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Very comfortable Noise from other guests arriving back 2am
Friendliness, location, ambience. No tea or coffee facilities in room. Very slow wifi connection
Good breakfast Room did not seem finished (after renovation?) a lot of little things were missing that you would normally expect, like hangers for your coats, vanity light.
The hotel is located in the centre of town. Very near the big champagne houses. The staff is very friendly and tried to arange a visit at a small champagne-house. The air was very dry in the room, so we had to sleep with the window open.
The Jean Moet is situated in the quaint central area of Epernay. It is a short walk to the best restaurants and champagne cellars in Epernay. It serves a simple yet enjoyable breakfast, and is impeccably clean. We had booked a standard room and were disappointed by its size. Definitely worth the 20 euros more to book a superior, which was significantly larger. The bathroom door was a sliding door, much like what you would see in a dressing room, so the privacy level was next to zero. Meanwhile the staff was not on point in telling me what champagne cellars were open on the off-season (even though the hotel was obviously totally booked even during the off season to visit the cellars... did they really not know Moet&Chandon was closed on Saturdays?). Lastly, there were problems with the hot water in our room, twice. The reception compensated by comping our two days of breakfasts.
good quality/ price ratio, good location, very modest but there was everything needed for one night sleep.
We were impressed with the location and condition of the hotel particularly as it was priced affordably. No complaints. Everything met our expectations, particularly as it was affordable and presented well.
Easy parking. Quiet. Good location for moving on. Tea-making facilities: unusual in France! Good fair price for quality of provision. Nothing.
Short walk to the Avenue de Champagne Resturant closed Sunday evening
The location was excellent - easy to find and only a short walk into the town centre. If was good to have onsite free parking. The rooms were clean and comfortable. The lighting in the room was very dim and there was little natural light, however as we were only there for one night this was not an issue
Location Cheap, thin bath towels. Very, very small rooms for the price. Staff spoke limited English, but helpful. Charged for breakfast even though we didn't eat breakfast. Parking fees.
I wouldn't consider this a 3 star property, however, location and staff were great.
Close to town centre and ease of parking (may be more difficult in summer - although large pay carpark opposite hotel)
Very good location and easy parking. Helpful staff. Bathroom rather tatty and cheaply fitted. Loo ridiculously jammed up against the wall. We were overcharged for breakfast owing to their confusing system.
Convenient for walking to Champagne houses, air conditioned. We wanted to have a little picnic in the breakfast room/bar one evening, buying champagne from the bar and we were not allowed to, as "someone else in the bar might not like it". There was no one else in the bar and it was already around 8 pm. The breakfast was way too expensive, 12 euros, and all that was offered was pastries, cereal, fruit, juice and coffee/tea.
Excellent helpful staff but facilities were a bit poor compared to other Best Western hotels and i don't think this was fairly reflected in the price.
in the central of the city no, good value for money
Very close to Avenue de Champagne
Situation Bed was hard
Friendliness of the staff No parking facilities Room tired Toilet faulty Bathroom too small and shower screen inadequate
Close to the centre of town and hotel staff very friendly, rooms were clean and perfect for what we needed. There was no parking at the hotel, but there is a large car park that you have to pay for outside. I thought this should be included in the price.
Close to town.
convenient location, good breakfast, clean typical old style french hotel, no frills room was small but adequate for the needs of a few nights stay.
Value for money. Central location.
Comfortable room, good location, tasty smell of croissans in the morning In the morning could hear our neighbours leaving their room.
Very good service for the very modest price. Excellent situation, kind and carefull staff, good breakfast. Most possible comfort (hear dryer, wifi) for the small family provincial hotel. no
The location was fantastic, great restaurant wonderful staff.