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10.0
There was gunk all in the front cup holders. The car was flashing “needs oil change” from the first five minutes through the whole trip. Otherwise everything was great!Reviewed Jun 8 2023
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10.0
Staff were very helpful and were excellent when an issue occurred.Reviewed Jun 8 2023
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2.0
Staff were courteous. Main issue I had was the additional insurance I bought through Kayak which should have meant I did not have to take out any additional insurance with Europcar. Un less I gave a guaranteed credit card of $100k (which was not possible) then I was forced to take out Europcars CDW insurance as they refused to recognise the policy sold by Allianz from Kayak. Additionally the car had an alarm issue that wenbt off when the car was locked and it was impossible to contact the branch that I rented the car through. Overall not a good experience from both Kayak or Europcar.Reviewed Jun 7 2023
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8.0
Friendly service. Check in and check out were both very smooth. Happy all around with experience.Reviewed Jun 7 2023
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10.0
The staff was extremely accommodating when I picked up the vehicle because the one originally selected for me was too big and would have been difficult for me to maneuver around. They were diligent in finding me the right vehicle and very understanding.Reviewed Jun 7 2023
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8.0
The car was fine. The agent at the counter sold me a $25 fee to cover all tolls . I told her I was going to South Bend, IN today (Thursday) and returning Sunday. She said I was covered both ways. When I got to the Skyway, it didn't work. I was still in Illinois. The gate only opened when I used my credit card. The next toll booth, same thing happened. I also paid on the Indiana Toll Road at the South Bend exit. Refund my $25.Reviewed Jun 6 2023
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10.0
The lady at checkout said she sent my receipt in an email but I never got it.Reviewed Jun 6 2023
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10.0
Good car, good service.Reviewed Jun 6 2023
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10.0
Car was clean and smelled nice. Better car than expected. Pick up and drop off easy.Reviewed Jun 5 2023
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2.0
Final price was twice as much as the one I paid via Kayak. They charge me for gas even after returning the car at 90%. There was a mile policy you did not mention. Price was a trap, I prefer renting with real price than this experience. It was not europe car, it was another companyReviewed Jun 5 2023
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6.0
I thought I had booked an on site facility, but it was not too bad getting there shuttle was waiting and very little time wasted. There were several unnecessary upsales that significantly increased the value.Reviewed Jun 5 2023
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10.0
Super friendly staff made the process a dream! First time to Greece and will certainly be back.Reviewed Jun 5 2023
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