three tread mills but only two worked, one elliptical that did not work and a bike that worked ok but the settings and heart rate reader did not work. They had two jacuzzis that were not filled with water you had to call and reserve then an hour in advance. They also had a steam room that worked on a timer and a sauna that worked the same. You had to turn the timer and set the temperature out side before going it but they heated up rather fast so they worked decently for me. The bed was very hard and the towels were very hard and rough not light and soft like your used to at a nice hotel. Final thoughts, the hotel was nice but was not what we were expecting from a four star hotel. The experience was more of a three star at best. But the location and price was very nice. So I guess you get what you pay for.

Room cleaning

Bed and room space.

Great food. Front desk staff spoke English

No towels in room. .took 3 calls over 90 minutes to get towels..and each time staff spoke English. ..slow bar service at pool 30 minutes to get a drink ...bring out one guest drink each time ??....Room clean but dated...comfy bed..great linens&toiletries

The hotel is located close to good restaurants, bars and clubs in Parque Lleras area.

Bathroom (toilet) in the room is not very private. It s fairly open to the room. Sound and odors are not contained at all in the bathroom area. Awkward if you are traveling wih a special someone. There are additional charges added to the bill during checkout which are not clearly disclosed in the reservation. Luckily the extra fees/taxes are not too high.

Staff

No pool. Or lounge area.

Lobby was pretty and grand

Towels felt like sandpaper on my skin - and I'm a grown man with rough skin not a dainty lady or child. "Hot" water was lukewarm at best ... A nice hot shower would've been nice at this price. Hotel staff doesn't speak any English Location is away from restaurants or nightlife (though cans are cheap). Better service and nicer properties in the 5* range are Hotel Diez Hoye Charlee

Stayed for a week with a friend , very nice property, great customer service in an upscale secure location within walking distance to malls, restaurants, secure atm etc. breakfast buffet had very good assortment of food and baked goods. I would say the only draw back was the rather too firm bed.. And we had no pool during our stay as it was being remodeled. Overall a good place and value. Would come back

Clean, and nice hotel

Hotel was clean, great location, taxis on standby.

I had reservations for myself and my girlfriend for the week. My girlfriend had to register as an additional guest upon check in....not sure why since the reservation was for two guests. This was not the problem, the ridiculous part was every time we entered the hotel they made her verify her status as a guest and/or complete another registration document. This is totally rude, ridiculous, and unacceptable behavior from the staff. Do not treat your guests as if they are prostitutes..Management, train your staff correctly and work on their speed checking guests in and out. It was like your staff cannot read when we were checking out...totally incompetent. I for sure will NOT be recommending or staying at this hotel again.

Good Wifi Clean Free dinner & breakfast Quiet (off the main street) Convenient location

We enjoyed the professional service by all staff members.

I requested an iron and ironing board but was told it was available for only Avianca airline crew members. My only option was to pay for the service. This made no sense. After making further requests, the laundry department provided the iron and the board as an exception.

A very clean and comfortable hotel in a good location near to Prado metro station. Quieter than the area around Poblado which suited us very well. The staff were very friendly and helpful - they helped us book paragliding over the phone. Breakfast was available at an extra cost and was tasty and well presented.

We loved our room. It was a suite. The bed was comfortable. Breakfast was great. The location is perfect.

I cant think of something that i didnt like. If we come back to colombia this has first place. Will recommend to all my friends.

Very nice hotel

Proximity to el Poblado and Lleras was excellent.

hotel design, inner architecture ,

loud musik until 3:00 am coming from bars arround hotel